Funktioniert IG nicht?

IG ist der weltweit größte Forex Broker und CFD Dealer. Das Unternehmen bietet weltweiten Zugang zu einer umfassenden Produktlinie, die Forex, Aktienindizes, einzelne Aktien, Aktiensektoren, Rohstoffe, Kryptowährungen, Anleihen und Zinssätze auf einer Vielzahl von professionellen webbasierten und mobilen Handelsplattformen umfasst.

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Vollständige Ausfallkarte

Probleme in den letzten 24 Stunden

Die folgende Grafik zeigt die Anzahl der Meldungen, die wir in den letzten 24 Stunden über IG nach Tageszeit erhalten haben. Ein Ausfall wird festgestellt, wenn die Anzahl der Berichte höher ist als die Baseline, dargestellt durch die rote Linie.

In Moment haben wir bei IG keine Probleme entdeckt. Haben Sie Probleme oder einen Ausfall? hinterlasse eine Nachricht in den Kommentaren.

Meist gemeldete Probleme

Im Folgenden sind die neuesten Probleme aufgeführt, die von IG-Benutzern über unsere Website gemeldet wurden.

1. 

   Handelsplattform (67%)

2. 

   Website (33%)

Live-Karte der Ausfälle

Die kürzlichst gemeldeten Probleme und Ausfälle entstanden von

City	Problem Type	Report Time
Radstock	Website	vor 9 Tagen
Kendal	Handelsplattform	vor 20 Tagen
Leer	Handelsplattform	vor einem Monat
Portsmouth	Handelsplattform	vor einem Monat
Basingstoke	Handelsplattform	vor 3 Monaten
Brandenburg an der Havel	Handelsplattform	vor 3 Monaten

Vollständige Ausfallkarte

Community-Diskussion

Tipps? Frustrationen? Teile es hier. Nützliche Kommentare enthalten eine Beschreibung des Problems, der Stadt und der Postleitzahl.

Hüten Sie sich vor „Support-Nummern“ oder „Wiederherstellungs“-Konten, die unten möglicherweise veröffentlicht werden. Stellen Sie sicher, dass Sie diese Kommentare melden und ablehnen. Vermeiden Sie die Veröffentlichung Ihrer persönlichen Daten.

IG Problemmeldungen

Letzte Ausfälle und Probleme die in sozialen Medien gemeldet wurden:

• David O'Neil (@David1IL) berichtet vor 3 Minuten

  @IGClientHelp You guys need weekend support too! I cannot log into my dashboard via desktop. I get an error telling me it is due to unprecedented demand. But I can log in via app on mobile device which then tells me my balance is 0 and my P/L is -100%... What is going on?

• Jeff Mann (@jeffmann50) berichtet vor 7 Minuten

  @cgmarmion @_scottjonnie @IGcom Agreed mate. Just been through my watch list on IG and 22 out of 40 on it are Closing Only. I’m running down my SB (started when the “IG List” came out) and moving to shares only. Huge spreads and Closing Only BS, make it almost impossible to SB now imo.

• Jazz Gill (@jazzgill8) berichtet vor 10 Minuten

  @IGClientHelp Really upsetting i sent all my documents then no reply and you said dm us which i did on the 12th March and you said we will be back shortly we are just finalising your pro account today email saying my pro account application has expired? Why such a bad service to a good client?

• Harald Hadrada (@HaraldHadrada2) berichtet vor 15 Minuten

  @IGClientHelp Whats up with you lot live chat nobody there call sent in circles 3 days to tell me passport photo blury when its not. No DM reply technical issue since Friday trying to upload proof of address. Yet im told your mustard...4 days and still no closer to account/OPEN

• Jazz Gill (@jazzgill8) berichtet vor 16 Minuten

  @IGClientHelp I hope it will be resolved after nearly 2 months of very bad service.

• Ed Poole (@_ewp) berichtet vor 21 Minuten

  @IGcom AirBnB’s intraday charts are non-existent - they skip from Tuesday to Thursday? Any fix?

• Jonathan du Preez (@AfcJono) berichtet vor 22 Minuten

  @IGClientHelp @IGNUK Hi can someone urgently help me I have been waiting for my address to be validated for almost two weeks to open my account!

• GoLive (@GoLive03796541) berichtet vor 24 Minuten

  @IGClientHelp : Disappointed in your client service. Trying to reach your team for last 24 hours regarding transaction of 5K. There is just no response. Its so frustrating.

• Mike (@doctorcrank) berichtet vor 24 Minuten

  @IGClientHelp help! All my charts when set to a 1d interval are missing the data for Monday (2021-03-29) - is this a known issue, and will it be fixed?

• FlorinCraciun (@FlorinCraciun) berichtet vor 24 Minuten

  @IGClientHelp Can you help with enabling DMA on my account? I have L2 installed but does not seem it to be working.Going into settings it saying" have enabled 'DMA Equities' from My Account > Settings > Preferences." Can't seem to find that setting

• JE (@Lord_Dumont) berichtet vor 27 Minuten

  I open an account on @IGcom , the next day I already want to terminate. Impossible to connect to your account especially when you are installing their IG authentification system. This is just a pain. Never had such a bad experience

• AndY B (@Bowen85AI) berichtet vor 28 Minuten

  @IGcom @advfn What a joke. How this has happened is beyond me. Still waiting for my money back from the problems your platform caused on the 28th jan. #Criminal

• BitofaCoin (@Aimbig2) berichtet vor 29 Minuten

  @IGClientHelp You mean you have screwed up again and the customer suffers.

• Shirody (@shirodystore) berichtet vor 29 Minuten

  @IGClientHelp I wonder if you guys can help me change my name to include my middle name (as seen on my passport) on my IG account? The account ID is STPLB. I've contacted your rep Mr. Zhu on Monday for this matter but hasn't received anything since. Thanks

• Jazz Gill (@jazzgill8) berichtet vor 31 Minuten

  @IGClientHelp I Have many times they just dont respond with anything thats why i had to come here to post my concerns as no one at IG is taking ownership in resolving this matter. This needs to go to MD of IG, he can look into this why credit are doing such a bad job as customer service too.

• Jon (@Jon_FX) berichtet vor 32 Minuten

  @IGClientHelp After 3 weeks and a lot of effort on my part I've now got it resolved, but the reluctance to help from the support team is an absolute disgrace! The problem could and should've been fixed in 5 mins, not 3 weeks!

• Rajeev Kochhar (@jeev_ko) berichtet vor 33 Minuten

  @IGClientHelp My position was closed in error by your system last Wednesday and I still have not had anyone email or message me with a resolution???

• Ja (@Ja_Yue) berichtet vor 37 Minuten

  @IGClientHelp where can I find the live chat for support? I'm having issue accessing my account.

• Arun (@arunbandi) berichtet vor 39 Minuten

  @IGClientHelp since 24hrs having "trade disabled error" in MT4 account

• Alvin Risk (@Alvin_Tech1) berichtet vor 40 Minuten

  @IGClientHelp I'm really not happy with your service atm as a new clien, I understand you guys are busy however so far whenever I use your live chat after 1hr+ I get through to one of your agent and they just disconnect.

• Gearoid (@Nivag01) berichtet vor 41 Minuten

  @IGClientHelp #help it's a disaster every time I progress a chat on your system it gets to a point and your agents end the conversation. What the he'll is going on. Its bad enough your shutting all our accounts

• AndY B (@Bowen85AI) berichtet vor 44 Minuten

  @tooshrt @IGClientHelp I’ve had nothing but problems with IG cost a lot of money and they just ignore you. Criminals

• Ed Poole (@_ewp) berichtet vor 45 Minuten

  @IGClientHelp @IGcom AirBnB’s intraday charts are non-existent - they skip from Tuesday to Thursday? Any fix?

• Who (@the_hypnos) berichtet vor 45 Minuten

  @IGClientHelp I've been trying to contact customer services for the past 48 hours, more than 7 hours waiting in a queue but no response, and all I want to do is simply deposit to my new account. What is going on?!

• Benjamin (@benjaminarium) berichtet vor 46 Minuten

  @IGClientHelp I'm trying to sell from a Share Dealing account but it's triggering the error "Market not available online". Tried your Live Chat but was disconnected. Are you having system issues? I'd like to sell ASAP.

• Sarang Kusare (@criticinme) berichtet vor 46 Minuten

  @IGcom where can I find the broker number (GIA) for IG...no one is answering the call / web chat...frustrated...can you please help???

• Kerryn Hooper (@kerryn_hooper) berichtet vor 47 Minuten

  @IGClientHelp can’t seem to get through on the online chat. Is all okay? Or is there a better way to get help please.

• Samsul Hoque (@Sammythesaint12) berichtet vor 47 Minuten

  @IGcom does anyone ever answer your phone? Waiting for hours no one ever answers. I suppose I’ll have to switch my account to HL. For better customer service.

• Sarah Hopkins (@smiley_sare) berichtet vor 47 Minuten

  @IGClientHelp I can’t log on.. I’ve reset pw and still no joy. Has been a problem for months. I’ve been cut off your tel line after waiting 40mins for someone to ans @ 8am. waited hours for a live chat that came and went while I was working, with no email follow up. HELP

• Ben Keeling (@BenKeeling2) berichtet vor 48 Minuten

  @IGClientHelp The detailed report section on ProRealTime V11 is not for myself and a number of other users on your community forum. There must be an issue on your side.