IG Status: Handelsprobleme und Störungsmeldungen

Probleme in den letzten 24 Stunden

Die folgende Grafik zeigt die Anzahl der Meldungen, die wir in den letzten 24 Stunden über IG nach Tageszeit erhalten haben. Ein Ausfall wird festgestellt, wenn die Anzahl der Berichte höher ist als die Baseline, dargestellt durch die rote Linie.

Meist gemeldete Probleme

Im Folgenden sind die neuesten Probleme aufgeführt, die von IG-Benutzern über unsere Website gemeldet wurden.

• Handelsplattform (50%)
• Website (25%)
• Login (25%)

Live-Karte der Ausfälle

Die kürzlichst gemeldeten Probleme und Ausfälle entstanden von

City	Problem Type	Report Time
Berlin	Login	vor 27 Tagen
Southwark	Login	vor 28 Tagen
Radstock	Website	vor 1 Monat
Kendal	Handelsplattform	vor 2 Monaten
Leer	Handelsplattform	vor 2 Monaten
Portsmouth	Handelsplattform	vor 3 Monaten

Vollständige Ausfallkarte

Community-Diskussion

Tipps? Frustrationen? Teile es hier. Nützliche Kommentare enthalten eine Beschreibung des Problems, der Stadt und der Postleitzahl.

Hüten Sie sich vor „Support-Nummern“ oder „Wiederherstellungs“-Konten, die unten möglicherweise veröffentlicht werden. Stellen Sie sicher, dass Sie diese Kommentare melden und ablehnen. Vermeiden Sie die Veröffentlichung Ihrer persönlichen Daten.

IG Problemmeldungen

Letzte Ausfälle und Probleme die in sozialen Medien gemeldet wurden:

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  Jebiga 🇪🇺🏴󠁧󠁢󠁷󠁬󠁳󠁿 🇦🇩🇨🇾🇭🇷🇨🇮 (@Nickpurn300) berichtet vor 2 Minuten

  @IGcom morning. You have blocked my account, your help desk can give me no reason for this. I have tried 3 times to withdraw my balance to no effect, your help desk say there is no record of withdrawal application even though I have email conformation. Is there an issue?

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  ForGodsGlory (@MojoSnowman) berichtet vor 7 Minuten

  @IGcom BEWARE! Klarna allows fraud and you'll still have to pay!!! They say you're protected but their "fraud dept" is a fraud. They find every excuse NOT to help you and just keep taking your monthly payment, even when you didnt recieve the item because of criminals that use Klarna on fraudulent websites (allowed by Klarna). Is fraud commonly accepted by Klarna without any consumer protection? Klarna has a history of this. Just check out all the Facebook comments on their Page. It seems there are no safeguards for being defrauded and still having to pay Klarna, even though plenty of proof of fraud is given as evidence to Klarna's "fraud" dept. Klarna's customer service staff is incapable of handling fraud to the frustration and dismay of customers. Are fraudulent companies treated better than customers at Klarna? In July I ordered a product online that never arrived. I used Klarna to pay thinking it would be convenient. It turns out the website was a fake, but was able to ACCEPT PAYMENT USING KLARNA. I gave their CS rep all the incriminating proof of my claim but after 24 hours was told in an email that my claim was invalid. This is a very valid claim with more than enough proof for a 10 year old child to understand, yet Klarna's fraud dept obviously didn't take the time to actually "investigate" my claim. Since then I've spoken to several of Klarna's agents only to be told to wait for the "Fraud Dept" to contact me. Today another payment has been charged. They won't stop payments. The CS rep today said he can't stop the payments. I hope you can see how frustrating this is. I am now paying Klarna for a product that I never recieved, but the criminals who defrauded me GOT PAID BY KLARNA. - How many other Klarna customers are being treated this way? - How many fraudulent companies do business with, and get paid by Klarna? Just check the comments on their FB page. Klarna's customer service reps and fraud department are obviously unreliable and will NOT protect consumers. They act as if they dont care about theft and fraud as long as they get their money. Is this the sentiment of the entire company all the way to the top? Sebastian Siemiatowski and Michael Moritz? It seems they care only about the money they put in their own pockets even when criminals use their services and steal the money from consumers. This is Bad and Evil business!

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  Kryptogem110x (@kryptogem110x) berichtet vor 11 Minuten

  @IGcom Had issues with IG? DM — I’ll help file to FCA/BaFin & offer a small compensation for verifiable admin work. Genuine cases only.

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  Jay J (@JibbaJabb) berichtet vor 11 Minuten

  @billericaybaggy @moving_charlie @IGcom Cost of money goes up = asset prices go down. It's not rocket science.

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  smudgedan (@Smudgedann) berichtet vor 14 Minuten

  @IGcom a real prince amongst thieves when it comes to the online brokers. Not only offering a ubiquitous service, but giving it gratis and not telling their clients what they can and can’t invest in. Take note @HLInvest and Interactive Investor

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  liam⚽️🏏 (@liam_S126) berichtet vor 15 Minuten

  @englandcricket @IGcom Very good after that god awful first game

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  Geraint Morris ⚡️🔋 (@TheWelshBull) berichtet vor 15 Minuten

  @englandcricket @IGcom If the run stays away and the boys bat the overs they cruise home here. Imagine knocking them off 0 down

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  Heetan J (@Heetan001) berichtet vor 18 Minuten

  I would just like to thank @IGcom for the worst customer service I’ve ever experienced. You really don’t care about your customers, just your profits.

• 
  Matt (@MattySP500) berichtet vor 18 Minuten

  Anyone else having issues with the charts on IG index @IGcom @IGClientHelp

• 
  PeeKay (@PrasKon) berichtet vor 20 Minuten

  @rprasannag @englandcricket @IGcom I don't think they should be sent back. Support them. Did they do anything inappropriate?

• 
  Dino - GTFC (@DinoGTFC) berichtet vor 24 Minuten

  @andygill76 @englandcricket @IGcom If he can neck a pint down quicker then Duckett he might get in

• 
  Guy Edwards (@Nice_GuyEddie) berichtet vor 27 Minuten

  @ChazWood5 @englandcricket @IGcom Probably the worst prepared and managed

• 
  Heetan J (@Heetan001) berichtet vor 30 Minuten

  @IGcom so far your service has been atrocious. Not only have I called and emailed and filled a formal complaint but no one has had the decency to called me back…

• 
  Saul Adom (@SunalotS) berichtet vor 34 Minuten

  @OlbaumTech @IGcom @hanetf I had a different error at first, that my order failed to be placed. I bought mine using £. Perhaps try to re-log to the account, and if still happening, contact with their support team 👍

• 
  Mr Downs (@MrD23English) berichtet vor 35 Minuten

  @englandcricket @IGcom Atkinson, Carse, Tongue and Jacks is without doubt the worst bowling attack of all test-playing nations. Aus to post 500+ in their first innings.

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  rohitchad18 (@rohitchad18) berichtet vor 36 Minuten

  @IGcom , your online portal and app are not loading. Is there a server outage?

• 
  kris b (@boisy12uws) berichtet vor 38 Minuten

  @IGcom This is a huge problem that needs to be addressed immediately. Why is no one discussing it? ;The l,ink to the MEV Bot process is on my TL - I retweeted it;}

• 
  gin&pinklemonade (@Woodywudpeck) berichtet vor 40 Minuten

  @Jack_Donaghy1 @IGcom I did at 3.16pm after the supposed time of the change really bad form imo

• 
  Steven Rowe (@Stevenrowe25) berichtet vor 41 Minuten

  @AkshithJha88423 @englandcricket @IGcom Sometimes u have to lower ur expectations I guess cos of the fact it’s very hard to find a good opening combo these 2 do bat well together so maybe they just have to take this stability at the top is a good thing

• 
  Trading Floor Audio (@TradeFloorAudio) berichtet vor 42 Minuten

  @IGcom They traded 5.08% intra-day on Wednesday of last week Down nearly 100bp in just two and a half trading sessions !!!!! Quite unbelievable move

• 
  Matt (@MattySP500) berichtet vor 42 Minuten

  Anyone else having issues with the charts on IG index @IGcom @IGClientHelp

• 
  Amynah (@Amynah_Aziz) berichtet vor 43 Minuten

  @IGcom Client Services help desk referred the matter to backend team to investigate & resolve, still awaiting. I may be a very small fish but am a potential customer; very disappointed with your service.

• 
  Cam (@CamTortola97) berichtet vor 46 Minuten

  @IGClientHelp Issue with platform?

• 
  fundamentally its a bargain (@its_fundamental) berichtet vor 46 Minuten

  @IGClientHelp Known issue with platform? @IGcom Funds / Cash balances are wrong on both browser and phone app.

• 
  Macro Joe (@wealthelf) berichtet vor 46 Minuten

  @HLInvest systems still down. Zero ability to trade. Adds to my experience of repeated resilience issues, admin friction, delays, and inability to act when it matters. @IGcom — serious opportunity here. Why is your SIPP not execution-only? Requiring adviser sign-off to transfer is completely out of step with modern, self-directed investors. Build it properly and you’ll win a lot of business...certainly mine...be quick!

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  Tom Norman (@plaste) berichtet vor 52 Minuten

  @wealthelf @HLInvest @IGcom I'm trying out Trading212 for an ISA and not having any issues so far. Had it for about 6 months. (Though was an expensive spread for a smallcap.)

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  smudgedan (@Smudgedann) berichtet vor 53 Minuten

  @IGcom seem to have gone from being very good across the board to pulling every trick in the book to **** over their customers.

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  Mark Newton (@Mark_Newton1) berichtet vor 55 Minuten

  @djp4976 @IGcom There customer service is zero, call centre staff giving out wrong information. Philippines and Eastern Europe call centres useless. Their IT infrastructure is 3rd world & needs upgrading, but they spend 000's millions on new acquisitions to the detriment of the platform.

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  #TPAE (@TpaeSkinnykat03) berichtet vor 60 Minuten

  @englandcricket @IGcom Wasn’t Duckett on his “last warning” for tipping a pint on Jimmy’s head? Bloke was battered in Noosa, looks fat and can’t buy a run. Baz’s solution, have another game son. What a tier 2 joke of a cricketing nation. #Ashes

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  Topinfo (@TopTradersADVFN) berichtet vor 60 Minuten

  @ValliAkber @ii_couk @IGcom Yes it’s going live next few days. Will put the link on here and The Telegram group and reply to emails if I get from that. The App/platform I’m using is not Telegram itself and another App/Platform and the only reason I created that group is to provide information about the new subscription service as Twitter kept blocking some of my posts on here. Thx 🙏 Tops