IG

Funktioniert IG nicht?

Keine Probleme erkannt

Wenn Sie Probleme haben, senden Sie bitte unten einen Bericht.

IG ist der weltweit größte Forex Broker und CFD Dealer. Das Unternehmen bietet weltweiten Zugang zu einer umfassenden Produktlinie, die Forex, Aktienindizes, einzelne Aktien, Aktiensektoren, Rohstoffe, Kryptowährungen, Anleihen und Zinssätze auf einer Vielzahl von professionellen webbasierten und mobilen Handelsplattformen umfasst.

Probleme in den letzten 24 Stunden

Die folgende Grafik zeigt die Anzahl der Meldungen, die wir in den letzten 24 Stunden über IG nach Tageszeit erhalten haben. Ein Ausfall wird festgestellt, wenn die Anzahl der Berichte höher ist als die Baseline, dargestellt durch die rote Linie.

IG Ausfalldiagramm 12/27/2025 08:20

In Moment haben wir bei IG keine Probleme entdeckt. Haben Sie Probleme oder einen Ausfall? hinterlasse eine Nachricht in den Kommentaren.

Meist gemeldete Probleme

Im Folgenden sind die neuesten Probleme aufgeführt, die von IG-Benutzern über unsere Website gemeldet wurden.

  1. Handelsplattform (73%)

    Handelsplattform (73%)

  2. Website (13%)

    Website (13%)

  3. Login (13%)

    Login (13%)

Live-Karte der Ausfälle

Die kürzlichst gemeldeten Probleme und Ausfälle entstanden von

Karte wird geladen, bitte warten...
City Problem Type Report Time
United KingdomBasingstoke Handelsplattform
GermanyBrandenburg an der Havel Handelsplattform
GermanyLeer Login
GermanyLeer Handelsplattform
GermanyHannover Handelsplattform
GermanyStade Handelsplattform
Map Vollständige Ausfallkarte

Community-Diskussion

Tipps? Frustrationen? Teile es hier. Nützliche Kommentare enthalten eine Beschreibung des Problems, der Stadt und der Postleitzahl.

Hüten Sie sich vor „Support-Nummern“ oder „Wiederherstellungs“-Konten, die unten möglicherweise veröffentlicht werden. Stellen Sie sicher, dass Sie diese Kommentare melden und ablehnen. Vermeiden Sie die Veröffentlichung Ihrer persönlichen Daten.

IG Problemmeldungen

Letzte Ausfälle und Probleme die in sozialen Medien gemeldet wurden:

  • MalinBillinghu2 Malin Billinghurst (@MalinBillinghu2) berichtet

    @IGClientHelp Hi, I am having problems logging into my account, when I out in my username and password it flashes my screen with a "something went wrong message". I have reset my password and it still did not fix the issue

  • gazzad1 GazzaD (@gazzad1) berichtet

    @IGcom anybody managing your support lines today? Been holding for over 20 minutes already....

  • bomygandhi bo-dhi (@bomygandhi) berichtet

    @IGClientHelp @IGcom waiting on phone for 30 minutes already and no one answers, chat service is answered by same persons who never resolve issues... can someone call me ? Or has IG given up on serving the clients altogether ?

  • fergulike Paul Ferguson (@fergulike) berichtet

    @IGClientHelp Are you going to help or not??

  • Eddystone506 Professor Lord Sir Dominic Cummings PhD (retd.) (@Eddystone506) berichtet

    @IGClientHelp APPALLING service again - 1) where do I file a complaint? Funnily, your "help" page doesnt' tell me this 2) waited on the phone for a manger to escalate this, you cut me off 3) where does it say IN LARGE LETTERS that limits aren't active until 9am on some stocks

  • MarkBCars Mark (@MarkBCars) berichtet

    Hi, still no view of shares. @PrimaryBid @IGClientHelp help please

  • N1ckC NC (@N1ckC) berichtet

    @IGClientHelp hi, trying to get through on your phone line since 7am this morning, is there any other way to do live chat to resolve an account issue plse?

  • buy_buy_bye teaboy (@buy_buy_bye) berichtet

    @RichieKennett Embarrassing. They can’t even get the core offering right. Service at @IGcom has put @HLInvest to shame.

  • Shanna65180032 Shanna (@Shanna65180032) berichtet

    @IGClientHelp Hi I can’t login to my account. It says I must phone but the office is closed. Please let me know what I should do urgently

  • kashish23468629 kashish Devnani (@kashish23468629) berichtet

    @IGClientHelp I cannot log in to my account, I have been trying to log in since yesterday and all it shows is “error please wait for some time and try again” it isn’t even verifying my email now! Please help!

  • tweetinglaurie Laurie (he/him) (@tweetinglaurie) berichtet

    @IGClientHelp Hello, I hope you're well. I’d be grateful for your help please: I've just spent 18 mins on hold, after which my call was disconnected, and Live Chat seems to be unmanned. Do you have anyone working in customer service? If so, how can I reach them? Thank you.

  • danugoza DG (@danugoza) berichtet

    @IGcom @IGClientHelp created my account on IG and has been locked ever since. The reset password doesn’t help either? Help SOS!

  • s_wiffen stewart wiffen (@s_wiffen) berichtet

    @IGClientHelp can you help please. I have a demo MT4 account and want to know if I download the IG app.. Can I follow my account through the app on my phone.

  • fergulike Paul Ferguson (@fergulike) berichtet

    @IGClientHelp you have zero interest in customer service, you are an absolute disgrace. Do you even know what manners mean?

  • ediekollling Edie (💁🏼‍♀️🤑) (@ediekollling) berichtet

    @IGClientHelp Your website states 1 business day for a wire. Might want to update that. Not sure why it takes that long since you get the money same day. Also, I called 3 times yesterday. Was on hold for 25 min each time then disconnected. Your system is clearly broken.

  • aman0981 Aman (@aman0981) berichtet

    @IGClientHelp It’s just unacceptable, 1hour 27minutes to get someone to answer the phone. This is one of the reasons I switched to another broker,the service levels are terrible. My query was sorted. I suggest that IG just hire more people to answer the phones it’s not fair on the ones working

  • Yyamnad Daniel (@Yyamnad) berichtet

    @IGClientHelp @IGClientHelp Your customer service has reached an all-time low. I've spent 30 minutes on hold each day last week and given up each time.

  • devkamalth Anton Devkamalth (@devkamalth) berichtet

    @IGClientHelp I opened an IG account yesterday. I am really disappointed with the telephone and chat service, I have been waiting for more than one hour to get an answer. Email response is also more than 3 days

  • shirodystore Shirody (@shirodystore) berichtet

    @IGClientHelp Hi, I've submitted my proof of ID & proof of bank, it already says "Thank you we've verified your identity" and "...proof of bank" but it's been a month and my CFD account is still pending. Can you help? The account ID is STPLB.

  • nuzhat30668111 nuzhat (@nuzhat30668111) berichtet

    @IGClientHelp been trying to reach your support tram@fir 2 days straight via online chat and phone for a combined 4 hours. With no response to even getting through to anybody !! Email was very unhelpful.

  • dlefcoe Trade the future... (@dlefcoe) berichtet

    @IGcom "We can't update your preferences because of a technical problem. Please try again later." API works for live account, but fails for demo account. API key generated username and password set to new values as per requirements. please advise...

  • andrewmichaeli8 andrew michaelides (@andrewmichaeli8) berichtet

    @IGClientHelp what is the number to call support team, both numbers on web site don’t work and no one answers the live chat. I would like to have number to close a trade pre market please

  • munarettomatteo Matteo Munaretto (@munarettomatteo) berichtet

    @IGClientHelp Thanks but in that page I got the following error: “We cannot offer this service online. Please contact the trading desk.”

  • MalinBillinghu2 Malin Billinghurst (@MalinBillinghu2) berichtet

    @IGClientHelp can you help me?

  • bomygandhi bo-dhi (@bomygandhi) berichtet

    @IGClientHelp @IGHelp is there any real human help available at IG ? I have been trying to resolve issues last 2 months and been wasting time on chats which support staff end without resolution and never email back. There is no 'save script' option either. #PoorService

  • MZIE3D Stos (@MZIE3D) berichtet

    @IGcom what will it take to get a response? Your customer service is non existent. I’ve tried emailing, calling, live chats, now Twitter. WTF man!!

  • Pellyiss Barry evans (@Pellyiss) berichtet

    @gregsecker @IGcom @JuneFelix I had the same problem terrible CS

  • fergulike Paul Ferguson (@fergulike) berichtet

    @IGClientHelp I was told to "check my dashboard". I don't know what they are talking about. I asked what they meant and just ignored me. As an existing customer this "assistance" is non-existent.

  • David85365939 David (@David85365939) berichtet

    @IGClientHelp ive got a major issue with my account. Your live help doesn’t work, I never get a response from your ‘help’ email, and nobody picks up your phone line. Any suggestions on how to get some action on this?

  • Dimmented Rudi Diment (@Dimmented) berichtet

    @IGcom great notification service, showing equities I have looked at at some point to maybe bet on. However, the equity in question today was ferro-alloy resources.... which you don't allow bets on long or short, so pretty pointless all in all....