IG funktioniert nicht? Aktueller Status und Probleme

Probleme in den letzten 24 Stunden

Die folgende Grafik zeigt die Anzahl der Meldungen, die wir in den letzten 24 Stunden über IG nach Tageszeit erhalten haben. Ein Ausfall wird festgestellt, wenn die Anzahl der Berichte höher ist als die Baseline, dargestellt durch die rote Linie.

Meist gemeldete Probleme

Im Folgenden sind die neuesten Probleme aufgeführt, die von IG-Benutzern über unsere Website gemeldet wurden.

• Handelsplattform (50%)
• Website (25%)
• Login (25%)

Live-Karte der Ausfälle

Die kürzlichst gemeldeten Probleme und Ausfälle entstanden von

City	Problem Type	Report Time
Berlin	Login	vor 6 Tagen
Southwark	Login	vor 6 Tagen
Radstock	Website	vor 23 Tagen
Kendal	Handelsplattform	vor 1 Monat
Leer	Handelsplattform	vor 2 Monaten
Portsmouth	Handelsplattform	vor 2 Monaten

Vollständige Ausfallkarte

Community-Diskussion

Tipps? Frustrationen? Teile es hier. Nützliche Kommentare enthalten eine Beschreibung des Problems, der Stadt und der Postleitzahl.

Hüten Sie sich vor „Support-Nummern“ oder „Wiederherstellungs“-Konten, die unten möglicherweise veröffentlicht werden. Stellen Sie sicher, dass Sie diese Kommentare melden und ablehnen. Vermeiden Sie die Veröffentlichung Ihrer persönlichen Daten.

IG Problemmeldungen

Letzte Ausfälle und Probleme die in sozialen Medien gemeldet wurden:

• 
  Eric of the Red (@Cantonarghhh) berichtet vor 1 Sekunde

  @OakfieldDWitt @IGClientHelp @IGcom Hi there, just stumbled across this, was it resolved / explained in the end? Having a similar issue...

• 
  SI (@sonemeow4422) berichtet vor 6 Minuten

  @IGClientHelp hey! do you provide customer support via whatsapp?

• 
  The Inhibited (@TheInhibited) berichtet vor 8 Minuten

  @IGClientHelp @IGcom I’m having some real problems getting in contact. I’ve tried livechat, email and now on the phone? Is anyone actually there?

• 
  James Tuck (@jtsays) berichtet vor 9 Minuten

  @IGcom Why am I unable to withdraw from my ISA via the mobile app - it keeps saying contact help desk? I then called and 20 min later I get cut off. Very unimpressed with this service. Please advise ASAP.

• 
  Samuel (@samuelpresti1) berichtet vor 9 Minuten

  @IGClientHelp Problem regarding cancel limit and stop loss I mencioned 2 min. ago, has been solved

• 
  Sam Gush (@SamuelGushW) berichtet vor 10 Minuten

  @IGClientHelp Hey, thanks for the response. Already got in touch with support. Turns out I have to also submit my Passport or Upgraded Digital DL so will be doing so in the next two weeks as I await processing. Thanks

• 
  💰 𝑺𝒑𝒐𝒏𝒈𝒆 💰 (@TheMoneySponge) berichtet vor 12 Minuten

  @IGClientHelp can you remove these tweets from the IG news tweets feed in the UI please - not really interested in other users IG issues ! Thanks

• 
  Nazia Rizwan SLT (@NaziaRizwanSLT) berichtet vor 12 Minuten

  @IGClientHelp Following on from my last message, without any response from you, my MT4 account became accessible to trade on again, but I lost out on my open positions. Disgusting. You have no customer service! I will raise this further

• 
  Samuel (@samuelpresti1) berichtet vor 13 Minuten

  @IGClientHelp HI. I have an open position in Wall Street Cash with a limit and stop loss, which I would like to cancel but the system is not allowing me to do so. I don't understand why. Can you help me?

• 
  Adnan Van Dal (@AdnanVanDal1) berichtet vor 14 Minuten

  @IGClientHelp Hi, so we're into earnings' season, us banks kicking off this week, have twice raised with support that company earnings' calendar is not populated on platform. Any ETA on a fix? Thanks (great platform btw been using pbbly for abt a decade!).

• 
  Joshua Mahony (@JMahony_IG) berichtet vor 16 Minuten

  @ColinGregan @IGcom Hey Colin. Sorry theres not much I can do to help on this, but maybe @IGClientHelp could look into this for you.

• 
  Sam Gush (@SamuelGushW) berichtet vor 16 Minuten

  @IGClientHelp Hey, thanks for the response. Already got in touch with support. Turns out I have to also submit my Passport or an updated DL (I use an older version) so will be doing so in the next two weeks as I await processing. Thanks

• 
  Jaime Chan (@chanjj811) berichtet vor 17 Minuten

  @IGClientHelp i have tried to call the help center and sent email for a few times! And no responding at all! Terrible service!

• 
  fabios (@fabios23639271) berichtet vor 18 Minuten

  @IGClientHelp @IGhelpdesk_nl ACCOUNT FELIPE MARINELLI NEED A TOP UP PLEASE CALL YOUR CLIENT AND MAKE IT HAPPEN THERE IS NO SUPPORT 24 HOURS AT @IGClientHelp

• 
  bremze (@bremze2) berichtet vor 18 Minuten

  @IGClientHelp Hi! I have been waiting for 3days to get my account approved and I'm still waiting. Is there something wrong? Also I can't get into ProRealTime platform although I have it enabled in my settings. Why is that I can't open it? Please help.

• 
  Share Investor (@Share_investor) berichtet vor 19 Minuten

  For a company the size of @IGClientHelp there customer service takes so long it’s annoying!!

• 
  Paul Fennemore (@PaulFennemore) berichtet vor 20 Minuten

  @IGClientHelp Please please please fix the log in on my account

• 
  Samuel (@samuelpresti1) berichtet vor 21 Minuten

  @IGClientHelp Hi. I have an open position in Wall Street Cash with a limit and stop loss, which I would like to cancel but the system is not allowing me to do so. I don't understand why. Can you help me?

• 
  Brian Byrne (@BrianBy24507538) berichtet vor 22 Minuten

  @IGClientHelp hi there. I applied to open an account a week ago. Have been told all my docs are checked etc but account still not active. User name is bbybby1. Any help appreciated.

• 
  Bulls&BearsPLC (@BBearsplc) berichtet vor 24 Minuten

  @IGcom Amazing, sent a message to the 24 hour Client help line on Friday afternoon . Still no reply. Not much point in a 24 hour help line really.

• 
  James Tuck (@jtsays) berichtet vor 28 Minuten

  @IGClientHelp Why am I unable to withdraw to my bank from my IG ISA? It says to contact the help desk but nobody answers the phone at your help desk?

• 
  Day Trader (@GotlandTrading) berichtet vor 28 Minuten

  @IGcom Only 10 hours server stop... And no message to customers...

• 
  BlacStealth Music (@BLACSTEALTH) berichtet vor 31 Minuten

  @IGClientHelp hello my name is Mr. Walker , I’m running an EA. On your platform and I continue to get a zero divide message and not sure how to solve this problem. I’ve changed the settings numerous of times without success. What should I do to remedy this issue?

• 
  Mo (@tradermo_) berichtet vor 33 Minuten

  @IGClientHelp why has your customer service gone **** the past few months?

• 
  Lana (@Lanann95) berichtet vor 36 Minuten

  @IGClientHelp Anyways, thank you for your help. Service has been dreadful so far. The service team is very hard to reach. No response via inbox & the above very vague. I shall come directly to your office once the pandemic is over if I have further queries🙃

• 
  Simon Massey (@simonjmassey) berichtet vor 37 Minuten

  @IGcom I have unable to deposit funds from debit card, is there trouble with your systems. Been on hold for an hour and a half and unable to get resolved!

• 
  Salima Manji (@Salima_Manji) berichtet vor 38 Minuten

  @IGcom please could you reply to my email as I can’t login to my account 🙏

• 
  Jay (@JayBXIII) berichtet vor 44 Minuten

  @IGClientHelp I am trying to close positions in my account. I have an EA running that has held positions for over 3 days and tht is not correct. When I try to execute it I get an error "Trade is disabled" on every thing I do.

• 
  Rob Wombwell (@baldybobby) berichtet vor 48 Minuten

  @davidchumphrey6 @IGClientHelp IG are a total disgrace at customer service level. Getting through can be an absolute nightmare!!

• 
  Nazia Rizwan SLT (@NaziaRizwanSLT) berichtet vor 58 Minuten

  @IGClientHelp Hi, I am unable to use my IG MT4 CFD account, I can login but my open positions are static and I simply can't trade or amend positions. Have been on hold for more than an hour and no reply to email so far, this is urgent