Funktioniert IG nicht?

IG ist der weltweit größte Forex Broker und CFD Dealer. Das Unternehmen bietet weltweiten Zugang zu einer umfassenden Produktlinie, die Forex, Aktienindizes, einzelne Aktien, Aktiensektoren, Rohstoffe, Kryptowährungen, Anleihen und Zinssätze auf einer Vielzahl von professionellen webbasierten und mobilen Handelsplattformen umfasst.

Melde ein Problem

Vollständige Ausfallkarte

Probleme in den letzten 24 Stunden

Die folgende Grafik zeigt die Anzahl der Meldungen, die wir in den letzten 24 Stunden über IG nach Tageszeit erhalten haben. Ein Ausfall wird festgestellt, wenn die Anzahl der Berichte höher ist als die Baseline, dargestellt durch die rote Linie.

In Moment haben wir bei IG keine Probleme entdeckt. Haben Sie Probleme oder einen Ausfall? hinterlasse eine Nachricht in den Kommentaren.

Meist gemeldete Probleme

Im Folgenden sind die neuesten Probleme aufgeführt, die von IG-Benutzern über unsere Website gemeldet wurden.

1. 

   Handelsplattform (73%)

2. 

   Website (13%)

3. 

   Login (13%)

Live-Karte der Ausfälle

Die kürzlichst gemeldeten Probleme und Ausfälle entstanden von

City	Problem Type	Report Time
Basingstoke	Handelsplattform	vor 13 Tagen
Brandenburg an der Havel	Handelsplattform	vor 13 Tagen
Leer	Login	vor einem Monat
Leer	Handelsplattform	vor einem Monat
Hannover	Handelsplattform	vor einem Monat
Stade	Handelsplattform	vor einem Monat

Vollständige Ausfallkarte

Community-Diskussion

Tipps? Frustrationen? Teile es hier. Nützliche Kommentare enthalten eine Beschreibung des Problems, der Stadt und der Postleitzahl.

Hüten Sie sich vor „Support-Nummern“ oder „Wiederherstellungs“-Konten, die unten möglicherweise veröffentlicht werden. Stellen Sie sicher, dass Sie diese Kommentare melden und ablehnen. Vermeiden Sie die Veröffentlichung Ihrer persönlichen Daten.

IG Problemmeldungen

Letzte Ausfälle und Probleme die in sozialen Medien gemeldet wurden:

• Nazia Rizwan SLT (@NaziaRizwanSLT) berichtet vor 4 Minuten

  @IGClientHelp Following on from my last message, without any response from you, my MT4 account became accessible to trade on again, but I lost out on my open positions. Disgusting. You have no customer service! I will raise this further

• bergo (@bergosbg) berichtet vor 5 Minuten

  @Share_investor @IGClientHelp Same experience - I had two issues that were never remedied. Gave up after countless emails and live chat

• Rob Wombwell (@baldybobby) berichtet vor 7 Minuten

  @davidchumphrey6 @IGClientHelp IG are a total disgrace at customer service level. Getting through can be an absolute nightmare!!

• Samuel (@samuelpresti1) berichtet vor 10 Minuten

  @IGClientHelp HI. I have an open position in Wall Street Cash with a limit and stop loss, which I would like to cancel but the system is not allowing me to do so. I don't understand why. Can you help me?

• Bulls&BearsPLC (@BBearsplc) berichtet vor 10 Minuten

  @IGcom Amazing, sent a message to the 24 hour Client help line on Friday afternoon . Still no reply. Not much point in a 24 hour help line really.

• Samuel (@samuelpresti1) berichtet vor 13 Minuten

  @IGClientHelp Hi. I have an open position in Wall Street Cash with a limit and stop loss, which I would like to cancel but the system is not allowing me to do so. I don't understand why. Can you help me?

• Sam Gush (@SamuelGushW) berichtet vor 13 Minuten

  @IGClientHelp Hey, thanks for the response. Already got in touch with support. Turns out I have to also submit my Passport or Upgraded Digital DL so will be doing so in the next two weeks as I await processing. Thanks

• Lana (@Lanann95) berichtet vor 17 Minuten

  @IGClientHelp Anyways, thank you for your help. Service has been dreadful so far. The service team is very hard to reach. No response via inbox & the above very vague. I shall come directly to your office once the pandemic is over if I have further queries🙃

• 💰 𝑺𝒑𝒐𝒏𝒈𝒆 💰 (@TheMoneySponge) berichtet vor 17 Minuten

  @IGClientHelp can you remove these tweets from the IG news tweets feed in the UI please - not really interested in other users IG issues ! Thanks

• Nazia Rizwan SLT (@NaziaRizwanSLT) berichtet vor 23 Minuten

  @IGClientHelp Hi, I am unable to use my IG MT4 CFD account, I can login but my open positions are static and I simply can't trade or amend positions. Have been on hold for more than an hour and no reply to email so far, this is urgent

• fabios (@fabios23639271) berichtet vor 24 Minuten

  @IGClientHelp @IGhelpdesk_nl ACCOUNT FELIPE MARINELLI NEED A TOP UP PLEASE CALL YOUR CLIENT AND MAKE IT HAPPEN THERE IS NO SUPPORT 24 HOURS AT @IGClientHelp

• Paul Fennemore (@PaulFennemore) berichtet vor 25 Minuten

  @IGClientHelp Please please please fix the log in on my account

• Jay (@JayBXIII) berichtet vor 29 Minuten

  @IGClientHelp I am trying to close positions in my account. I have an EA running that has held positions for over 3 days and tht is not correct. When I try to execute it I get an error "Trade is disabled" on every thing I do.

• EllyDavis 🇬🇧 3.5% (@EllyDavis) berichtet vor 30 Minuten

  @IGClientHelp I managed to do it finally and got email confirmation but then you immediately froze my account and I'm currently gathering cobwebs waiting for your phone support to answer the phone. The recorded message keeps suggesting I get help from the community hub.

• Jamie muir (@jamiemuirfilms) berichtet vor 31 Minuten

  @IGClientHelp I have tried to send myself a password reset. but nothing came through. My account has now been locked and I cannot get through on the phone and haven't had any response over email from IG support.

• Share Investor (@Share_investor) berichtet vor 33 Minuten

  For a company the size of @IGClientHelp there customer service takes so long it’s annoying!!

• Rob Wombwell (@baldybobby) berichtet vor 35 Minuten

  @IGClientHelp A disgrace at customer service level. Very, very difficult to actually speak to anyone!! Again and dealing with facts!! Cheap trading prices. Diabolical customer service. Bad for far too long, so obviously not interested in providing proper customer service.

• Sam Gush (@SamuelGushW) berichtet vor 35 Minuten

  @IGClientHelp Hey, thanks for the response. Already got in touch with support. Turns out I have to also submit my Passport or an updated DL (I use an older version) so will be doing so in the next two weeks as I await processing. Thanks

• The Inhibited (@TheInhibited) berichtet vor 38 Minuten

  @IGClientHelp @IGcom I’m having some real problems getting in contact. I’ve tried livechat, email and now on the phone? Is anyone actually there?

• Adnan Van Dal (@AdnanVanDal1) berichtet vor 40 Minuten

  @IGClientHelp Hi, so we're into earnings' season, us banks kicking off this week, have twice raised with support that company earnings' calendar is not populated on platform. Any ETA on a fix? Thanks (great platform btw been using pbbly for abt a decade!).

• Brian Byrne (@BrianBy24507538) berichtet vor 44 Minuten

  @IGClientHelp hi there. I applied to open an account a week ago. Have been told all my docs are checked etc but account still not active. User name is bbybby1. Any help appreciated.

• Qamar Hussain (@qamar_hussain1) berichtet vor 47 Minuten

  @IGClientHelp can somebody please call me because I have a serious complaint regarding the unnecessary market manipulation against my trading strategy using your platform? IG have moved the goalpost without any prior notifications to users, this is unacceptable & very unfair.

• Eric of the Red (@Cantonarghhh) berichtet vor 47 Minuten

  @OakfieldDWitt @IGClientHelp @IGcom Hi there, just stumbled across this, was it resolved / explained in the end? Having a similar issue...

• Mo (@tradermo_) berichtet vor 51 Minuten

  @IGClientHelp why has your customer service gone **** the past few months?

• Salima Manji (@Salima_Manji) berichtet vor 52 Minuten

  @IGcom please could you reply to my email as I can’t login to my account 🙏

• Samuel (@samuelpresti1) berichtet vor 53 Minuten

  @IGClientHelp Problem regarding cancel limit and stop loss I mencioned 2 min. ago, has been solved

• Day Trader (@GotlandTrading) berichtet vor 54 Minuten

  @IGcom Only 10 hours server stop... And no message to customers...

• SI (@sonemeow4422) berichtet vor 54 Minuten

  @IGClientHelp hey! do you provide customer support via whatsapp?

• Asif Khan (@khanmoonkhan) berichtet vor 57 Minuten

  @IGcom My account is locked and I need to get it unlocked! No one’s picking up the phone. Tried calling for hours in total. Understand the current situation but at least have the correct measures in place! Terrible customer service.

• Joshua Mahony (@JMahony_IG) berichtet vor 58 Minuten

  @ColinGregan @IGcom Hey Colin. Sorry theres not much I can do to help on this, but maybe @IGClientHelp could look into this for you.