Funktioniert IG nicht?

IG ist der weltweit größte Forex Broker und CFD Dealer. Das Unternehmen bietet weltweiten Zugang zu einer umfassenden Produktlinie, die Forex, Aktienindizes, einzelne Aktien, Aktiensektoren, Rohstoffe, Kryptowährungen, Anleihen und Zinssätze auf einer Vielzahl von professionellen webbasierten und mobilen Handelsplattformen umfasst.

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Vollständige Ausfallkarte

Probleme in den letzten 24 Stunden

Die folgende Grafik zeigt die Anzahl der Meldungen, die wir in den letzten 24 Stunden über IG nach Tageszeit erhalten haben. Ein Ausfall wird festgestellt, wenn die Anzahl der Berichte höher ist als die Baseline, dargestellt durch die rote Linie.

In Moment haben wir bei IG keine Probleme entdeckt. Haben Sie Probleme oder einen Ausfall? hinterlasse eine Nachricht in den Kommentaren.

Meist gemeldete Probleme

Im Folgenden sind die neuesten Probleme aufgeführt, die von IG-Benutzern über unsere Website gemeldet wurden.

1. 

   Handelsplattform (79%)

2. 

   Website (11%)

3. 

   Login (11%)

Live-Karte der Ausfälle

Die kürzlichst gemeldeten Probleme und Ausfälle entstanden von

City	Problem Type	Report Time
Leer	Login	vor 9 Tagen
Leer	Handelsplattform	vor 15 Tagen
Hannover	Handelsplattform	vor 21 Tagen
Stade	Handelsplattform	vor 21 Tagen
Leer	Handelsplattform	vor 21 Tagen
Berlin	Website	vor 21 Tagen

Vollständige Ausfallkarte

Community-Diskussion

Tipps? Frustrationen? Teile es hier. Nützliche Kommentare enthalten eine Beschreibung des Problems, der Stadt und der Postleitzahl.

Hüten Sie sich vor „Support-Nummern“ oder „Wiederherstellungs“-Konten, die unten möglicherweise veröffentlicht werden. Stellen Sie sicher, dass Sie diese Kommentare melden und ablehnen. Vermeiden Sie die Veröffentlichung Ihrer persönlichen Daten.

IG Problemmeldungen

Letzte Ausfälle und Probleme die in sozialen Medien gemeldet wurden:

• Jonathan Brown💙 The NHS (@bogsta68) berichtet vor 3 Minuten

  @IGClientHelp Hi, I applied for an account several weeks ago, have uploaded the documents requested, had the green ticks in the app that the documents have been approved but still can't activate my accounts. Please can someone help? Sent DM also.

• BCFC (@carlbcfc) berichtet vor 3 Minuten

  @IGClientHelp I hold TUI AG, and have a right issue offer. How do I pay for the offer? Thanks

• 💰 𝑺𝒑𝒐𝒏𝒈𝒆 💰 (@TheMoneySponge) berichtet vor 4 Minuten

  @IGClientHelp can you remove these tweets from the IG news tweets feed in the UI please - not really interested in other users IG issues ! Thanks

• TheCryptoKing (@TheCryptoKing1) berichtet vor 4 Minuten

  @IGClientHelp I am a new Australian customer and just started trading ur CFD for US, Commodities n ASX stocks. I thought there was no commission fee on IG due to larger OTC spread but i have been charged $19.55 for each trade. This is just ripping off.

• Rob Wombwell (@baldybobby) berichtet vor 5 Minuten

  @JemPoppleton @IGClientHelp Shouldn't be making losses right now. Trying to contact IG is the problem. Not impossible, but very, very difficult.

• SI (@sonemeow4422) berichtet vor 6 Minuten

  @IGClientHelp hey! do you provide customer support via whatsapp?

• bergo (@bergosbg) berichtet vor 8 Minuten

  @Share_investor @IGClientHelp Same experience - I had two issues that were never remedied. Gave up after countless emails and live chat

• Sam Gush (@SamuelGushW) berichtet vor 10 Minuten

  @IGClientHelp Hey, thanks for the response. Already got in touch with support. Turns out I have to also submit my Passport or Upgraded Digital DL so will be doing so in the next two weeks as I await processing. Thanks

• Andrew Kuong (@AndrewKuong) berichtet vor 10 Minuten

  @IGClientHelp hi why crypto is still inactive now on sat 4am UK time which is stated on the website and no help desk to help..

• Rob Wombwell (@baldybobby) berichtet vor 14 Minuten

  @davidchumphrey6 @IGClientHelp IG are a total disgrace at customer service level. Getting through can be an absolute nightmare!!

• WALTER LEMA (@WALTERLEMA13) berichtet vor 16 Minuten

  @IGClientHelp I called three different phone numbers shown on your website and none of them are working. I need help with my account. Can anyone please contact me?

• Paul Ferguson (@fergulike) berichtet vor 17 Minuten

  @IGClientHelp when can I expect someone to help??! 4 days now via phone/email/Twitter and nothing!

• Qamar Hussain (@qamar_hussain1) berichtet vor 21 Minuten

  @IGClientHelp can somebody please call me because I have a serious complaint regarding the unnecessary market manipulation against my trading strategy using your platform? IG have moved the goalpost without any prior notifications to users, this is unacceptable & very unfair.

• Rob Wombwell (@baldybobby) berichtet vor 23 Minuten

  @IGClientHelp A disgrace at customer service level. Very, very difficult to actually speak to anyone!! Again and dealing with facts!! Cheap trading prices. Diabolical customer service. Bad for far too long, so obviously not interested in providing proper customer service.

• Gabriel Bullis (@GabrielBullis) berichtet vor 23 Minuten

  @IGClientHelp I have been trying to reach your offices for the past few days and I can't get through to them on any number that I call. And I have sent emails, but I have not gotten any emails back. What do I do? I am trying to fix my account as soon as possible.

• Jay (@JayBXIII) berichtet vor 24 Minuten

  @IGClientHelp I am trying to close positions in my account. I have an EA running that has held positions for over 3 days and tht is not correct. When I try to execute it I get an error "Trade is disabled" on every thing I do.

• Share Investor (@Share_investor) berichtet vor 30 Minuten

  For a company the size of @IGClientHelp there customer service takes so long it’s annoying!!

• Nazia Rizwan SLT (@NaziaRizwanSLT) berichtet vor 30 Minuten

  @IGClientHelp Following on from my last message, without any response from you, my MT4 account became accessible to trade on again, but I lost out on my open positions. Disgusting. You have no customer service! I will raise this further

• Mo (@tradermo_) berichtet vor 32 Minuten

  @IGClientHelp why has your customer service gone **** the past few months?

• Asif Khan (@khanmoonkhan) berichtet vor 42 Minuten

  @IGcom My account is locked and I need to get it unlocked! No one’s picking up the phone. Tried calling for hours in total. Understand the current situation but at least have the correct measures in place! Terrible customer service.

• Joshua Mahony (@JMahony_IG) berichtet vor 44 Minuten

  @ColinGregan @IGcom Hey Colin. Sorry theres not much I can do to help on this, but maybe @IGClientHelp could look into this for you.

• Paul Ferguson (@fergulike) berichtet vor 46 Minuten

  @IGcom presume nobody is ever going to respond to my customer query via phone/email/tweet?

• Bulls&BearsPLC (@BBearsplc) berichtet vor 47 Minuten

  @IGcom Amazing, sent a message to the 24 hour Client help line on Friday afternoon . Still no reply. Not much point in a 24 hour help line really.

• Adnan Van Dal (@AdnanVanDal1) berichtet vor 49 Minuten

  @IGClientHelp Hi, so we're into earnings' season, us banks kicking off this week, have twice raised with support that company earnings' calendar is not populated on platform. Any ETA on a fix? Thanks (great platform btw been using pbbly for abt a decade!).

• Lana (@Lanann95) berichtet vor 49 Minuten

  @IGClientHelp Anyways, thank you for your help. Service has been dreadful so far. The service team is very hard to reach. No response via inbox & the above very vague. I shall come directly to your office once the pandemic is over if I have further queries🙃

• The Inhibited (@TheInhibited) berichtet vor 51 Minuten

  @IGClientHelp @IGcom I’m having some real problems getting in contact. I’ve tried livechat, email and now on the phone? Is anyone actually there?

• Barry S (@bamboozle40) berichtet vor 51 Minuten

  @IGClientHelp Are there any reported problems with the News feed on the web platform today, as mine will not update, and I have to jump between the tabs, All, Tweets and Notifications to update. Thanks.

• Sam Gush (@SamuelGushW) berichtet vor 55 Minuten

  @IGClientHelp Hey, thanks for the response. Already got in touch with support. Turns out I have to also submit my Passport or an updated DL (I use an older version) so will be doing so in the next two weeks as I await processing. Thanks

• Jamie muir (@jamiemuirfilms) berichtet vor 56 Minuten

  @IGClientHelp I have tried to send myself a password reset. but nothing came through. My account has now been locked and I cannot get through on the phone and haven't had any response over email from IG support.

• EllyDavis 🇬🇧 3.5% (@EllyDavis) berichtet vor 57 Minuten

  @IGClientHelp I managed to do it finally and got email confirmation but then you immediately froze my account and I'm currently gathering cobwebs waiting for your phone support to answer the phone. The recorded message keeps suggesting I get help from the community hub.