Funktioniert IG nicht?

IG ist der weltweit größte Forex Broker und CFD Dealer. Das Unternehmen bietet weltweiten Zugang zu einer umfassenden Produktlinie, die Forex, Aktienindizes, einzelne Aktien, Aktiensektoren, Rohstoffe, Kryptowährungen, Anleihen und Zinssätze auf einer Vielzahl von professionellen webbasierten und mobilen Handelsplattformen umfasst.

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Vollständige Ausfallkarte

Probleme in den letzten 24 Stunden

Die folgende Grafik zeigt die Anzahl der Meldungen, die wir in den letzten 24 Stunden über IG nach Tageszeit erhalten haben. Ein Ausfall wird festgestellt, wenn die Anzahl der Berichte höher ist als die Baseline, dargestellt durch die rote Linie.

In Moment haben wir bei IG keine Probleme entdeckt. Haben Sie Probleme oder einen Ausfall? hinterlasse eine Nachricht in den Kommentaren.

Meist gemeldete Probleme

Im Folgenden sind die neuesten Probleme aufgeführt, die von IG-Benutzern über unsere Website gemeldet wurden.

1. 

   Handelsplattform (73%)

2. 

   Login (18%)

3. 

   Website (9%)

Live-Karte der Ausfälle

Die kürzlichst gemeldeten Probleme und Ausfälle entstanden von

City	Problem Type	Report Time
Basingstoke	Handelsplattform	vor 28 Tagen
Brandenburg an der Havel	Handelsplattform	vor 28 Tagen
Leer	Login	vor einem Monat
Leer	Handelsplattform	vor einem Monat
Hannover	Handelsplattform	vor einem Monat
Stade	Handelsplattform	vor einem Monat

Vollständige Ausfallkarte

Community-Diskussion

Tipps? Frustrationen? Teile es hier. Nützliche Kommentare enthalten eine Beschreibung des Problems, der Stadt und der Postleitzahl.

Hüten Sie sich vor „Support-Nummern“ oder „Wiederherstellungs“-Konten, die unten möglicherweise veröffentlicht werden. Stellen Sie sicher, dass Sie diese Kommentare melden und ablehnen. Vermeiden Sie die Veröffentlichung Ihrer persönlichen Daten.

IG Problemmeldungen

Letzte Ausfälle und Probleme die in sozialen Medien gemeldet wurden:

• El Fern (Taking the P*ss) (@BucklerFern) berichtet vor 4 Minuten

  @cperkin99 @LondonSouthEast If you compare LSE's poor performance, with IG's direct anti-client behaviors, gives you something to look at. One doesn't server investors so well, the other acts directly contrary to the interests of investors (their clients). @IGClientHelp Could not deal with IG again, ever.

• David O'Neil (@David1IL) berichtet vor 7 Minuten

  @IGClientHelp What is the point of having an online platform if I need to call and request a stock? This was the first day of trading on the ASX after IPO. Thought it might just be in the list along with all other stocks. Similar issue the previous day with Delorean.

• Andy Penson (@Andy_Penson) berichtet vor 10 Minuten

  @IGClientHelp I have been trying to get hold of you guys to finalise a rights issue order but have been on hold for an hour. The live chat has been unanswered too. We are told to call but we can't if we're not answered.

• Joe Foley (@JoeFoley84) berichtet vor 10 Minuten

  @IGClientHelp have not been able to sign into my account for nearly a week now. Password successfully changed, yet issue still persists. Have called and left on-hold for 50 minutes only to be cut off when someone finally answered - what's going on guys?

• Rezu Chowdhury 🇬🇧🇧🇩 (@Rezu_c) berichtet vor 11 Minuten

  @JMahony_IG @IGcom Would be interesting to see which executive made that stupid comment?

• rui (@ruiiwang) berichtet vor 11 Minuten

  @IGClientHelp so hard to get in touch with customer service.. as a new customer I tried to call, email, online help for my transfer..no reply for over a week.. transfer was delayed by other firm so looking for a new one but so far IG is bit disappointing...

• Michael (@Michael99122071) berichtet vor 12 Minuten

  @IGcom Why can't I login to my account?

• John Thornton (@HakePirate) berichtet vor 13 Minuten

  @IGClientHelp trying to do a cash ISA transfer. Chat does not work properly, when I telephone no help is provided, just fobbed off. You received cash from other provider 30/3 but nobody will check what is going on. Have emailed a few times, but no progress.

• Law (@lawrence01) berichtet vor 15 Minuten

  @IGClientHelp when is the "Common error" issue be resolved?

• chris options (@chris32598) berichtet vor 16 Minuten

  @IGClientHelp @ELurie7 is IG trading platform still working. i cannot login

• Lorenzo Farro (@TraderZo) berichtet vor 20 Minuten

  @IGClientHelp Hi, I reached out to helpdesk with some MT4 issues a while back but only some got resolved and no response on the rest. My acct has an issue where partial close tickets are being generated with the open time the same as the close time. They should have the open time

• FactsReason (@FactsReason) berichtet vor 22 Minuten

  @IGcom Who issues the coin?

• A. Oluleye (@Phirlly) berichtet vor 25 Minuten

  @IGcom @VictoriaS_IG Does your platform work!? I opened an account over a month ago and submitted the required documents but no trading account was opened for me. My documents was reviewed and approved but trading account was not given. Help!

• Dan Bennett (@DJBennett_djb) berichtet vor 25 Minuten

  @IGClientHelp hi I'm having a weird issue where I can't go back beyond before 2020 on my workplace charts. Can you advise

• Yanan Nara (@YananNara1) berichtet vor 26 Minuten

  @IGClientHelp why some of the CFD I can only go short but not able to go long? is it liquidity problem or what?

• Harald Hadrada (@HaraldHadrada2) berichtet vor 26 Minuten

  Right cant be assed with last 30. Good week but markets looking or aim market is looking wishy washy in general. Roll on next week and please @IGClientHelp help me get my III to IG transaction moving. Ile bring loads of new pi with me after.

• Lorenzo Farro (@TraderZo) berichtet vor 30 Minuten

  @IGClientHelp Please note that this issue is for a US MT4 account.

• Erica **** (@batcountrybets) berichtet vor 31 Minuten

  @IGClientHelp OK I have figured out what is happening the graphs don't show for my share dealing positions IF i have an order open on them. Please help.

• St Martin (@SaintMarTn) berichtet vor 37 Minuten

  @JMahony_IG @IGcom @JMahony_IG With the banking financial reports, is it advisable to still keep FTSE 350 Banks' trade? Is there a conviction to find grounds somewhere as support?

• Harald Hadrada (@HaraldHadrada2) berichtet vor 38 Minuten

  @IGClientHelp Getting silly now my post arrived last Wednesday and transfer process not started. I was told yesterday nobody had been to the post room for days but would go now. Common this is not good service so far.

• Sasuuni (@Sasuuni) berichtet vor 40 Minuten

  @IGClientHelp I sent you a DM on Friday after days of not being able to contact customer support via phone, can you reply?

• riverkey 3.5% FBPE, FBPA (@riverkey79) berichtet vor 41 Minuten

  @IGcom From over a week ago? I also waited over an hour on live chat, went to make a tea and you hung up on me when I returned. My problem was right there, you didn’t even need further input from me to fix the problem.

• Alejandro Pintado (@PintadoAle) berichtet vor 42 Minuten

  @IGClientHelp I have emailed already and I was told IT is aware and to wait for a fix. It seems the platform doesnt like GTC orders and I need to cancel them and put a new one in or the platform breaks.

• Nowt (@Nowt4Owt) berichtet vor 43 Minuten

  @IGClientHelp One of your advisors ended the call on me saying they'd be back in touch in 5 minutes, It's been 15. Time is money. How do I make a complaint?

• joeboss01 (@JosephEno19) berichtet vor 43 Minuten

  @IGcom Up initially. Potentially up to $600 but when the hype dies down should come back down to earth (100$-$200). When the bull run finishes, the price could fall even more. Good company long term though.

• AndY B (@Bowen85AI) berichtet vor 43 Minuten

  @IGcom Glad I wasn’t spread betting with @IGcom on this. @AMCTheatres ALL OVER AGAIN. STEELING MONET FROM YOUR CUSTOMER. Nice one IG

• Duncan (@duncanmacgregor) berichtet vor 49 Minuten

  .@IGClientHelp I sent a support email 13 days ago but not heard anything. I have sent you a DM on Twitter and have tired your phone line. Can you please help me with opening an investment ISA? Currently not allowed as I have another account that I don't need "pending".

• Rohan A (@rohanamonkar) berichtet vor 50 Minuten

  Hi @IGClientHelp I am unable to login to my account or get help on any of your helpdesk numbers.

• David O'Neil (@David1IL) berichtet vor 54 Minuten

  @IGClientHelp - blank charts this morning after placing orders pre market opening. Charts stayed blank for first 30 minutes of trading. Trading completely blind! Tried logging in and out via browser, had no effect. I have seen others reporting similar issues. Screenshots sent.

• KrediKings (@KrediKings) berichtet vor 56 Minuten

  @IGcom @IGSquawk can anyone give me some contact details to speak to someone about my account? customer service? anything?