Funktioniert IG nicht?

IG ist der weltweit größte Forex Broker und CFD Dealer. Das Unternehmen bietet weltweiten Zugang zu einer umfassenden Produktlinie, die Forex, Aktienindizes, einzelne Aktien, Aktiensektoren, Rohstoffe, Kryptowährungen, Anleihen und Zinssätze auf einer Vielzahl von professionellen webbasierten und mobilen Handelsplattformen umfasst.

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Vollständige Ausfallkarte

Probleme in den letzten 24 Stunden

Die folgende Grafik zeigt die Anzahl der Meldungen, die wir in den letzten 24 Stunden über IG nach Tageszeit erhalten haben. Ein Ausfall wird festgestellt, wenn die Anzahl der Berichte höher ist als die Baseline, dargestellt durch die rote Linie.

In Moment haben wir bei IG keine Probleme entdeckt. Haben Sie Probleme oder einen Ausfall? hinterlasse eine Nachricht in den Kommentaren.

Meist gemeldete Probleme

Im Folgenden sind die neuesten Probleme aufgeführt, die von IG-Benutzern über unsere Website gemeldet wurden.

1. 

   Handelsplattform (73%)

2. 

   Website (13%)

3. 

   Login (13%)

Live-Karte der Ausfälle

Die kürzlichst gemeldeten Probleme und Ausfälle entstanden von

City	Problem Type	Report Time
Basingstoke	Handelsplattform	vor 3 Tagen
Brandenburg an der Havel	Handelsplattform	vor 3 Tagen
Leer	Login	vor 21 Tagen
Leer	Handelsplattform	vor 27 Tagen
Hannover	Handelsplattform	vor einem Monat
Stade	Handelsplattform	vor einem Monat

Vollständige Ausfallkarte

Community-Diskussion

Tipps? Frustrationen? Teile es hier. Nützliche Kommentare enthalten eine Beschreibung des Problems, der Stadt und der Postleitzahl.

Hüten Sie sich vor „Support-Nummern“ oder „Wiederherstellungs“-Konten, die unten möglicherweise veröffentlicht werden. Stellen Sie sicher, dass Sie diese Kommentare melden und ablehnen. Vermeiden Sie die Veröffentlichung Ihrer persönlichen Daten.

IG Problemmeldungen

Letzte Ausfälle und Probleme die in sozialen Medien gemeldet wurden:

• Joe Foley (@JoeFoley84) berichtet vor 17 Sekunden

  @IGClientHelp have not been able to sign into my account for nearly a week now. Password successfully changed, yet issue still persists. Have called and left on-hold for 50 minutes only to be cut off when someone finally answered - what's going on guys?

• St Martin (@SaintMarTn) berichtet vor einer Minute

  @JMahony_IG @IGcom @JMahony_IG With the banking financial reports, is it advisable to still keep FTSE 350 Banks' trade? Is there a conviction to find grounds somewhere as support?

• Alejandro Pintado (@PintadoAle) berichtet vor 5 Minuten

  @IGClientHelp I have emailed already and I was told IT is aware and to wait for a fix. It seems the platform doesnt like GTC orders and I need to cancel them and put a new one in or the platform breaks.

• Harald Hadrada (@HaraldHadrada2) berichtet vor 9 Minuten

  @IGClientHelp Getting silly now my post arrived last Wednesday and transfer process not started. I was told yesterday nobody had been to the post room for days but would go now. Common this is not good service so far.

• Simon McDonnell (@Si_macc) berichtet vor 9 Minuten

  @IGcom still waiting for an email response from your transfers department regarding my ISA transfer. It it was a problem your end so expecting it to be sorted asap. Can't get hold of anyone in your transfers department, I was told to call 020 7633 5569, is this right?

• Larus (@MrLarus) berichtet vor 11 Minuten

  @IGClientHelp Thank you. The numbers on your app don't respond in anything like a reasonable time for placing a trade, but I was given a direct line by a fellow investor. Your service frankly is crap at the moment.

• Michael (@Michael99122071) berichtet vor 14 Minuten

  @IGcom Why can't I login to my account?

• John Thornton (@HakePirate) berichtet vor 15 Minuten

  @IGClientHelp trying to do a cash ISA transfer. Chat does not work properly, when I telephone no help is provided, just fobbed off. You received cash from other provider 30/3 but nobody will check what is going on. Have emailed a few times, but no progress.

• chris options (@chris32598) berichtet vor 16 Minuten

  @IGClientHelp @ELurie7 is IG trading platform still working. i cannot login

• Lorenzo Farro (@TraderZo) berichtet vor 18 Minuten

  @IGClientHelp Please note that this issue is for a US MT4 account.

• Nowt (@Nowt4Owt) berichtet vor 22 Minuten

  @IGClientHelp One of your advisors ended the call on me saying they'd be back in touch in 5 minutes, It's been 15. Time is money. How do I make a complaint?

• Gareth Williams (@williaga) berichtet vor 22 Minuten

  @IGcom Reset my login for the third time. Account still locked. Your last chance. Just tell me what to do or unlock the account. If not I'll just go to CMC. Life's too short

• Derrick Aning (@DerrickAning) berichtet vor 24 Minuten

  @IGClientHelp hello my name is Derrick Aning. The name on my IG account @prof_amazing suddenly changed from Derrick Aning to Francis Mark. And my dp also changed. How do I fix this please.

• Erica **** (@batcountrybets) berichtet vor 31 Minuten

  @IGClientHelp OK I have figured out what is happening the graphs don't show for my share dealing positions IF i have an order open on them. Please help.

• rui (@ruiiwang) berichtet vor 33 Minuten

  @IGClientHelp so hard to get in touch with customer service.. as a new customer I tried to call, email, online help for my transfer..no reply for over a week.. transfer was delayed by other firm so looking for a new one but so far IG is bit disappointing...

• David O'Neil (@David1IL) berichtet vor 36 Minuten

  @IGClientHelp - blank charts this morning after placing orders pre market opening. Charts stayed blank for first 30 minutes of trading. Trading completely blind! Tried logging in and out via browser, had no effect. I have seen others reporting similar issues. Screenshots sent.

• Dan Bennett (@DJBennett_djb) berichtet vor 38 Minuten

  @IGClientHelp hi I'm having a weird issue where I can't go back beyond before 2020 on my workplace charts. Can you advise

• Andy Penson (@Andy_Penson) berichtet vor 42 Minuten

  @IGClientHelp I have been trying to get hold of you guys to finalise a rights issue order but have been on hold for an hour. The live chat has been unanswered too. We are told to call but we can't if we're not answered.

• El Fern (Taking the P*ss) (@BucklerFern) berichtet vor 44 Minuten

  @cperkin99 @LondonSouthEast If you compare LSE's poor performance, with IG's direct anti-client behaviors, gives you something to look at. One doesn't server investors so well, the other acts directly contrary to the interests of investors (their clients). @IGClientHelp Could not deal with IG again, ever.

• joeboss01 (@JosephEno19) berichtet vor 44 Minuten

  @IGcom Up initially. Potentially up to $600 but when the hype dies down should come back down to earth (100$-$200). When the bull run finishes, the price could fall even more. Good company long term though.

• AndY B (@Bowen85AI) berichtet vor 44 Minuten

  @IGcom Glad I wasn’t spread betting with @IGcom on this. @AMCTheatres ALL OVER AGAIN. STEELING MONET FROM YOUR CUSTOMER. Nice one IG

• Harald Hadrada (@HaraldHadrada2) berichtet vor 49 Minuten

  Right cant be assed with last 30. Good week but markets looking or aim market is looking wishy washy in general. Roll on next week and please @IGClientHelp help me get my III to IG transaction moving. Ile bring loads of new pi with me after.

• Ed Poole (@_ewp) berichtet vor 50 Minuten

  @IGClientHelp Your volume indicators are broken and have been for a while - they don’t update unless you refresh the page. Any visibility on this? Given the lack of reply the last time I tweeted, I’m not holding my breath though…

• David O'Neil (@David1IL) berichtet vor 51 Minuten

  @IGClientHelp What is the point of having an online platform if I need to call and request a stock? This was the first day of trading on the ASX after IPO. Thought it might just be in the list along with all other stocks. Similar issue the previous day with Delorean.

• El Fern (Taking the P*ss) (@BucklerFern) berichtet vor 51 Minuten

  @fckisam1676 @IGClientHelp Do not deal with IG. Don't give a f--k about clients and customer service is SH1-E.

• KrediKings (@KrediKings) berichtet vor 51 Minuten

  @IGcom @IGSquawk can anyone give me some contact details to speak to someone about my account? customer service? anything?

• Lorenzo Farro (@TraderZo) berichtet vor 52 Minuten

  @IGClientHelp Hi, I reached out to helpdesk with some MT4 issues a while back but only some got resolved and no response on the rest. My acct has an issue where partial close tickets are being generated with the open time the same as the close time. They should have the open time

• riverkey 3.5% FBPE, FBPA (@riverkey79) berichtet vor 52 Minuten

  @IGcom From over a week ago? I also waited over an hour on live chat, went to make a tea and you hung up on me when I returned. My problem was right there, you didn’t even need further input from me to fix the problem.

• Sasuuni (@Sasuuni) berichtet vor 53 Minuten

  @IGClientHelp I sent you a DM on Friday after days of not being able to contact customer support via phone, can you reply?

• FactsReason (@FactsReason) berichtet vor 56 Minuten

  @IGcom Who issues the coin?