IG Status: Handelsprobleme und Störungsmeldungen

Probleme in den letzten 24 Stunden

Die folgende Grafik zeigt die Anzahl der Meldungen, die wir in den letzten 24 Stunden über IG nach Tageszeit erhalten haben. Ein Ausfall wird festgestellt, wenn die Anzahl der Berichte höher ist als die Baseline, dargestellt durch die rote Linie.

Meist gemeldete Probleme

Im Folgenden sind die neuesten Probleme aufgeführt, die von IG-Benutzern über unsere Website gemeldet wurden.

• Handelsplattform (44%)
• Login (33%)
• Website (22%)

Live-Karte der Ausfälle

Die kürzlichst gemeldeten Probleme und Ausfälle entstanden von

City	Problem Type	Report Time
London	Login	vor 4 Tagen
Berlin	Login	vor 1 Monat
Southwark	Login	vor 1 Monat
Radstock	Website	vor 2 Monaten
Kendal	Handelsplattform	vor 2 Monaten
Leer	Handelsplattform	vor 2 Monaten

Vollständige Ausfallkarte

Community-Diskussion

Tipps? Frustrationen? Teile es hier. Nützliche Kommentare enthalten eine Beschreibung des Problems, der Stadt und der Postleitzahl.

Hüten Sie sich vor „Support-Nummern“ oder „Wiederherstellungs“-Konten, die unten möglicherweise veröffentlicht werden. Stellen Sie sicher, dass Sie diese Kommentare melden und ablehnen. Vermeiden Sie die Veröffentlichung Ihrer persönlichen Daten.

IG Problemmeldungen

Letzte Ausfälle und Probleme die in sozialen Medien gemeldet wurden:

• 
  Mark Newton (@Mark_Newton1) berichtet vor 2 Minuten

  @djp4976 @IGcom There customer service is zero, call centre staff giving out wrong information. Philippines and Eastern Europe call centres useless. Their IT infrastructure is 3rd world & needs upgrading, but they spend 000's millions on new acquisitions to the detriment of the platform.

• 
  Jebiga 🇪🇺🏴󠁧󠁢󠁷󠁬󠁳󠁿 🇦🇩🇨🇾🇭🇷🇨🇮 (@Nickpurn300) berichtet vor 4 Minuten

  @IGcom morning. You have blocked my account, your help desk can give me no reason for this. I have tried 3 times to withdraw my balance to no effect, your help desk say there is no record of withdrawal application even though I have email conformation. Is there an issue?

• 
  fundamentally its a bargain (@its_fundamental) berichtet vor 7 Minuten

  @IGClientHelp Known issue with platform? @IGcom Funds / Cash balances are wrong on both browser and phone app.

• 
  Heetan J (@Heetan001) berichtet vor 8 Minuten

  I would just like to thank @IGcom for the worst customer service I’ve ever experienced. You really don’t care about your customers, just your profits.

• 
  Amynah (@Amynah_Aziz) berichtet vor 10 Minuten

  @IGcom Client Services help desk referred the matter to backend team to investigate & resolve, still awaiting. I may be a very small fish but am a potential customer; very disappointed with your service.

• 
  Gurkin (@gurkin192) berichtet vor 14 Minuten

  @IGcom Portal not working..... WTF?!

• 
  Tom Norman (@plaste) berichtet vor 14 Minuten

  @wealthelf @HLInvest @IGcom I'm trying out Trading212 for an ISA and not having any issues so far. Had it for about 6 months. (Though was an expensive spread for a smallcap.)

• 
  Sengoku (@Sengoku21524499) berichtet vor 15 Minuten

  Anyone else experiencing problems with IG SB's. Live dealing on charts doesn't show anymore?? @IGcom

• 
  J-M (@JM1ZZX) berichtet vor 18 Minuten

  @IGcom Step up with customer support... I have tried to reach your support for several days now. With email and with whatsapp but have got zero replys. Trying to open account... Not a very good first impression, though, as there is no customer service at all.

• 
  Martha (@Martha_aka_eve) berichtet vor 18 Minuten

  @REDBOXINDIA @IGcom Already the gap down is closing bears are fked

• 
  Rich On Macro (@RichOnMacro) berichtet vor 19 Minuten

  @kev123703 @IGcom It’s not the borrow that’s the problem, 10 minutes after Harper requests him to get borrow, he says they are short 100m of stock! Even with borrow, then it would be highly unethical to slot 5 different banks in £20m each just before a -8% announcement! You’d get cut off from all!

• 
  Naser (@Naser45613500) berichtet vor 22 Minuten

  Hey @IGcom, how cool would it be to automate trades with @Capitalise_ai? Any way to support them? #Code_Free_Trading_Automation

• 
  Guy Edwards (@Nice_GuyEddie) berichtet vor 24 Minuten

  @ChazWood5 @englandcricket @IGcom Probably the worst prepared and managed

• 
  IG (@IGcom) berichtet vor 26 Minuten

  @Heetan001 We're really sorry to hear about your experience. That’s certainly not what we strive for. If you're still waiting for a resolution, please send your account number and a brief summary of the issue to @IGClientHelp via DM so we can investigate and assist you further.

• 
  rohitchad18 (@rohitchad18) berichtet vor 26 Minuten

  @IGcom , your online portal and app are not loading. Is there a server outage?

• 
  Tony S (@scotty648) berichtet vor 26 Minuten

  @ChazWood5 @englandcricket @IGcom Certainly the worst prepared

• 
  Guy de Jonquières (@guydej1) berichtet vor 28 Minuten

  @IGcom @ChrisB_IG Link is broken.

• 
  justaman (@justamantrading) berichtet vor 29 Minuten

  @topstocks2024 @IGcom Tried an actual buy and had the same issue this time. Only closing, no buying. Frustrating.

• 
  Casino Capital (@CasinoCapital) berichtet vor 32 Minuten

  @chippycapital I actually like IG generally, am probably one of their longest-standing customers (last century!), but damn @IGClientHelp they'll just ignore you when you try and suggest tiny UX changes that would improve their systems. Am on verge of shutting all my accounts except spreadbet

• 
  Matt (@MattySP500) berichtet vor 37 Minuten

  Anyone else having issues with the charts on IG index @IGcom @IGClientHelp

• 
  QuantumX (@QuantumStateX) berichtet vor 38 Minuten

  @IGcom Well, not that you'll be able to trade them because IG's customer support is always unavailable.

• 
  𝐂𝐚𝐫𝐩𝐞𝐝𝐢𝐞𝐦 (@the_carpdiem1) berichtet vor 40 Minuten

  @englandcricket @IGcom It's okkk.. no problem

• 
  Ahmed Mohamed (@sayed_sikaa3) berichtet vor 40 Minuten

  @numann14 @IGClientHelp Try reaching out to Grahamtech14 on Instagram regarding any issues with your account they got mine fixed earlier today.

• 
  Watermelõn 🍉 (@wa7ermelon) berichtet vor 40 Minuten

  @Mr_K2015 @BarnyardBull72 @IGcom nope unfortunately, I contacted support the other week to get them to add it but nothing since. Can buy on most other platforms.

• 
  RightOn (@RightOn10) berichtet vor 40 Minuten

  @englandcricket @IGcom High quality act . Class Act through and through

• 
  Malcolm Ace (@Mal_Ace) berichtet vor 44 Minuten

  @englandcricket @IGcom Tough on Potts. Shows the errors of selection on tour and past three years. No real alternatives. Too easy to stay in the team, as long as you have the ‘attributes’

• 
  Brooksy (@brooksyruns89) berichtet vor 45 Minuten

  @RhysBenjamin @englandcricket @IGcom He’s hardly a scapegoat? He’s awful

• 
  gin&pinklemonade (@Woodywudpeck) berichtet vor 46 Minuten

  @Jack_Donaghy1 @IGcom I did at 3.16pm after the supposed time of the change really bad form imo

• 
  jelt (@InfoJelt) berichtet vor 55 Minuten

  @IGcom no one answering phone or chat for 2 hours. Someone or a lot of people need to complain to the FCA about this scam company.

• 
  SimplyGreat (@MiaJenkinsonXXx) berichtet vor 56 Minuten

  @MWJS82 @englandcricket @IGcom They could have all the warmups they want and it wouldn't change the outcome as long as you have Key, McCullum and Stokes in background. I hope everyone is bracing themselves for the most embarrassing series loss we've ever had down under