IG funktioniert nicht? Aktueller Status und Probleme

Probleme in den letzten 24 Stunden

Die folgende Grafik zeigt die Anzahl der Meldungen, die wir in den letzten 24 Stunden über IG nach Tageszeit erhalten haben. Ein Ausfall wird festgestellt, wenn die Anzahl der Berichte höher ist als die Baseline, dargestellt durch die rote Linie.

Meist gemeldete Probleme

Im Folgenden sind die neuesten Probleme aufgeführt, die von IG-Benutzern über unsere Website gemeldet wurden.

• Handelsplattform (50%)
• Website (25%)
• Login (25%)

Live-Karte der Ausfälle

Die kürzlichst gemeldeten Probleme und Ausfälle entstanden von

City	Problem Type	Report Time
Berlin	Login	vor 2 Tagen
Southwark	Login	vor 3 Tagen
Radstock	Website	vor 20 Tagen
Kendal	Handelsplattform	vor 1 Monat
Leer	Handelsplattform	vor 1 Monat
Portsmouth	Handelsplattform	vor 2 Monaten

Vollständige Ausfallkarte

Community-Diskussion

Tipps? Frustrationen? Teile es hier. Nützliche Kommentare enthalten eine Beschreibung des Problems, der Stadt und der Postleitzahl.

Hüten Sie sich vor „Support-Nummern“ oder „Wiederherstellungs“-Konten, die unten möglicherweise veröffentlicht werden. Stellen Sie sicher, dass Sie diese Kommentare melden und ablehnen. Vermeiden Sie die Veröffentlichung Ihrer persönlichen Daten.

IG Problemmeldungen

Letzte Ausfälle und Probleme die in sozialen Medien gemeldet wurden:

• 
  TM (@SterlingHappyTM) berichtet vor 32 Sekunden

  @IGClientHelp Frustrated. No one on team can explain the error on my statement. Spent about 45 mins and still got nowhere. If this is not clarified, I will seriously consider not adding more investment in IG!!!

• 
  Jyaire Sax (@JyaireSax) berichtet vor 2 Minuten

  @IGcom Can Someone please help me. I've been trying to activate my account for days now.

• 
  jaxx7048 (@jaxx7048) berichtet vor 3 Minuten

  @IGClientHelp funny that no one picked up the phone when I dialled in as an existing customer but i was attended to when I dialled in as a new customer. Great service!

• 
  Peter Sedge (@PeterSedge) berichtet vor 8 Minuten

  G Client Help @IGClientHelp your platform has just gone down

• 
  Naina Bhaskar (@NainaBhaskar2) berichtet vor 11 Minuten

  @IGcom Why is your app not working? Can’t even log on the web browser either since 8pm today. Can’t get through on the phone either. @IGcom #igcom

• 
  M@H (@modges_m) berichtet vor 12 Minuten

  @IGClientHelp Tried to call people on help line. Waited 45 mins. No one picked up. Spoke to someone on your IB chat. Who couldn't help. I asked them to arrange for someone to call me. Said no one could help and just email generic email address. How can i speak to a real person at your company?

• 
  Benedict Gong (@Eggy_benny) berichtet vor 13 Minuten

  @IGClientHelp 30 minutes on hold for Customer Services - is anybody manning the phones today?

• 
  lee (@powertrader74) berichtet vor 16 Minuten

  @IGClientHelp help please i cannot log into my spread bet account?

• 
  jaxx7048 (@jaxx7048) berichtet vor 16 Minuten

  @IGClientHelp Strangely though when I called as a new customer... someone picked up instantly but didn’t / couldn’t / weren’t willing to resolve my trade instruction.

• 
  Julian Bell (@belljul) berichtet vor 19 Minuten

  @igclienthelp when will your platform be back up? It's down in Android app, edge and chrome!!

• 
  Aston Girl (@reb40) berichtet vor 23 Minuten

  @IGClientHelp any problems we need to be aware of logging in? US markets are open but I keep getting ‘Login Failure’ on the IG app.... #disappointing

• 
  M@H (@modges_m) berichtet vor 27 Minuten

  @IGClientHelp No one answering phone. Chat been loading someone to help for 20 mins. 2 phone numbers will not connect. My account has an unexpected error. How can i speak to someone pls?

• 
  Dorin Symon (@DorinSymon) berichtet vor 27 Minuten

  @IGClientHelp multiple emails, phone calls, webchat since December, over 10 hrs of effort to find a solution...and yet no help, not even a response from IG to activate my account. About to leave!

• 
  Habib El Amiri™ (@LongTradeBrain) berichtet vor 32 Minuten

  @IGClientHelp It was all resolved after a little while. Although I think it would have been nice to email your customers as it happened. In the same way that you email for news so that we know it is a general issue you are working on. Just a thought.

• 
  jaxx7048 (@jaxx7048) berichtet vor 44 Minuten

  @IGClientHelp does anyone work at IG these days? I have been ringing for 10 mins and no one is picking up... your customer service is ****

• 
  george (@gezed) berichtet vor 44 Minuten

  @IGClientHelp unable to login into app or website, are there known issues atm?

• 
  Jyaire Sax (@JyaireSax) berichtet vor 45 Minuten

  @IGClientHelp Can someone please help. I've been trying to activate my account for days now.

• 
  eaglefineart (@gallery100000) berichtet vor 45 Minuten

  @IGClientHelp Why the all-white display on the trading platform? Is this a glitch? All the menu bars and tabs are now white. It's rubbish. Again why?

• 
  jonnywillamson (@jonnywillamson) berichtet vor 45 Minuten

  @IGClientHelp platform down

• 
  Hodgo (@Hodgjo) berichtet vor 46 Minuten

  @IGClientHelp any way I can deal with you at the moment. Phone, login all down. Please advise/DM me.

• 
  Nyle Levi (@nylelevi) berichtet vor 47 Minuten

  @IGcom I'm still not able to get into my account since last night due to your platforms log in issues!

• 
  Siddharth Wandrekar (@siddswand) berichtet vor 49 Minuten

  @IGcom Cannot login in the account .

• 
  Tody (@Tody95641607) berichtet vor 51 Minuten

  @IGClientHelp why is ur platform down now9?

• 
  MartinRoberts (@M4Roberts) berichtet vor 52 Minuten

  @IGcom why can’t I access my account? Unexpected error!! Losing money??

• 
  Qamar Hussain (@qamar_hussain1) berichtet vor 52 Minuten

  @IGClientHelp Why has it taken IG this amount of time to engage with a serious issue? And whilst all of this is taking place, it's perfectly fine for IG to expect a day trader to remain totally stagnant whilst you think of a lame excuse?

• 
  FabFlamingoTuitionCo (@fab_flamingoo) berichtet vor 54 Minuten

  @IGClientHelp My account has logged me out and now fails to recognise me as an account holder... help...please!

• 
  MadAtMarkets (@Mad_At_Markets) berichtet vor 55 Minuten

  @modges_m @IGClientHelp It's not specific to you. Global error

• 
  Leslie Annan-Forson (@laf2) berichtet vor 57 Minuten

  @IGClientHelp your systems are down? Cannot log in. Your phone lines also down? Keeps disconnecting when trying to call.

• 
  TV Polls (@TVP0LLS) berichtet vor 58 Minuten

  @IGClientHelp im having terrible trouble dealing with or connecting with your customer care re an NB point about my account ... 45 mins on hold? Please help

• 
  Tyrone White (@tpw100) berichtet vor 58 Minuten

  @IGClientHelp It appears to be back to normal service, thanks.