Funktioniert IG nicht?

IG ist der weltweit größte Forex Broker und CFD Dealer. Das Unternehmen bietet weltweiten Zugang zu einer umfassenden Produktlinie, die Forex, Aktienindizes, einzelne Aktien, Aktiensektoren, Rohstoffe, Kryptowährungen, Anleihen und Zinssätze auf einer Vielzahl von professionellen webbasierten und mobilen Handelsplattformen umfasst.

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Vollständige Ausfallkarte

Probleme in den letzten 24 Stunden

Die folgende Grafik zeigt die Anzahl der Meldungen, die wir in den letzten 24 Stunden über IG nach Tageszeit erhalten haben. Ein Ausfall wird festgestellt, wenn die Anzahl der Berichte höher ist als die Baseline, dargestellt durch die rote Linie.

In Moment haben wir bei IG keine Probleme entdeckt. Haben Sie Probleme oder einen Ausfall? hinterlasse eine Nachricht in den Kommentaren.

Meist gemeldete Probleme

Im Folgenden sind die neuesten Probleme aufgeführt, die von IG-Benutzern über unsere Website gemeldet wurden.

1. 

   Handelsplattform (86%)

2. 

   Website (14%)

Live-Karte der Ausfälle

Die kürzlichst gemeldeten Probleme und Ausfälle entstanden von

City	Problem Type	Report Time
Kendal	Handelsplattform	vor 5 Tagen
Leer	Handelsplattform	vor 18 Tagen
Portsmouth	Handelsplattform	vor 26 Tagen
Basingstoke	Handelsplattform	vor 2 Monaten
Brandenburg an der Havel	Handelsplattform	vor 2 Monaten
Leer	Login	vor 3 Monaten

Vollständige Ausfallkarte

Community-Diskussion

Tipps? Frustrationen? Teile es hier. Nützliche Kommentare enthalten eine Beschreibung des Problems, der Stadt und der Postleitzahl.

Hüten Sie sich vor „Support-Nummern“ oder „Wiederherstellungs“-Konten, die unten möglicherweise veröffentlicht werden. Stellen Sie sicher, dass Sie diese Kommentare melden und ablehnen. Vermeiden Sie die Veröffentlichung Ihrer persönlichen Daten.

IG Problemmeldungen

Letzte Ausfälle und Probleme die in sozialen Medien gemeldet wurden:

• Mik (@MrMikeybong) berichtet vor 18 Sekunden

  @IGClientHelp for some reason my account is locked and i cant unlock it. Any help would be much appreciated

• ice_unable (@IceUnable) berichtet vor 2 Minuten

  @IGcom been trying to call your scammy "Customer Service" for weeks. Currently in a call for 51 minutes waiting to speak with an advisor. You should stop falsely advertising 24/7 customer support.

• Shirody (@shirodystore) berichtet vor 4 Minuten

  @IGClientHelp Hi, I've submitted my proof of ID & proof of bank, it already says "Thank you we've verified your identity" and "...proof of bank" but it's been a month and my CFD account is still pending. Can you help? The account ID is STPLB.

• Willis Welcome (@_AskWillis) berichtet vor 8 Minuten

  @IGClientHelp Hello I am having issues getting my account approved. I need to get information corrected and nobody answered the phone.

• TradieJoe (@TradieJoe) berichtet vor 9 Minuten

  @IGClientHelp I have an order stuck on your system that can not be deleted and my money has been stuck with you for two weeks now. I called your help desk and was told they couldn’t delete it and would raise it with IT. Still the order is there and has not or can not be deleted.

• Malin Billinghurst (@MalinBillinghu2) berichtet vor 9 Minuten

  @IGClientHelp can you help me?

• Aman (@aman0981) berichtet vor 13 Minuten

  Over 1 hour waiting for you to answer phones @IGClientHelp #FridayThoughts #fridaycomplaints this is why I want to withdraw my money, you guys are rubbish. No one should use IG to trade. Newer brokers are much better, better service, better interfaces, better analysis tools

• What? (@petrichorldn) berichtet vor 14 Minuten

  @IGClientHelp hi, I tried contacting your email support but clearly they are misunderstanding me. I told them I want an ISA share dealing account and they are saying I’m not suitable for leveraged trading. I don’t want a CFD account, please sort this out.

• THR10C (@c_thr10) berichtet vor 14 Minuten

  @IGClientHelp I'm having problems resetting my password, it says there is a technical issue. Would you be able to help me resolve this?

• Willis Welcome (@_AskWillis) berichtet vor 16 Minuten

  @IGClientHelp Can someone answer the phone or their email for US customers? I have been trying to get information to you guys for the past 48hrs and I really need some help.

• Paul Ferguson (@fergulike) berichtet vor 16 Minuten

  @IGClientHelp you have zero interest in customer service, you are an absolute disgrace. Do you even know what manners mean?

• nuzhat (@nuzhat30668111) berichtet vor 19 Minuten

  @IGClientHelp been trying to reach your support tram@fir 2 days straight via online chat and phone for a combined 4 hours. With no response to even getting through to anybody !! Email was very unhelpful.

• Paul Ferguson (@fergulike) berichtet vor 20 Minuten

  @IGClientHelp Are you going to help or not??

• kashish Devnani (@kashish23468629) berichtet vor 21 Minuten

  @IGClientHelp I cannot log in to my account, I have been trying to log in since yesterday and all it shows is “error please wait for some time and try again” it isn’t even verifying my email now! Please help!

• Malin Billinghurst (@MalinBillinghu2) berichtet vor 23 Minuten

  @IGClientHelp Hi, I am having problems logging into my account, when I out in my username and password it flashes my screen with a "something went wrong message". I have reset my password and it still did not fix the issue

• Paul Ferguson (@fergulike) berichtet vor 25 Minuten

  @IGClientHelp your ID registration doesn't work. I've tried about 15 times on both Post and ID Now. Also, took time off work to go to bank branch and they won't sign. As an existing customer for 2 years this is an utter disgrace

• Erol Direncay (@Erol22d) berichtet vor 26 Minuten

  @IGClientHelp Hi, been waiting on the chat for “live” help for about an hour which happens often, phone lines not much better. Trying to find out if you are able to subscribe to/find info on UK IPOs? Thanks

• ice_unable (@IceUnable) berichtet vor 26 Minuten

  @IGClientHelp Currently in a call for 54 minutes to speak to an advisor. Is this the level of your customer support in 2021? Why are you falsely claim 24/7 support?

• Ross 📈🚀🇬🇧 (@hometraderross) berichtet vor 33 Minuten

  @MaqsDad Hargreaves is ****, closed mine down. Try @igcom

• AndY B (@Bowen85AI) berichtet vor 35 Minuten

  @javiery84 @IGClientHelp Nothing but trouble @IGcom they will take your money. And blame it on the platform crashing. Then make you wait 8 weeks and not hear a thing.

• Paul Ferguson (@fergulike) berichtet vor 41 Minuten

  @IGClientHelp I was told to "check my dashboard". I don't know what they are talking about. I asked what they meant and just ignored me. As an existing customer this "assistance" is non-existent.

• Tony Scott (@tscotty37) berichtet vor 45 Minuten

  @IGClientHelp still no reply to my email, tweet & dm. This is after spending almost 2 hours trying to get through & getting cut off both times. Very poor customer service. Regards Tony

• Anton Devkamalth (@devkamalth) berichtet vor 45 Minuten

  @IGClientHelp I opened an IG account yesterday. I am really disappointed with the telephone and chat service, I have been waiting for more than one hour to get an answer. Email response is also more than 3 days

• Aman (@aman0981) berichtet vor 46 Minuten

  @IGClientHelp It’s just unacceptable, 1hour 27minutes to get someone to answer the phone. This is one of the reasons I switched to another broker,the service levels are terrible. My query was sorted. I suggest that IG just hire more people to answer the phones it’s not fair on the ones working

• Ed (@eddy1972lee) berichtet vor 46 Minuten

  @IGClientHelp Hi I have tried to contact you through email at the weekend and been on phone numerous times with no answer just constantly holding, as I require help with a discrepancy on my account, would be nice to speak to someone regarding it!

• Paul Ferguson (@fergulike) berichtet vor 52 Minuten

  @IGClientHelp I presume despite being a client of 2 years, despite about 15 times trying to complete these ridiculous ID checks that don't work, you will continue to ignore a good customer?

• Daniel (@Yyamnad) berichtet vor 53 Minuten

  @IGClientHelp @IGClientHelp Your customer service has reached an all-time low. I've spent 30 minutes on hold each day last week and given up each time.

• Christian Horner’s Wide Stance Stan Account (@Dylan_Is_Deaf) berichtet vor 54 Minuten

  @IGClientHelp hi there, Ive sent two emails regarding identity verification, one over a week ago, and both have gone unanswered. Live chat this morning told me theyd raise my issue with the relevant department and promised a reply but I’ve yet to get one. I need resolution please

• Shanna (@Shanna65180032) berichtet vor 56 Minuten

  @IGClientHelp Hi I can’t login to my account. It says I must phone but the office is closed. Please let me know what I should do urgently

• Fuad (@FuadAbodunrin) berichtet vor 56 Minuten

  @IGcom Since there is no demo option for share dealing, do you have any practical video/ documentation that can help?