Funktioniert IG nicht?

IG ist der weltweit größte Forex Broker und CFD Dealer. Das Unternehmen bietet weltweiten Zugang zu einer umfassenden Produktlinie, die Forex, Aktienindizes, einzelne Aktien, Aktiensektoren, Rohstoffe, Kryptowährungen, Anleihen und Zinssätze auf einer Vielzahl von professionellen webbasierten und mobilen Handelsplattformen umfasst.

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Vollständige Ausfallkarte

Probleme in den letzten 24 Stunden

Die folgende Grafik zeigt die Anzahl der Meldungen, die wir in den letzten 24 Stunden über IG nach Tageszeit erhalten haben. Ein Ausfall wird festgestellt, wenn die Anzahl der Berichte höher ist als die Baseline, dargestellt durch die rote Linie.

In Moment haben wir bei IG keine Probleme entdeckt. Haben Sie Probleme oder einen Ausfall? hinterlasse eine Nachricht in den Kommentaren.

Meist gemeldete Probleme

Im Folgenden sind die neuesten Probleme aufgeführt, die von IG-Benutzern über unsere Website gemeldet wurden.

1. 

   Handelsplattform (83%)

2. 

   Website (17%)

Live-Karte der Ausfälle

Die kürzlichst gemeldeten Probleme und Ausfälle entstanden von

City	Problem Type	Report Time
Leer	Handelsplattform	vor 12 Tagen
Portsmouth	Handelsplattform	vor 19 Tagen
Basingstoke	Handelsplattform	vor 2 Monaten
Brandenburg an der Havel	Handelsplattform	vor 2 Monaten
Leer	Login	vor 3 Monaten
Leer	Handelsplattform	vor 3 Monaten

Vollständige Ausfallkarte

Community-Diskussion

Tipps? Frustrationen? Teile es hier. Nützliche Kommentare enthalten eine Beschreibung des Problems, der Stadt und der Postleitzahl.

Hüten Sie sich vor „Support-Nummern“ oder „Wiederherstellungs“-Konten, die unten möglicherweise veröffentlicht werden. Stellen Sie sicher, dass Sie diese Kommentare melden und ablehnen. Vermeiden Sie die Veröffentlichung Ihrer persönlichen Daten.

IG Problemmeldungen

Letzte Ausfälle und Probleme die in sozialen Medien gemeldet wurden:

• Jonathan du Preez (@AfcJono) berichtet vor 3 Sekunden

  @IGClientHelp @IGNUK Hi can someone urgently help me I have been waiting for my address to be validated for almost two weeks to open my account!

• Ed Poole (@_ewp) berichtet vor 2 Minuten

  @IGClientHelp @IGcom AirBnB’s intraday charts are non-existent - they skip from Tuesday to Thursday? Any fix?

• AndY B (@Bowen85AI) berichtet vor 4 Minuten

  @tooshrt @IGClientHelp I’ve had nothing but problems with IG cost a lot of money and they just ignore you. Criminals

• Mina (@Mina01332693) berichtet vor 4 Minuten

  @IGClientHelp THERE IS NO HELP AT PRESENT WITH THIS COMPANY. WAITED 40MINS ON THE PHONE ON FRIDAY = NO ANSWER SENT EMAILS THURS/FRI/SAT/SUN = NO ANSWER UNABLE TO CHANGE EMAIL ON MY ACCOUNT WITH NO EXPLANATION WHY NOT ?? NO CLIENT SUPPORT FOR 4 DAYS. TERRIBLE SERVICE.

• Jon (@Jon_FX) berichtet vor 5 Minuten

  @IGClientHelp After 3 weeks and a lot of effort on my part I've now got it resolved, but the reluctance to help from the support team is an absolute disgrace! The problem could and should've been fixed in 5 mins, not 3 weeks!

• FlorinCraciun (@FlorinCraciun) berichtet vor 10 Minuten

  @IGClientHelp Can you help with enabling DMA on my account? I have L2 installed but does not seem it to be working.Going into settings it saying" have enabled 'DMA Equities' from My Account > Settings > Preferences." Can't seem to find that setting

• Alvin Risk (@Alvin_Tech1) berichtet vor 11 Minuten

  @IGClientHelp I'm really not happy with your service atm as a new clien, I understand you guys are busy however so far whenever I use your live chat after 1hr+ I get through to one of your agent and they just disconnect.

• Ben Keeling (@BenKeeling2) berichtet vor 12 Minuten

  @IGClientHelp The detailed report section on ProRealTime V11 is not for myself and a number of other users on your community forum. There must be an issue on your side.

• Jazz Gill (@jazzgill8) berichtet vor 13 Minuten

  @IGClientHelp Really upsetting i sent all my documents then no reply and you said dm us which i did on the 12th March and you said we will be back shortly we are just finalising your pro account today email saying my pro account application has expired? Why such a bad service to a good client?

• BitofaCoin (@Aimbig2) berichtet vor 14 Minuten

  @IGClientHelp NO error message. It just doesn't connect. This is just yet another IT issue with your platform. The desktop allows the deposit of funds but not the mobile

• BitofaCoin (@Aimbig2) berichtet vor 15 Minuten

  @IGClientHelp You mean you have screwed up again and the customer suffers.

• Ed Poole (@_ewp) berichtet vor 16 Minuten

  @IGcom AirBnB’s intraday charts are non-existent - they skip from Tuesday to Thursday? Any fix?

• Jon (@Jon_FX) berichtet vor 16 Minuten

  @IGClientHelp why do you put help in the name when you never provide help?

• Ja (@Ja_Yue) berichtet vor 17 Minuten

  @IGClientHelp where can I find the live chat for support? I'm having issue accessing my account.

• Shirody (@shirodystore) berichtet vor 19 Minuten

  @IGClientHelp I wonder if you guys can help me change my name to include my middle name (as seen on my passport) on my IG account? The account ID is STPLB. I've contacted your rep Mr. Zhu on Monday for this matter but hasn't received anything since. Thanks

• Jeff Mann (@jeffmann50) berichtet vor 20 Minuten

  @cgmarmion @_scottjonnie @IGcom Agreed mate. Just been through my watch list on IG and 22 out of 40 on it are Closing Only. I’m running down my SB (started when the “IG List” came out) and moving to shares only. Huge spreads and Closing Only BS, make it almost impossible to SB now imo.

• Mo (@tooshrt) berichtet vor 29 Minuten

  @IGClientHelp FTSE 350 Oil & Gas Producers hasn't updated today on the platform. Looks like it's broken. Why? @IGSquawk

• onlytrading (@comexdefault) berichtet vor 29 Minuten

  @IGClientHelp is the android app down in UK? I login successfully but then it crashes everytime.

• David O'Neil (@David1IL) berichtet vor 32 Minuten

  @IGClientHelp You guys need weekend support too! I cannot log into my dashboard via desktop. I get an error telling me it is due to unprecedented demand. But I can log in via app on mobile device which then tells me my balance is 0 and my P/L is -100%... What is going on?

• Matteo Munaretto (@munarettomatteo) berichtet vor 33 Minuten

  @IGClientHelp I contacted the Helpdesk because I got this error “error.public-api.exceeded-api-key-allowance” while using the API. They should have changed my quota but I still got the error this week. Thanks.

• Sarang Kusare (@criticinme) berichtet vor 33 Minuten

  @IGcom where can I find the broker number (GIA) for IG...no one is answering the call / web chat...frustrated...can you please help???

• Kerryn Hooper (@kerryn_hooper) berichtet vor 37 Minuten

  @IGClientHelp can’t seem to get through on the online chat. Is all okay? Or is there a better way to get help please.

• Mo (@tooshrt) berichtet vor 45 Minuten

  @IGClientHelp it's still an issue. All FTSE 350 markets aren't ticking. Are they not trading or something?

• JE (@Lord_Dumont) berichtet vor 48 Minuten

  I open an account on @IGcom , the next day I already want to terminate. Impossible to connect to your account especially when you are installing their IG authentification system. This is just a pain. Never had such a bad experience

• Benjamin (@benjaminarium) berichtet vor 50 Minuten

  @IGClientHelp I'm trying to sell from a Share Dealing account but it's triggering the error "Market not available online". Tried your Live Chat but was disconnected. Are you having system issues? I'd like to sell ASAP.

• AndY B (@Bowen85AI) berichtet vor 52 Minuten

  @IGcom @advfn What a joke. How this has happened is beyond me. Still waiting for my money back from the problems your platform caused on the 28th jan. #Criminal

• GoLive (@GoLive03796541) berichtet vor 53 Minuten

  @IGClientHelp : Disappointed in your client service. Trying to reach your team for last 24 hours regarding transaction of 5K. There is just no response. Its so frustrating.

• Samsul Hoque (@Sammythesaint12) berichtet vor 54 Minuten

  @IGcom does anyone ever answer your phone? Waiting for hours no one ever answers. I suppose I’ll have to switch my account to HL. For better customer service.

• Who (@the_hypnos) berichtet vor 55 Minuten

  @IGClientHelp I've been trying to contact customer services for the past 48 hours, more than 7 hours waiting in a queue but no response, and all I want to do is simply deposit to my new account. What is going on?!

• Bulls&BearsPLC (@BBearsplc) berichtet vor 58 Minuten

  @IGcom I get a shocking service from you, I cant get through on the phone, takes ages to get e mail answers which bear no resemblance to the question / query asked...Joke