IG Status: Handelsprobleme und Störungsmeldungen

Probleme in den letzten 24 Stunden

Die folgende Grafik zeigt die Anzahl der Meldungen, die wir in den letzten 24 Stunden über IG nach Tageszeit erhalten haben. Ein Ausfall wird festgestellt, wenn die Anzahl der Berichte höher ist als die Baseline, dargestellt durch die rote Linie.

Meist gemeldete Probleme

Im Folgenden sind die neuesten Probleme aufgeführt, die von IG-Benutzern über unsere Website gemeldet wurden.

• Login (43%)
• Handelsplattform (43%)
• Abhebungen (7%)
• Website (7%)

Live-Karte der Ausfälle

Die kürzlichst gemeldeten Probleme und Ausfälle entstanden von

City	Problem Type	Report Time
Montpellier	Login	vor 13 Tagen
Narbonne	Login	vor 13 Tagen
Charleville-Mézières	Website	vor 13 Tagen
Figeac	Login	vor 13 Tagen
Clichy	Login	vor 18 Tagen
Sérignan	Handelsplattform	vor 25 Tagen

Vollständige Ausfallkarte

Community-Diskussion

Tipps? Frustrationen? Teile es hier. Nützliche Kommentare enthalten eine Beschreibung des Problems, der Stadt und der Postleitzahl.

Hüten Sie sich vor „Support-Nummern“ oder „Wiederherstellungs“-Konten, die unten möglicherweise veröffentlicht werden. Stellen Sie sicher, dass Sie diese Kommentare melden und ablehnen. Vermeiden Sie die Veröffentlichung Ihrer persönlichen Daten.

IG Problemmeldungen

Letzte Ausfälle und Probleme die in sozialen Medien gemeldet wurden:

• 
  Macro Joe (@wealthelf) berichtet vor 5 Sekunden

  @HLInvest systems still down. Zero ability to trade. Adds to my experience of repeated resilience issues, admin friction, delays, and inability to act when it matters. @IGcom — serious opportunity here. Why is your SIPP not execution-only? Requiring adviser sign-off to transfer is completely out of step with modern, self-directed investors. Build it properly and you’ll win a lot of business...certainly mine...be quick!

• 
  Breakout Capital Ventures (@BreakoutCV) berichtet vor 22 Sekunden

  @djp4976 @IGcom @LondonSouthEast I get live trade quotes with IG, only have an isa but there’s no alteration to the service from my experience! Never had RSP or L2

• 
  Bazzer (@baz_trading) berichtet vor 2 Minuten

  @ShareSpeculator @IGClientHelp Yeah same error

• 
  scottie (@dingle1964) berichtet vor 3 Minuten

  @englandcricket @IGcom Bashir has become a victim of Englands bad batting .

• 
  zenXV (@zenxv) berichtet vor 6 Minuten

  @IGcom I have an urgent trading issue and been on hold for 45 minutes on webchat, phone and Whatsapp in which time the stock I am trading has had 8% upside. This is terrible for live traders?

• 
  Humaira A (@BuksNCofy) berichtet vor 8 Minuten

  @igcom @igclienthelp Been waiting for 2 hours on your WhatsApp ‘service’ + live chat with no response. Simple requests go through convoluted processes; I was promised a 3hr turnaround on a ‘ card verification’ that is still pending over 24hrs later? Shocking customer service!

• 
  Paul S (@Paul_S1979) berichtet vor 10 Minuten

  @IGcom shocking customer service today. Executed an order way off market and now been trying to get through to someone for over an hour. Seriously considering moving my business if this is the norm.

• 
  Noah Silverman, PhD (@noah_phd) berichtet vor 10 Minuten

  @igcom @IGClientHelp @IGLabs Does anybody actually look at your whatsapp, intercom, or x messages? Getting any kind of support from your team is nearly impossible.

• 
  AnnRaj (@anandhichetlur) berichtet vor 11 Minuten

  @IGcom @IGSquawk IG is not handling my isa transfer in request well. AI based help centre or WhatsApp doesn’t help. On the phone for 15 minutes to hear the same message. Very disappointing service. can you help please

• 
  IG Client Help (@IGClientHelp) berichtet vor 13 Minuten

  @whatsamata8 @IGcom Sorry about that, we know how frustrating it is. Try typing “agent” or “speak to an adviser” in the chatbot to reach a human. If you like, DM us your account ID and a brief issue and we’ll look into it and help.

• 
  Mark Newton (@Mark_Newton1) berichtet vor 15 Minuten

  @djp4976 @IGcom There customer service is zero, call centre staff giving out wrong information. Philippines and Eastern Europe call centres useless. Their IT infrastructure is 3rd world & needs upgrading, but they spend 000's millions on new acquisitions to the detriment of the platform.

• 
  MB (@MBdaytrading) berichtet vor 16 Minuten

  @CJinvestor52365 @Jimzi1 @IGcom Awful

• 
  NM1 - (@AimforProfit) berichtet vor 17 Minuten

  @IGcom What is going on , trades not showing or closing, and support at a standstill.

• 
  Dr Prakash Nayak (@SRIPRAKASH76) berichtet vor 18 Minuten

  @IGcom Hi there having problem trying to complete form w8 ?.I emailed your CS got a complicated reply. They say the form expired. I find that strange. How can a form expire? Can you send a fresh form ?Was looking for better customer support.Thank u

• 
  Brooksy (@brooksyruns89) berichtet vor 21 Minuten

  @RhysBenjamin @englandcricket @IGcom He’s hardly a scapegoat? He’s awful

• 
  MB (@MBdaytrading) berichtet vor 24 Minuten

  @conradcarter66 @JMHDeakin @IGcom Awful

• 
  Matt (@MattySP500) berichtet vor 25 Minuten

  @IGcom @standardnews The UK markets are terrible and stagnant no wonder they are away to the US.

• 
  QuantumX (@QuantumStateX) berichtet vor 28 Minuten

  @IGcom Well, not that you'll be able to trade them because IG's customer support is always unavailable.

• 
  A Reasonable Person (@DanielgDan) berichtet vor 29 Minuten

  @englandcricket @IGcom Damn that looks innocuous

• 
  MB (@MBdaytrading) berichtet vor 32 Minuten

  @IGcom not working on companies like vod even!!!

• 
  K4bala (@k4bal4) berichtet vor 32 Minuten

  @IGcom does your platform is down? I can not trade

• 
  Benjamin Hernandez 🔥 (@benjamin_hsys) berichtet vor 35 Minuten

  @IGcom flash crash again huh

• 
  Jebiga 🇪🇺🏴󠁧󠁢󠁷󠁬󠁳󠁿 🇦🇩🇨🇾🇭🇷🇨🇮 (@Nickpurn300) berichtet vor 35 Minuten

  @IGcom morning. You have blocked my account, your help desk can give me no reason for this. I have tried 3 times to withdraw my balance to no effect, your help desk say there is no record of withdrawal application even though I have email conformation. Is there an issue?

• 
  Andrew Whitaker (@whitaker_andrew) berichtet vor 35 Minuten

  @RhysBenjamin @englandcricket @IGcom Agree to an extent but he’s been poor for a while. This series he’s been another opener though, losing an opener in the first over far too many times. Sibley had a good season and should have been in the squad for stability at the top of the order

• 
  dismantle_ (@JJJorange) berichtet vor 38 Minuten

  @IGcom @financialombuds If anyone @IGcom is reading this, I still have had no acknowledgement from my support request sent Friday. I emailed yesterday as follow up for the complaints process.

• 
  Harald Hadrada (@HaraldHadrada2) berichtet vor 39 Minuten

  @IGClientHelp Can you please update us ASAP. Your service and response is toilet. You used to be a pillar or trading and standards. Your now well.......

• 
  ShareSpeccy (@ShareSpeculator) berichtet vor 41 Minuten

  @baz_trading @IGClientHelp Are you getting the same error?

• 
  Carl (@Tyranus2010) berichtet vor 43 Minuten

  Is there a issue with you app? My open positions are not updating and so im unable to close or edit them. @IGcom

• 
  Cam (@CamTortola97) berichtet vor 56 Minuten

  @IGClientHelp Issue with platform?

• 
  ShareSpeccy (@ShareSpeculator) berichtet vor 56 Minuten

  @Woodywudpeck @IGcom IG should send the request to the II within 2 or 3 days. After that it’s down to ii how quickly they process the request. By law, I believe ii have 15 working days to process it if it’s a cash-only transfer, otherwise they have up to 30 calendar days.