IG Karte der Ausfälle
IG ist der weltweit größte Forex Broker und CFD Dealer. Das Unternehmen bietet weltweiten Zugang zu einer umfassenden Produktlinie, die Forex, Aktienindizes, einzelne Aktien, Aktiensektoren, Rohstoffe, Kryptowährungen, Anleihen und Zinssätze auf einer Vielzahl von professionellen webbasierten und mobilen Handelsplattformen umfasst.
IG Meist betroffene GegendenBerichte von Ausfällen und Problemen in den letzten 15 Tagen, ausgehen von:
|Los Angeles, CA||1|
|Thessaloníki, Central Macedonia||1|
|Rawalpindi, Punjab Province||1|
|Kuala Lumpur, KUL||1|
|Ikoyi, Lagos State||1|
IG KommentareTipps? Frustrationen? Teile es hier. Nützliche Kommentare enthalten eine Beschreibung des Problems, der Stadt und der Postleitzahl.
IG ProblemmeldungenLetzte Ausfälle und Probleme die in sozialen Medien gemeldet wurden:
@IGcom Glad I wasn’t spread betting with @IGcom on this. @AMCTheatres ALL OVER AGAIN. STEELING MONET FROM YOUR CUSTOMER. Nice one IG
@IGcom Who issues the coin?
@IGClientHelp One of your advisors ended the call on me saying they'd be back in touch in 5 minutes, It's been 15. Time is money. How do I make a complaint?
@IGcom From over a week ago? I also waited over an hour on live chat, went to make a tea and you hung up on me when I returned. My problem was right there, you didn’t even need further input from me to fix the problem.
@IGcom Up initially. Potentially up to $600 but when the hype dies down should come back down to earth (100$-$200). When the bull run finishes, the price could fall even more. Good company long term though.
@IGClientHelp Please note that this issue is for a US MT4 account.
@IGClientHelp OK I have figured out what is happening the graphs don't show for my share dealing positions IF i have an order open on them. Please help.
@IGClientHelp I have emailed already and I was told IT is aware and to wait for a fix. It seems the platform doesnt like GTC orders and I need to cancel them and put a new one in or the platform breaks.
@IGClientHelp What is the point of having an online platform if I need to call and request a stock? This was the first day of trading on the ASX after IPO. Thought it might just be in the list along with all other stocks. Similar issue the previous day with Delorean.
@IGClientHelp trying to do a cash ISA transfer. Chat does not work properly, when I telephone no help is provided, just fobbed off. You received cash from other provider 30/3 but nobody will check what is going on. Have emailed a few times, but no progress.
@IGClientHelp I sent you a DM on Friday after days of not being able to contact customer support via phone, can you reply?
@IGClientHelp Getting silly now my post arrived last Wednesday and transfer process not started. I was told yesterday nobody had been to the post room for days but would go now. Common this is not good service so far.
@IGClientHelp - blank charts this morning after placing orders pre market opening. Charts stayed blank for first 30 minutes of trading. Trading completely blind! Tried logging in and out via browser, had no effect. I have seen others reporting similar issues. Screenshots sent.
@IGcom @IGSquawk can anyone give me some contact details to speak to someone about my account? customer service? anything?
@IGClientHelp so hard to get in touch with customer service.. as a new customer I tried to call, email, online help for my transfer..no reply for over a week.. transfer was delayed by other firm so looking for a new one but so far IG is bit disappointing...