Funktioniert IG nicht?

IG ist der weltweit größte Forex Broker und CFD Dealer. Das Unternehmen bietet weltweiten Zugang zu einer umfassenden Produktlinie, die Forex, Aktienindizes, einzelne Aktien, Aktiensektoren, Rohstoffe, Kryptowährungen, Anleihen und Zinssätze auf einer Vielzahl von professionellen webbasierten und mobilen Handelsplattformen umfasst.

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Vollständige Ausfallkarte

Probleme in den letzten 24 Stunden

Die folgende Grafik zeigt die Anzahl der Meldungen, die wir in den letzten 24 Stunden über IG nach Tageszeit erhalten haben. Ein Ausfall wird festgestellt, wenn die Anzahl der Berichte höher ist als die Baseline, dargestellt durch die rote Linie.

In Moment haben wir bei IG keine Probleme entdeckt. Haben Sie Probleme oder einen Ausfall? hinterlasse eine Nachricht in den Kommentaren.

Meist gemeldete Probleme

Im Folgenden sind die neuesten Probleme aufgeführt, die von IG-Benutzern über unsere Website gemeldet wurden.

1. 

   Handelsplattform (50%)

2. 

   Login (30%)

3. 

   Website (20%)

Live-Karte der Ausfälle

Die kürzlichst gemeldeten Probleme und Ausfälle entstanden von

City	Problem Type	Report Time
Tuen Mun	Login	vor 3 Tagen
Harrow	Login	vor 22 Tagen
Ashton-under-Lyne	Handelsplattform	vor einem Monat
Treviso	Website	vor einem Monat
Munich	Handelsplattform	vor 2 Monaten
Leer	Login	vor 2 Monaten

Vollständige Ausfallkarte

Community-Diskussion

Tipps? Frustrationen? Teile es hier. Nützliche Kommentare enthalten eine Beschreibung des Problems, der Stadt und der Postleitzahl.

Hüten Sie sich vor „Support-Nummern“ oder „Wiederherstellungs“-Konten, die unten möglicherweise veröffentlicht werden. Stellen Sie sicher, dass Sie diese Kommentare melden und ablehnen. Vermeiden Sie die Veröffentlichung Ihrer persönlichen Daten.

IG Problemmeldungen

Letzte Ausfälle und Probleme die in sozialen Medien gemeldet wurden:

• JAN (@frinton63) berichtet vor 27 Sekunden

  @IGcom Terrible service from a terrible company , I’m moving

• Nedsir (@Nedsir1) berichtet vor 2 Minuten

  @IGClientHelp Could use web access, live chat timed-out, phone line would not connect, app would not connect. What kind of a half arsed service is this?

• 💰 𝑺𝒑𝒐𝒏𝒈𝒆 💰 (@TheMoneySponge) berichtet vor 2 Minuten

  @TheDumbBunny1 @IGClientHelp yep you need to limit new accounts until you can scale the app to cope, existing users not getting the service they are paying for and puts us at risk PS: Do send this on to the people that need to read it please

• Jarkko Havas (@jarkko120) berichtet vor 6 Minuten

  @IGClientHelp Please inform your clients what is the reason for these continued issues this week, and how you plan to avoid these going forward. The uncertainty around this happening again is an incentive to find other trading platforms.

• Generation X (@schismmonger) berichtet vor 6 Minuten

  @IGcom Stop making excuses and beef up you servers and customer service so that they can cope with demand. I along with many others am thinking of leaving IG. You can't be down at the most volatile time. Only excuse is if the market is suspended.

• フアン (@segagamer) berichtet vor 8 Minuten

  @IGClientHelp Still cannot log in as of 18:00 and support staff are most unhelpful, essentially saying "try later". Terrible service! Do they know that "later" can cost us a lot of money?

• Nedsir (@Nedsir1) berichtet vor 10 Minuten

  @IGClientHelp Do IG ever respond to these threads? very poor service

• Steeve S (@steeve_inv) berichtet vor 10 Minuten

  @EzIntenso @IGClientHelp Same here... even if I manage to log-in it crashes... it's ridiculous, been with IG since 2015 with no major issues but this does it. Have emailed them asking for compensation and am looking to change broker.

• Origami lover (@mojn89) berichtet vor 13 Minuten

  @IGcom Poor service

• Kasedale (@kasedale) berichtet vor 15 Minuten

  @IGClientHelp @IGSquawk service noticably deteriorating...

• Euan.fi (@euancharles) berichtet vor 17 Minuten

  @IGClientHelp I am logged in but the mobile platform displays "service connection failure" and desktop will not accept position edits... How many people will lose money (again) because your infrastructure is not fit for purpose...

• PureRogue369 (@PureRogue369) berichtet vor 17 Minuten

  @IGClientHelp An English language EU call line number for existing clients please. Below not working Existing clients: +35 318 009 95364

• HR1234 (@Am1n0_LDN) berichtet vor 21 Minuten

  @IGClientHelp you still down?

• Equity Investments (@EquityInvestme2) berichtet vor 24 Minuten

  @Rseabiscuit @IGClientHelp @TheFCA Maybe. IT issues also down to volatility with dealing with large volume orders and being able to settle the orders - money flow. So easier for them to 'turn off the system' and let them catchup back office.

• Johan (@JohanDXB) berichtet vor 25 Minuten

  It took 2 whole hours to my broker @IGcom to open trading today ! Market has been open for 2 hours but I wasn't able to trade... really poor service.

• フアン (@segagamer) berichtet vor 30 Minuten

  @IGClientHelp So when are you upgrading your server infrastructure?

• titan1234M (@Titan1234M) berichtet vor 33 Minuten

  @IGClientHelp @IGSquawk IT IS A RECURRENT PROBLEM AS SOON AS USA OPENS. YOU NEED TO INVEST IN A BETTER SERVER/BANDWIDTH ETC. CAPS WERE NOT INTENDED.

• Openskies (@Openskies13) berichtet vor 33 Minuten

  @observer1100 @dirossiale @IGcom Strange that .. the UK and Australia system... same issues/ same time ...m

• Ale (@dirossiale) berichtet vor 33 Minuten

  @IGcom YOU'VE BEEN REPORTED TO THE FCA - PREPARE YOURSELF TO COMPENSATE YOUR CUSTOMER FOR YOUR CONSTANT SYSTEM FAILURES - YOU'RE A FRAUD- SCAMMERS

• Jason Nicholls (@jas251068) berichtet vor 36 Minuten

  @IGClientHelp Truly shocking service, no explanation offered , I’m moving away from these cowboys

• Snakes Alive (@snakesalive74) berichtet vor 39 Minuten

  @IGClientHelp @IGSquawk "Some users", "intermittent"... hmmm....

• shabak (@shabakNuke) berichtet vor 39 Minuten

  @Openskies13 @IGcom Contact FCA - tell them about situation and fill complain (someone here already gave this advice). On dip I could buy shares for 100k as i like the stock - because of them I could not. Lots of money lost 🤓 And hold it :D #GME #TheFCA

• Ale (@dirossiale) berichtet vor 39 Minuten

  @AngeloR30700761 @IGcom @aussieg7 I'm holding large spread bets positions. Once, I close these, I will close my account. They've been bad more times than not. I'm going to spend the weekend gathering all the evidence of the issues I had with them since the summer of 2020. The Fca needs to act. Too many complaints

• Hussaimo (@hussaimo) berichtet vor 44 Minuten

  @IGcom Its still not working, absolute joke

• Gary Treen (@treenie64) berichtet vor 52 Minuten

  @IGClientHelp @IGSquawk Awful service these days. Need to get your act together. Also dont say to telephone as no one ever answers!

• Claudiu Hoban (@ClaudioHoban) berichtet vor 53 Minuten

  @IGClientHelp Coincidently when my account was 6000 higher than when you resumed trading. Absolute thieves. Every need to leave a review with this service.

• David Peterson (@DavidPe37451789) berichtet vor 53 Minuten

  @IGClientHelp Terrible service recently. 2nd time in 2 days and happening more and more often. No one answering the phones and a live chat that no one responds to. What goodwill gesture will you offer to stop me going elsewhere because I'm out of pocket over the last 2 days?

• Angello B (@AngeloR30700761) berichtet vor 57 Minuten

  @dirossiale @IGcom @aussieg7 Remove your cash from IG use other brokers...tried to blame my home network today when their platforms are down. Any excuses not to compensate.

• Khalid Razouki (@krazouki) berichtet vor 57 Minuten

  @maneco1964 @IGcom It’s an absolute disgrace. Do you think refunds / reimbursements will happen? I will 100% leave as a customer if they don’t.

• Steeve S (@steeve_inv) berichtet vor 58 Minuten

  @IGClientHelp @IGcom It's ridiculous, they spent 1 Billion to buy US TastyTrade this month, make tons of money from 75% of retail loosing money and STILL can't handle current traffic or fix 3-day issue...