IG Status: Handelsprobleme und Störungsmeldungen

Probleme in den letzten 24 Stunden

Die folgende Grafik zeigt die Anzahl der Meldungen, die wir in den letzten 24 Stunden über IG nach Tageszeit erhalten haben. Ein Ausfall wird festgestellt, wenn die Anzahl der Berichte höher ist als die Baseline, dargestellt durch die rote Linie.

Meist gemeldete Probleme

Im Folgenden sind die neuesten Probleme aufgeführt, die von IG-Benutzern über unsere Website gemeldet wurden.

• Handelsplattform (44%)
• Login (33%)
• Website (22%)

Live-Karte der Ausfälle

Die kürzlichst gemeldeten Probleme und Ausfälle entstanden von

City	Problem Type	Report Time
Bouzigues	Website	vor 10 Tagen
Badajoz	Handelsplattform	vor 13 Tagen
Ciempozuelos	Handelsplattform	vor 15 Tagen
Hackney	Handelsplattform	vor 15 Tagen
London	Login	vor 27 Tagen
Berlin	Login	vor 2 Monaten

Vollständige Ausfallkarte

Community-Diskussion

Tipps? Frustrationen? Teile es hier. Nützliche Kommentare enthalten eine Beschreibung des Problems, der Stadt und der Postleitzahl.

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IG Problemmeldungen

Letzte Ausfälle und Probleme die in sozialen Medien gemeldet wurden:

• 
  bobfromthebell (@bobfromthebell) berichtet vor 4 Sekunden

  @PAFCRyan @englandcricket @IGcom A few hours lost to bad weather…all that did was prolong India’s misery and allow me to grab a couple of beers and a sandwich to enjoy whilst revelling in victory. Test cricket is about the away side adapting to conditions they’re not used to. India will need to overcome

• 
  John Dow (@jeffalan2112) berichtet vor 4 Minuten

  @IGClientHelp Your QR code to verify debit cards is not working. The page that loads just spins and spins. Your IT should look into that.

• 
  ShareSpeccy (@ShareSpeculator) berichtet vor 10 Minuten

  @baz_trading @IGClientHelp Are you getting the same error?

• 
  NNNuman (@numann14) berichtet vor 11 Minuten

  @IGClientHelp there's an error showing up everytime i try to open or close an position saying 'your account is restricted from opening new positions'. Need urgent help please.

• 
  Noah Silverman, PhD (@noah_phd) berichtet vor 11 Minuten

  @igcom @IGClientHelp @IGLabs Does anybody actually look at your whatsapp, intercom, or x messages? Getting any kind of support from your team is nearly impossible.

• 
  Topinfo (@TopTradersADVFN) berichtet vor 13 Minuten

  @ValliAkber @ii_couk @IGcom Yes it’s going live next few days. Will put the link on here and The Telegram group and reply to emails if I get from that. The App/platform I’m using is not Telegram itself and another App/Platform and the only reason I created that group is to provide information about the new subscription service as Twitter kept blocking some of my posts on here. Thx 🙏 Tops

• 
  Tom Norman (@plaste) berichtet vor 14 Minuten

  @wealthelf @HLInvest @IGcom I'm trying out Trading212 for an ISA and not having any issues so far. Had it for about 6 months. (Though was an expensive spread for a smallcap.)

• 
  Mercedes Alfon (@Mers98) berichtet vor 17 Minuten

  @schnitzeldaboss @maisielatto @IGcom This Uniswap exploit is a major issue that needs to be addressed. Why isn't an[yone talking about it? Check out my TL - I retweeted it(_

• 
  smudgedan (@Smudgedann) berichtet vor 18 Minuten

  @adstrader @IGcom Reckon that’s a clerical error. Would be surprised if it isn’t all of them once they realise

• 
  T Baba (@Boltlightning77) berichtet vor 22 Minuten

  @IGClientHelp Hello, are your mobile platforms having login issues? I can't seem to login

• 
  DV8OR (@dv8or1) berichtet vor 26 Minuten

  @IGcom what has happened to your customer service?? I have been trying to connect with someone via WhatsApp, phone and email and haven’t got a response…!!! This is becoming unacceptable and is enough to make me reconsider my account.

• 
  ForGodsGlory (@MojoSnowman) berichtet vor 27 Minuten

  @IGcom BEWARE! Klarna allows fraud and you'll still have to pay!!! They say you're protected but their "fraud dept" is a fraud. They find every excuse NOT to help you and just keep taking your monthly payment, even when you didnt recieve the item because of criminals that use Klarna on fraudulent websites (allowed by Klarna). Is fraud commonly accepted by Klarna without any consumer protection? Klarna has a history of this. Just check out all the Facebook comments on their Page. It seems there are no safeguards for being defrauded and still having to pay Klarna, even though plenty of proof of fraud is given as evidence to Klarna's "fraud" dept. Klarna's customer service staff is incapable of handling fraud to the frustration and dismay of customers. Are fraudulent companies treated better than customers at Klarna? In July I ordered a product online that never arrived. I used Klarna to pay thinking it would be convenient. It turns out the website was a fake, but was able to ACCEPT PAYMENT USING KLARNA. I gave their CS rep all the incriminating proof of my claim but after 24 hours was told in an email that my claim was invalid. This is a very valid claim with more than enough proof for a 10 year old child to understand, yet Klarna's fraud dept obviously didn't take the time to actually "investigate" my claim. Since then I've spoken to several of Klarna's agents only to be told to wait for the "Fraud Dept" to contact me. Today another payment has been charged. They won't stop payments. The CS rep today said he can't stop the payments. I hope you can see how frustrating this is. I am now paying Klarna for a product that I never recieved, but the criminals who defrauded me GOT PAID BY KLARNA. - How many other Klarna customers are being treated this way? - How many fraudulent companies do business with, and get paid by Klarna? Just check the comments on their FB page. Klarna's customer service reps and fraud department are obviously unreliable and will NOT protect consumers. They act as if they dont care about theft and fraud as long as they get their money. Is this the sentiment of the entire company all the way to the top? Sebastian Siemiatowski and Michael Moritz? It seems they care only about the money they put in their own pockets even when criminals use their services and steal the money from consumers. This is Bad and Evil business!

• 
  Aaron ***** (@AaronCocks86016) berichtet vor 27 Minuten

  @ChazWood5 @englandcricket @IGcom Worst bowling attack for sure, it’s horrible

• 
  Victor Cortino (@CortinoVictor) berichtet vor 28 Minuten

  @englandcricket @IGcom Worst English side to ever tour Australia, by miles and miles and miles. Weak. Pea hearted. Pathetic

• 
  Trader nomad (@trader_nomad) berichtet vor 28 Minuten

  Do not try to open the account with @IGcom it is a nightmare. I sent my personal documents, two different bank account statement from two banks for address verification yet they claim for six weeks it is not enough defying their own rules!!! Further more telephone number they claim they can not reach although I am talking with their support on WhatsApp from that number! Completely ridicolous

• 
  gin&pinklemonade (@Woodywudpeck) berichtet vor 30 Minuten

  @Jack_Donaghy1 @IGcom I've put in a complaint let's see what happens lols

• 
  QuantumX (@QuantumStateX) berichtet vor 33 Minuten

  @IGcom Customer Service Down

• 
  Amynah (@Amynah_Aziz) berichtet vor 35 Minuten

  @IGcom Client Services help desk referred the matter to backend team to investigate & resolve, still awaiting. I may be a very small fish but am a potential customer; very disappointed with your service.

• 
  Casino Capital (@CasinoCapital) berichtet vor 38 Minuten

  @chippycapital I actually like IG generally, am probably one of their longest-standing customers (last century!), but damn @IGClientHelp they'll just ignore you when you try and suggest tiny UX changes that would improve their systems. Am on verge of shutting all my accounts except spreadbet

• 
  Dino - GTFC (@DinoGTFC) berichtet vor 44 Minuten

  @andygill76 @englandcricket @IGcom If he can neck a pint down quicker then Duckett he might get in

• 
  fundamentally its a bargain (@its_fundamental) berichtet vor 45 Minuten

  Any answer on the above. I have no interest in @UpholdInc and their offering so how do I stop having to look at you trying to shove it down your customers throats @IGClientHelp @IGcom - it is extremely annoying and should not be mandatory for a client to see every login.

• 
  𝐂𝐚𝐫𝐩𝐞𝐝𝐢𝐞𝐦 (@the_carpdiem1) berichtet vor 46 Minuten

  @englandcricket @IGcom No problem brooky

• 
  Rosen (@AZMIH_Rosen) berichtet vor 47 Minuten

  @englandcricket @IGcom Absolutely school boy error from #HarryBrook

• 
  IG (@IGcom) berichtet vor 47 Minuten

  @Heetan001 We're really sorry to hear about your experience. That’s certainly not what we strive for. If you're still waiting for a resolution, please send your account number and a brief summary of the issue to @IGClientHelp via DM so we can investigate and assist you further.

• 
  𝐂𝐚𝐫𝐩𝐞𝐝𝐢𝐞𝐦 (@the_carpdiem1) berichtet vor 48 Minuten

  @englandcricket @IGcom It's okkk.. no problem

• 
  richard bayliss (@rbaylis256) berichtet vor 49 Minuten

  @IGClientHelp Help please my account is locked out and even though i asked for reset email (upto 8 hours or so agao now) ive recieved nothing at all

• 
  fundamentally its a bargain (@its_fundamental) berichtet vor 51 Minuten

  @IGClientHelp Known issue with platform? @IGcom Funds / Cash balances are wrong on both browser and phone app.

• 
  Mr•K (@Mr_K2015) berichtet vor 55 Minuten

  @IGcom Can’t login to my account?

• 
  Ahmed Mohamed (@sayed_sikaa3) berichtet vor 57 Minuten

  @numann14 @IGClientHelp Try reaching out to Grahamtech14 on Instagram regarding any issues with your account they got mine fixed earlier today.

• 
  Mark Newton (@Mark_Newton1) berichtet vor 60 Minuten

  @djp4976 @IGcom There customer service is zero, call centre staff giving out wrong information. Philippines and Eastern Europe call centres useless. Their IT infrastructure is 3rd world & needs upgrading, but they spend 000's millions on new acquisitions to the detriment of the platform.