IG Status: Handelsprobleme und Störungsmeldungen

Probleme in den letzten 24 Stunden

Die folgende Grafik zeigt die Anzahl der Meldungen, die wir in den letzten 24 Stunden über IG nach Tageszeit erhalten haben. Ein Ausfall wird festgestellt, wenn die Anzahl der Berichte höher ist als die Baseline, dargestellt durch die rote Linie.

Meist gemeldete Probleme

Im Folgenden sind die neuesten Probleme aufgeführt, die von IG-Benutzern über unsere Website gemeldet wurden.

• Login (38%)
• Handelsplattform (38%)
• Website (25%)

Live-Karte der Ausfälle

Die kürzlichst gemeldeten Probleme und Ausfälle entstanden von

City	Problem Type	Report Time
Bouzigues	Website	vor 18 Tagen
Badajoz	Handelsplattform	vor 22 Tagen
Ciempozuelos	Handelsplattform	vor 23 Tagen
Hackney	Handelsplattform	vor 23 Tagen
London	Login	vor 1 Monat
Berlin	Login	vor 2 Monaten

Vollständige Ausfallkarte

Community-Diskussion

Tipps? Frustrationen? Teile es hier. Nützliche Kommentare enthalten eine Beschreibung des Problems, der Stadt und der Postleitzahl.

Hüten Sie sich vor „Support-Nummern“ oder „Wiederherstellungs“-Konten, die unten möglicherweise veröffentlicht werden. Stellen Sie sicher, dass Sie diese Kommentare melden und ablehnen. Vermeiden Sie die Veröffentlichung Ihrer persönlichen Daten.

IG Problemmeldungen

Letzte Ausfälle und Probleme die in sozialen Medien gemeldet wurden:

• 
  smudgedan (@Smudgedann) berichtet vor 58 Sekunden

  @IGcom seem to have gone from being very good across the board to pulling every trick in the book to **** over their customers.

• 
  T Baba (@Boltlightning77) berichtet vor 2 Minuten

  @IGClientHelp Hello, are your mobile platforms having login issues? I can't seem to login

• 
  matt92 (@matt92__) berichtet vor 6 Minuten

  📊 Deal Status: ACCEPTED ✅ or 📊 Deal Status: REJECTED ❌ ❌ Reason: [exact IG error message] Any tech experts on here #IG #TradingView #Replit @tradingview @ReplitSupport @IGClientHelp

• 
  J-M (@JM1ZZX) berichtet vor 10 Minuten

  @IGcom Step up with customer support... I have tried to reach your support for several days now. With email and with whatsapp but have got zero replys. Trying to open account... Not a very good first impression, though, as there is no customer service at all.

• 
  ForGodsGlory (@MojoSnowman) berichtet vor 10 Minuten

  @IGcom BEWARE! Klarna allows fraud and you'll still have to pay!!! They say you're protected but their "fraud dept" is a fraud. They find every excuse NOT to help you and just keep taking your monthly payment, even when you didnt recieve the item because of criminals that use Klarna on fraudulent websites (allowed by Klarna). Is fraud commonly accepted by Klarna without any consumer protection? Klarna has a history of this. Just check out all the Facebook comments on their Page. It seems there are no safeguards for being defrauded and still having to pay Klarna, even though plenty of proof of fraud is given as evidence to Klarna's "fraud" dept. Klarna's customer service staff is incapable of handling fraud to the frustration and dismay of customers. Are fraudulent companies treated better than customers at Klarna? In July I ordered a product online that never arrived. I used Klarna to pay thinking it would be convenient. It turns out the website was a fake, but was able to ACCEPT PAYMENT USING KLARNA. I gave their CS rep all the incriminating proof of my claim but after 24 hours was told in an email that my claim was invalid. This is a very valid claim with more than enough proof for a 10 year old child to understand, yet Klarna's fraud dept obviously didn't take the time to actually "investigate" my claim. Since then I've spoken to several of Klarna's agents only to be told to wait for the "Fraud Dept" to contact me. Today another payment has been charged. They won't stop payments. The CS rep today said he can't stop the payments. I hope you can see how frustrating this is. I am now paying Klarna for a product that I never recieved, but the criminals who defrauded me GOT PAID BY KLARNA. - How many other Klarna customers are being treated this way? - How many fraudulent companies do business with, and get paid by Klarna? Just check the comments on their FB page. Klarna's customer service reps and fraud department are obviously unreliable and will NOT protect consumers. They act as if they dont care about theft and fraud as long as they get their money. Is this the sentiment of the entire company all the way to the top? Sebastian Siemiatowski and Michael Moritz? It seems they care only about the money they put in their own pockets even when criminals use their services and steal the money from consumers. This is Bad and Evil business!

• 
  IG Client Help (@IGClientHelp) berichtet vor 12 Minuten

  @its_fundamental @IGcom Are you still seeing the discrepancy in your funds or cash balances? It’s possible this was due to weekend downtime or routine maintenance updates. If the issue is ongoing, please DM us and we’ll look into it right away.

• 
  Paul S (@Paul_S1979) berichtet vor 16 Minuten

  @IGcom shocking customer service today. Executed an order way off market and now been trying to get through to someone for over an hour. Seriously considering moving my business if this is the norm.

• 
  Amynah (@Amynah_Aziz) berichtet vor 18 Minuten

  @IGcom Client Services help desk referred the matter to backend team to investigate & resolve, still awaiting. I may be a very small fish but am a potential customer; very disappointed with your service.

• 
  A Reasonable Person (@DanielgDan) berichtet vor 19 Minuten

  @englandcricket @IGcom Damn that looks innocuous

• 
  Josh (@Josh56024482) berichtet vor 20 Minuten

  @RhysBenjamin @englandcricket @IGcom Popes been bad for ages

• 
  Matt (@MattySP500) berichtet vor 21 Minuten

  Anyone else having issues with the charts on IG index @IGcom @IGClientHelp

• 
  Reality (@Factchecker2000) berichtet vor 23 Minuten

  @ChazWood5 @englandcricket @IGcom Nah, the last 3 tours were just as bad. 0-3* 0-4 0-4 0-5 England cricket is trash. The only question mark is how the far are they so arrogant?!?!

• 
  scottie (@dingle1964) berichtet vor 24 Minuten

  @englandcricket @IGcom Bashir has become a victim of Englands bad batting .

• 
  K4bala (@k4bal4) berichtet vor 25 Minuten

  @IGcom does your platform is down? I can not trade

• 
  Topinfo (@TopTradersADVFN) berichtet vor 25 Minuten

  @ValliAkber @ii_couk @IGcom Yes it’s going live next few days. Will put the link on here and The Telegram group and reply to emails if I get from that. The App/platform I’m using is not Telegram itself and another App/Platform and the only reason I created that group is to provide information about the new subscription service as Twitter kept blocking some of my posts on here. Thx 🙏 Tops

• 
  #TPAE (@TpaeSkinnykat03) berichtet vor 26 Minuten

  @englandcricket @IGcom Wasn’t Duckett on his “last warning” for tipping a pint on Jimmy’s head? Bloke was battered in Noosa, looks fat and can’t buy a run. Baz’s solution, have another game son. What a tier 2 joke of a cricketing nation. #Ashes

• 
  Harald Hadrada (@HaraldHadrada2) berichtet vor 28 Minuten

  @IGClientHelp Can you please update us ASAP. Your service and response is toilet. You used to be a pillar or trading and standards. Your now well.......

• 
  CarlRambo2025 (@CarlRambo2025) berichtet vor 32 Minuten

  @IGcom Why isn't XRP on your picture? Solano breaks down every 2nd month

• 
  Terry and a turtle (@terryrus99) berichtet vor 34 Minuten

  @englandcricket @IGcom Good decision but doesn't England also have a replacement for Duckett? Or maybe move Duckett down the order, where his prodding outside off stump is less risky. Jacks could be a more suitable opener than Duckett.

• 
  Dr Prakash Nayak (@SRIPRAKASH76) berichtet vor 35 Minuten

  @IGcom Hi there having problem trying to complete form w8 ?.I emailed your CS got a complicated reply. They say the form expired. I find that strange. How can a form expire? Can you send a fresh form ?Was looking for better customer support.Thank u

• 
  ShareSpeccy (@ShareSpeculator) berichtet vor 35 Minuten

  @baz_trading @IGClientHelp Are you getting the same error?

• 
  jelt (@InfoJelt) berichtet vor 37 Minuten

  @IGcom no one answering phone or chat for 2 hours. Someone or a lot of people need to complain to the FCA about this scam company.

• 
  Brooksy (@brooksyruns89) berichtet vor 37 Minuten

  @RhysBenjamin @englandcricket @IGcom He’s hardly a scapegoat? He’s awful

• 
  Rob ⭐⭐️ (@LordBadshot) berichtet vor 40 Minuten

  @Smudgedann @IGcom Not a happy ship. New mgmt seem to be doing their best to destroy what was a great brand. Trouble is they are printing cash with all this vol so mgmt will believe their own hype. Clients will vote with their feet imo.

• 
  dismantle_ (@JJJorange) berichtet vor 43 Minuten

  @IGClientHelp So next steps is complaints to see if we can conclude an understanding. There is no point displaying a closed positon to a customer and then arbitrarily reconciling to another point in time.

• 
  TomMcAdamNo5 (@McAdamNo5) berichtet vor 45 Minuten

  @NWSportDave @englandcricket @IGcom Awful standard bar root and brook

• 
  10xHunter (@10xHunter) berichtet vor 52 Minuten

  @IGcom fix your website. The buy and sell buttons are not updating the live price. Also, your AI helpbot is terrible.

• 
  Heetan J (@Heetan001) berichtet vor 53 Minuten

  I would just like to thank @IGcom for the worst customer service I’ve ever experienced. You really don’t care about your customers, just your profits.

• 
  gin&pinklemonade (@Woodywudpeck) berichtet vor 59 Minuten

  @Jack_Donaghy1 @IGcom I've put in a complaint let's see what happens lols

• 
  D.B.A. Galbraith (@DeeBeeEyyGee) berichtet vor 60 Minuten

  @CasinoCapital @IGClientHelp @Trading212 I looked into this recently. According to CoPilot, you can trade options in an IBKR SIPP if you go through a SIPP admin such as Westerby Trustee Services or atsipp. Assuming CoPilot is correct, I might go down this route