IG Status: Handelsprobleme und Störungsmeldungen

Probleme in den letzten 24 Stunden

Die folgende Grafik zeigt die Anzahl der Meldungen, die wir in den letzten 24 Stunden über IG nach Tageszeit erhalten haben. Ein Ausfall wird festgestellt, wenn die Anzahl der Berichte höher ist als die Baseline, dargestellt durch die rote Linie.

Meist gemeldete Probleme

Im Folgenden sind die neuesten Probleme aufgeführt, die von IG-Benutzern über unsere Website gemeldet wurden.

• Handelsplattform (44%)
• Login (33%)
• Website (22%)

Live-Karte der Ausfälle

Die kürzlichst gemeldeten Probleme und Ausfälle entstanden von

City	Problem Type	Report Time
London	Login	vor 6 Tagen
Berlin	Login	vor 1 Monat
Southwark	Login	vor 1 Monat
Radstock	Website	vor 2 Monaten
Kendal	Handelsplattform	vor 2 Monaten
Leer	Handelsplattform	vor 3 Monaten

Vollständige Ausfallkarte

Community-Diskussion

Tipps? Frustrationen? Teile es hier. Nützliche Kommentare enthalten eine Beschreibung des Problems, der Stadt und der Postleitzahl.

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IG Problemmeldungen

Letzte Ausfälle und Probleme die in sozialen Medien gemeldet wurden:

• 
  Amynah (@Amynah_Aziz) berichtet vor 3 Minuten

  @IGcom I have been struggling since friday to create a live account (7x), response from IG all 7x, "sorry we are having technical issues". I sent an email twice to accountopening but no reply as yet. Can someone help please?

• 
  Stephen Hampson (@StephenHampson) berichtet vor 5 Minuten

  @englandcricket @IGcom Having to watch these clips here because @virginmedia provide such a shocking service to its customers. Not been able to watch anything since Wednesday. Bravo

• 
  Joseph Mata CRYPTO (@GetChillSnoopy) berichtet vor 14 Minuten

  @IGClientHelp withdrawals getting denied, no reason explained. Email sent and now account cannot login. Of course this happens when the weekend hits.

• 
  scottie (@dingle1964) berichtet vor 14 Minuten

  @englandcricket @IGcom Bashir has become a victim of Englands bad batting .

• 
  Gurkin (@gurkin192) berichtet vor 18 Minuten

  @IGcom Portal not working..... WTF?!

• 
  Watermelõn 🍉 (@wa7ermelon) berichtet vor 18 Minuten

  @Mr_K2015 @BarnyardBull72 @IGcom nope unfortunately, I contacted support the other week to get them to add it but nothing since. Can buy on most other platforms.

• 
  Cam (@CamTortola97) berichtet vor 22 Minuten

  @IGClientHelp Issue with platform?

• 
  smudgedan (@Smudgedann) berichtet vor 26 Minuten

  @adstrader @IGcom Reckon that’s a clerical error. Would be surprised if it isn’t all of them once they realise

• 
  jack (@johnmar74440222) berichtet vor 27 Minuten

  @englandcricket @IGcom WTF WID THIS FRAUD TEAM

• 
  joe ele (@joe31756) berichtet vor 28 Minuten

  @IGcom Quarter and monthly Options expiry this week for this reason the oil price is down

• 
  Macro Joe (@wealthelf) berichtet vor 29 Minuten

  @HLInvest systems still down. Zero ability to trade. Adds to my experience of repeated resilience issues, admin friction, delays, and inability to act when it matters. @IGcom — serious opportunity here. Why is your SIPP not execution-only? Requiring adviser sign-off to transfer is completely out of step with modern, self-directed investors. Build it properly and you’ll win a lot of business...certainly mine...be quick!

• 
  Mr Downs (@MrD23English) berichtet vor 29 Minuten

  @englandcricket @IGcom Atkinson, Carse, Tongue and Jacks is without doubt the worst bowling attack of all test-playing nations. Aus to post 500+ in their first innings.

• 
  Casino Capital (@CasinoCapital) berichtet vor 30 Minuten

  Hey @IGClientHelp, do you think you'll ever fix your share dealing accounts so it shows which currencies/amounts my funds are in? Just one of those basic things that's annoying enough I'll prob close my account over.

• 
  WhatsaMata8 (@whatsamata8) berichtet vor 31 Minuten

  @IGcom how do I get to speak to a human to resolve an issue? I’m trapped in AI chatbot hell where it keeps telling me to do something that doesn’t work, over and over again

• 
  T Baba (@Boltlightning77) berichtet vor 32 Minuten

  @IGClientHelp Hello, are your mobile platforms having login issues? I can't seem to login

• 
  TomMcAdamNo5 (@McAdamNo5) berichtet vor 34 Minuten

  @NWSportDave @englandcricket @IGcom Awful standard bar root and brook

• 
  gin&pinklemonade (@Woodywudpeck) berichtet vor 38 Minuten

  @Jack_Donaghy1 @IGcom I've put in a complaint let's see what happens lols

• 
  Neil Sanderson (@ChinUpChubbly) berichtet vor 39 Minuten

  @maneco1964 @IGcom Forgot my phone today, just found out $50 barrier is broken 👍

• 
  Matt (@MattySP500) berichtet vor 43 Minuten

  @IGcom But no charts, so you have to flick between accounts... pain in the arse really. Better platforms out there for crypto Will you be able to trade on high volatility days as you do have a tendency of having "We are experiencing issues" on high volatility days.

• 
  Andrewdc208 (@andrewdc208) berichtet vor 43 Minuten

  Anyone else's @IGcom Desktop being insanely slow, or is it just me?

• 
  ForGodsGlory (@MojoSnowman) berichtet vor 43 Minuten

  @IGcom BEWARE! Klarna allows fraud and you'll still have to pay!!! They say you're protected but their "fraud dept" is a fraud. They find every excuse NOT to help you and just keep taking your monthly payment, even when you didnt recieve the item because of criminals that use Klarna on fraudulent websites (allowed by Klarna). Is fraud commonly accepted by Klarna without any consumer protection? Klarna has a history of this. Just check out all the Facebook comments on their Page. It seems there are no safeguards for being defrauded and still having to pay Klarna, even though plenty of proof of fraud is given as evidence to Klarna's "fraud" dept. Klarna's customer service staff is incapable of handling fraud to the frustration and dismay of customers. Are fraudulent companies treated better than customers at Klarna? In July I ordered a product online that never arrived. I used Klarna to pay thinking it would be convenient. It turns out the website was a fake, but was able to ACCEPT PAYMENT USING KLARNA. I gave their CS rep all the incriminating proof of my claim but after 24 hours was told in an email that my claim was invalid. This is a very valid claim with more than enough proof for a 10 year old child to understand, yet Klarna's fraud dept obviously didn't take the time to actually "investigate" my claim. Since then I've spoken to several of Klarna's agents only to be told to wait for the "Fraud Dept" to contact me. Today another payment has been charged. They won't stop payments. The CS rep today said he can't stop the payments. I hope you can see how frustrating this is. I am now paying Klarna for a product that I never recieved, but the criminals who defrauded me GOT PAID BY KLARNA. - How many other Klarna customers are being treated this way? - How many fraudulent companies do business with, and get paid by Klarna? Just check the comments on their FB page. Klarna's customer service reps and fraud department are obviously unreliable and will NOT protect consumers. They act as if they dont care about theft and fraud as long as they get their money. Is this the sentiment of the entire company all the way to the top? Sebastian Siemiatowski and Michael Moritz? It seems they care only about the money they put in their own pockets even when criminals use their services and steal the money from consumers. This is Bad and Evil business!

• 
  Dougparkspropertynest (@network_surrey) berichtet vor 49 Minuten

  @IGcom any reason i keep getting ‘log in error please try later’ when trying to log in through your app ??

• 
  Amynah (@Amynah_Aziz) berichtet vor 51 Minuten

  @IGcom Client Services help desk referred the matter to backend team to investigate & resolve, still awaiting. I may be a very small fish but am a potential customer; very disappointed with your service.

• 
  Jebiga 🇪🇺🏴󠁧󠁢󠁷󠁬󠁳󠁿 🇦🇩🇨🇾🇭🇷🇨🇮 (@Nickpurn300) berichtet vor 52 Minuten

  @IGcom @IGClientHelp Unfortunately I will be making a complaint to the Financial Conduct Authority. My account remains blocked, my monies still not transfered out after repeated requests, no reply to DM.

• 
  Penny Share Trader (@Penny_Shares) berichtet vor 53 Minuten

  @ShareSpeculator @IGClientHelp Yep seems to be a id login issue

• 
  𝐂𝐚𝐫𝐩𝐞𝐝𝐢𝐞𝐦 (@the_carpdiem1) berichtet vor 53 Minuten

  @englandcricket @IGcom It's okkk.. no problem

• 
  Gaurav Jindal (@gj100596) berichtet vor 55 Minuten

  @englandcricket @IGcom That's a good comeback from England after being 1-0 down in the series. A lot of work to do but a good start #SLvENG

• 
  justaman (@justamantrading) berichtet vor 55 Minuten

  @topstocks2024 @IGcom Tried an actual buy and had the same issue this time. Only closing, no buying. Frustrating.

• 
  ShareSpeccy (@ShareSpeculator) berichtet vor 56 Minuten

  @Woodywudpeck @IGcom IG should send the request to the II within 2 or 3 days. After that it’s down to ii how quickly they process the request. By law, I believe ii have 15 working days to process it if it’s a cash-only transfer, otherwise they have up to 30 calendar days.

• 
  Mark Newton (@Mark_Newton1) berichtet vor 56 Minuten

  @djp4976 @IGcom There customer service is zero, call centre staff giving out wrong information. Philippines and Eastern Europe call centres useless. Their IT infrastructure is 3rd world & needs upgrading, but they spend 000's millions on new acquisitions to the detriment of the platform.