IG Karte der Ausfälle

Die folgende Ausfallkarte zeigt die letzten Standorte weltweit, an denen IG-Benutzer ihre Probleme und Ausfälle gemeldet haben. Wenn Sie ein Problem mit IG haben und Ihre Region nicht aufgeführt ist, stellen Sie sicher, senden Sie bitte unten einen Bericht.

Betroffene IG-Nutzer:

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IG ist der weltweit größte Forex Broker und CFD Dealer. Das Unternehmen bietet weltweiten Zugang zu einer umfassenden Produktlinie, die Forex, Aktienindizes, einzelne Aktien, Aktiensektoren, Rohstoffe, Kryptowährungen, Anleihen und Zinssätze auf einer Vielzahl von professionellen webbasierten und mobilen Handelsplattformen umfasst.

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Am stärksten betroffene Standorte

Berichte von Ausfällen und Problemen in den letzten 15 Tagen, ausgehen von:

Community-Diskussion

Tipps? Frustrationen? Teile es hier. Nützliche Kommentare enthalten eine Beschreibung des Problems, der Stadt und der Postleitzahl.

Hüten Sie sich vor „Support-Nummern“ oder „Wiederherstellungs“-Konten, die unten möglicherweise veröffentlicht werden. Stellen Sie sicher, dass Sie diese Kommentare melden und ablehnen. Vermeiden Sie die Veröffentlichung Ihrer persönlichen Daten.

IG Problemmeldungen

Letzte Ausfälle und Probleme die in sozialen Medien gemeldet wurden:

• Gearoid (@Nivag01) berichtet vor einer Minute

  @IGClientHelp #help it's a disaster every time I progress a chat on your system it gets to a point and your agents end the conversation. What the he'll is going on. Its bad enough your shutting all our accounts

• BitofaCoin (@Aimbig2) berichtet vor 2 Minuten

  @IGClientHelp You mean you have screwed up again and the customer suffers.

• Benjamin (@benjaminarium) berichtet vor 9 Minuten

  @IGClientHelp I'm trying to sell from a Share Dealing account but it's triggering the error "Market not available online". Tried your Live Chat but was disconnected. Are you having system issues? I'd like to sell ASAP.

• Harald Hadrada (@HaraldHadrada2) berichtet vor 10 Minuten

  @IGClientHelp Whats up with you lot live chat nobody there call sent in circles 3 days to tell me passport photo blury when its not. No DM reply technical issue since Friday trying to upload proof of address. Yet im told your mustard...4 days and still no closer to account/OPEN

• Alvin Risk (@Alvin_Tech1) berichtet vor 15 Minuten

  @IGClientHelp I'm really not happy with your service atm as a new clien, I understand you guys are busy however so far whenever I use your live chat after 1hr+ I get through to one of your agent and they just disconnect.

• Arun (@arunbandi) berichtet vor 15 Minuten

  @IGClientHelp since 24hrs having "trade disabled error" in MT4 account

• Mike (@doctorcrank) berichtet vor 19 Minuten

  @IGClientHelp help! All my charts when set to a 1d interval are missing the data for Monday (2021-03-29) - is this a known issue, and will it be fixed?

• David O'Neil (@David1IL) berichtet vor 21 Minuten

  @IGClientHelp You guys need weekend support too! I cannot log into my dashboard via desktop. I get an error telling me it is due to unprecedented demand. But I can log in via app on mobile device which then tells me my balance is 0 and my P/L is -100%... What is going on?

• Who (@the_hypnos) berichtet vor 22 Minuten

  @IGClientHelp I've been trying to contact customer services for the past 48 hours, more than 7 hours waiting in a queue but no response, and all I want to do is simply deposit to my new account. What is going on?!

• Samsul Hoque (@Sammythesaint12) berichtet vor 23 Minuten

  @IGcom does anyone ever answer your phone? Waiting for hours no one ever answers. I suppose I’ll have to switch my account to HL. For better customer service.

• Jeff Mann (@jeffmann50) berichtet vor 23 Minuten

  @cgmarmion @_scottjonnie @IGcom Agreed mate. Just been through my watch list on IG and 22 out of 40 on it are Closing Only. I’m running down my SB (started when the “IG List” came out) and moving to shares only. Huge spreads and Closing Only BS, make it almost impossible to SB now imo.

• Jon (@Jon_FX) berichtet vor 23 Minuten

  @IGClientHelp After 3 weeks and a lot of effort on my part I've now got it resolved, but the reluctance to help from the support team is an absolute disgrace! The problem could and should've been fixed in 5 mins, not 3 weeks!

• Jazz Gill (@jazzgill8) berichtet vor 25 Minuten

  @IGClientHelp Really upsetting i sent all my documents then no reply and you said dm us which i did on the 12th March and you said we will be back shortly we are just finalising your pro account today email saying my pro account application has expired? Why such a bad service to a good client?

• JE (@Lord_Dumont) berichtet vor 28 Minuten

  I open an account on @IGcom , the next day I already want to terminate. Impossible to connect to your account especially when you are installing their IG authentification system. This is just a pain. Never had such a bad experience

• Shirody (@shirodystore) berichtet vor 28 Minuten

  @IGClientHelp I wonder if you guys can help me change my name to include my middle name (as seen on my passport) on my IG account? The account ID is STPLB. I've contacted your rep Mr. Zhu on Monday for this matter but hasn't received anything since. Thanks

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