IG Status: Handelsprobleme und Störungsmeldungen

Probleme in den letzten 24 Stunden

Die folgende Grafik zeigt die Anzahl der Meldungen, die wir in den letzten 24 Stunden über IG nach Tageszeit erhalten haben. Ein Ausfall wird festgestellt, wenn die Anzahl der Berichte höher ist als die Baseline, dargestellt durch die rote Linie.

Meist gemeldete Probleme

Im Folgenden sind die neuesten Probleme aufgeführt, die von IG-Benutzern über unsere Website gemeldet wurden.

• Handelsplattform (55%)
• Login (27%)
• Abhebungen (9%)
• Website (9%)

Live-Karte der Ausfälle

Die kürzlichst gemeldeten Probleme und Ausfälle entstanden von

City	Problem Type	Report Time
London	Handelsplattform	vor 1 Tag
Markt Schwaben	Handelsplattform	vor 2 Tagen
Castleford	Abhebungen	vor 8 Tagen
Paris	Login	vor 22 Tagen
Brussels	Handelsplattform	vor 24 Tagen
Upminster	Login	vor 26 Tagen

Vollständige Ausfallkarte

Community-Diskussion

Tipps? Frustrationen? Teile es hier. Nützliche Kommentare enthalten eine Beschreibung des Problems, der Stadt und der Postleitzahl.

Hüten Sie sich vor „Support-Nummern“ oder „Wiederherstellungs“-Konten, die unten möglicherweise veröffentlicht werden. Stellen Sie sicher, dass Sie diese Kommentare melden und ablehnen. Vermeiden Sie die Veröffentlichung Ihrer persönlichen Daten.

IG Problemmeldungen

Letzte Ausfälle und Probleme die in sozialen Medien gemeldet wurden:

• 
  Sengoku (@Sengoku21524499) berichtet vor 1 Minute

  Anyone else experiencing problems with IG SB's. Live dealing on charts doesn't show anymore?? @IGcom

• 
  Paul S (@Paul_S1979) berichtet vor 4 Minuten

  @IGcom shocking customer service today. Executed an order way off market and now been trying to get through to someone for over an hour. Seriously considering moving my business if this is the norm.

• 
  Mr Downs (@MrD23English) berichtet vor 5 Minuten

  @englandcricket @IGcom Atkinson, Carse, Tongue and Jacks is without doubt the worst bowling attack of all test-playing nations. Aus to post 500+ in their first innings.

• 
  AnnRaj (@anandhichetlur) berichtet vor 11 Minuten

  @IGcom hi, I requested a part cash transfer which was confirmed again by email but have got a message that my stock holdings are being transferred. Not sure why this confusion. Can you please help

• 
  Jebiga 🇪🇺🏴󠁧󠁢󠁷󠁬󠁳󠁿 🇦🇩🇨🇾🇭🇷🇨🇮 (@Nickpurn300) berichtet vor 14 Minuten

  @IGcom @IGClientHelp Unfortunately I will be making a complaint to the Financial Conduct Authority. My account remains blocked, my monies still not transfered out after repeated requests, no reply to DM.

• 
  Wally ****** (@Wally_Was_Here) berichtet vor 14 Minuten

  @IGcom Damn bro, how do we get into the action

• 
  J.Hick (@Hickbcfc) berichtet vor 15 Minuten

  @englandcricket @IGcom 37 💯 is crazy and he’s not slowing down

• 
  Harald Hadrada (@HaraldHadrada2) berichtet vor 20 Minuten

  @TradersDesk7jd @bonker99 @IGClientHelp Well I write down my quotes daily on high octane ones i get to 85 odd then be very select. Not saying your sting in your case but on me it’s defo 100

• 
  Mr R (@MrR1chmond) berichtet vor 22 Minuten

  @IGSquawk @IGcom have you not woken up yet? System down?

• 
  ShareSpeccy (@ShareSpeculator) berichtet vor 25 Minuten

  @baz_trading @IGClientHelp Are you getting the same error?

• 
  Topinfo (@TopTradersADVFN) berichtet vor 29 Minuten

  @ValliAkber @ii_couk @IGcom Yes it’s going live next few days. Will put the link on here and The Telegram group and reply to emails if I get from that. The App/platform I’m using is not Telegram itself and another App/Platform and the only reason I created that group is to provide information about the new subscription service as Twitter kept blocking some of my posts on here. Thx 🙏 Tops

• 
  DV8OR (@dv8or1) berichtet vor 32 Minuten

  @IGcom what has happened to your customer service?? I have been trying to connect with someone via WhatsApp, phone and email and haven’t got a response…!!! This is becoming unacceptable and is enough to make me reconsider my account.

• 
  smudgedan (@Smudgedann) berichtet vor 32 Minuten

  @IGcom seem to have gone from being very good across the board to pulling every trick in the book to **** over their customers.

• 
  IG Client Help (@IGClientHelp) berichtet vor 33 Minuten

  @its_fundamental @IGcom Are you still seeing the discrepancy in your funds or cash balances? It’s possible this was due to weekend downtime or routine maintenance updates. If the issue is ongoing, please DM us and we’ll look into it right away.

• 
  Tan Eriogerg (@nasteegee) berichtet vor 34 Minuten

  @englandcricket @IGcom Do you English folk just consider it a loss as soon as the boys get on the plane to come down here to convict/peasant land?

• 
  Neil Sanderson (@ChinUpChubbly) berichtet vor 36 Minuten

  @maneco1964 @IGcom Forgot my phone today, just found out $50 barrier is broken 👍

• 
  Ruud Kist (@Ruud_Kist) berichtet vor 36 Minuten

  @IGClientHelp I have been waiting for a deposit for over 24 hours and can't reach support via phone/chat. Can you help?"

• 
  Dr Prakash Nayak (@SRIPRAKASH76) berichtet vor 37 Minuten

  @IGcom Hi there having problem trying to complete form w8 ?.I emailed your CS got a complicated reply. They say the form expired. I find that strange. How can a form expire? Can you send a fresh form ?Was looking for better customer support.Thank u

• 
  DV8OR (@dv8or1) berichtet vor 41 Minuten

  @JJJorange @IGcom @financialombuds Same issue for me… useless customer service

• 
  Guy Edwards (@Nice_GuyEddie) berichtet vor 43 Minuten

  @ChazWood5 @englandcricket @IGcom Probably the worst prepared and managed

• 
  zenXV (@zenxv) berichtet vor 44 Minuten

  @IGcom I have an urgent trading issue and been on hold for 45 minutes on webchat, phone and Whatsapp in which time the stock I am trading has had 8% upside. This is terrible for live traders?

• 
  dismantle_ (@JJJorange) berichtet vor 45 Minuten

  @IGcom @financialombuds If anyone @IGcom is reading this, I still have had no acknowledgement from my support request sent Friday. I emailed yesterday as follow up for the complaints process.

• 
  Gurkin (@gurkin192) berichtet vor 46 Minuten

  @IGcom Portal not working..... WTF?!

• 
  Ric₿ezos (@BezosRic) berichtet vor 48 Minuten

  @DonaldPond6 @IGcom Yes, wonder if the decision was made further down the chain. If the CEO was aware that's an absolute shocker. Might be an opportunity for @vladtenev at Robinhood to steal some more UK market share by just offering better customer experiences.

• 
  Foz (@flounders912) berichtet vor 48 Minuten

  @IGClientHelp Hey, I've been asked to upload ID but the verification link on the website seems to be disabled and the app doesn't prompt it or seemingly have anywhere to upload. Is verification down ? Ta

• 
  G. (@LArsenal96) berichtet vor 48 Minuten

  @englandcricket @IGcom I do think not putting Jacks or Stokes at 3 is stupid. Instead you wanna chuck a 21 year old in the deep end for no reason? Pope didnt bat at 3 when he first came in & neither should Bethell.

• 
  dismantle_ (@JJJorange) berichtet vor 50 Minuten

  @IGClientHelp So next steps is complaints to see if we can conclude an understanding. There is no point displaying a closed positon to a customer and then arbitrarily reconciling to another point in time.

• 
  Macro Joe (@wealthelf) berichtet vor 56 Minuten

  @HLInvest systems still down. Zero ability to trade. Adds to my experience of repeated resilience issues, admin friction, delays, and inability to act when it matters. @IGcom — serious opportunity here. Why is your SIPP not execution-only? Requiring adviser sign-off to transfer is completely out of step with modern, self-directed investors. Build it properly and you’ll win a lot of business...certainly mine...be quick!

• 
  Matt (@MattySP500) berichtet vor 56 Minuten

  Anyone else having issues with the charts on IG index @IGcom @IGClientHelp

• 
  Steven Rowe (@Stevenrowe25) berichtet vor 59 Minuten

  @AkshithJha88423 @englandcricket @IGcom Sometimes u have to lower ur expectations I guess cos of the fact it’s very hard to find a good opening combo these 2 do bat well together so maybe they just have to take this stability at the top is a good thing