Funktioniert IG nicht?

IG ist der weltweit größte Forex Broker und CFD Dealer. Das Unternehmen bietet weltweiten Zugang zu einer umfassenden Produktlinie, die Forex, Aktienindizes, einzelne Aktien, Aktiensektoren, Rohstoffe, Kryptowährungen, Anleihen und Zinssätze auf einer Vielzahl von professionellen webbasierten und mobilen Handelsplattformen umfasst.

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Vollständige Ausfallkarte

Probleme in den letzten 24 Stunden

Die folgende Grafik zeigt die Anzahl der Meldungen, die wir in den letzten 24 Stunden über IG nach Tageszeit erhalten haben. Ein Ausfall wird festgestellt, wenn die Anzahl der Berichte höher ist als die Baseline, dargestellt durch die rote Linie.

In Moment haben wir bei IG keine Probleme entdeckt. Haben Sie Probleme oder einen Ausfall? hinterlasse eine Nachricht in den Kommentaren.

Meist gemeldete Probleme

Im Folgenden sind die neuesten Probleme aufgeführt, die von IG-Benutzern über unsere Website gemeldet wurden.

1. 

   Handelsplattform (83%)

2. 

   Login (17%)

Live-Karte der Ausfälle

Die kürzlichst gemeldeten Probleme und Ausfälle entstanden von

City	Problem Type	Report Time
Portsmouth	Handelsplattform	vor 6 Tagen
Basingstoke	Handelsplattform	vor 2 Monaten
Brandenburg an der Havel	Handelsplattform	vor 2 Monaten
Leer	Login	vor 2 Monaten
Leer	Handelsplattform	vor 3 Monaten
Hannover	Handelsplattform	vor 3 Monaten

Vollständige Ausfallkarte

Community-Diskussion

Tipps? Frustrationen? Teile es hier. Nützliche Kommentare enthalten eine Beschreibung des Problems, der Stadt und der Postleitzahl.

Hüten Sie sich vor „Support-Nummern“ oder „Wiederherstellungs“-Konten, die unten möglicherweise veröffentlicht werden. Stellen Sie sicher, dass Sie diese Kommentare melden und ablehnen. Vermeiden Sie die Veröffentlichung Ihrer persönlichen Daten.

IG Problemmeldungen

Letzte Ausfälle und Probleme die in sozialen Medien gemeldet wurden:

• Paul Ferguson (@fergulike) berichtet vor einer Minute

  @IGClientHelp To the "Help" desk. 6 days later still doing nothing for me. Absolute farce.

• iz (@iramahmed79) berichtet vor 5 Minuten

  @IGClientHelp I am still waiting to speak to someone. I have been calling your customer service team since 7pm today. Are you going to respond to my query anytime today.

• Simon Lee (@mok8674) berichtet vor 9 Minuten

  @IGClientHelp 2/ a platform can not handle high volume of traffic is not safe and it is possibly down again if there is higher volume again and people won’t able to trade and it will cause loss for someone.

• • •♛ Monarch ♛• • (@monarch_uk_) berichtet vor 11 Minuten

  @chriftC @IGClientHelp I've had the same issue and was unable to close my position causing me to miss a profit and endure a huge loss instead. But according to their support team 'they aren't having any technical issues' and can't help any further. So, if their system plays up and you lose money, tough

• Nah then 🙂 (@bot13737282896) berichtet vor 11 Minuten

  @IGClientHelp When will the bug with volume not updating web platform be fixed? Volume will show when viewing a stock but doesn’t update. It’s really hard to day trade with volume. I reporting it to IG 8 weeks ago, by email, provided screenshots, followed up, but still no fix 🤨

• Amoanster (@Amoanster) berichtet vor 18 Minuten

  @IGcom please remove restriction around #AMC. Its hardly a volatile stock anymore - flatlined for days. Other brokers have done this, why not @IGcom? Cannot average down on my entry and likely to lose money over this.

• JamesBishop83 (@Bishop83James) berichtet vor 19 Minuten

  @IGClientHelp trying to deposit money but get an error saying card payments not accepted and to call, been on hold over 25mins!? Giving up, what’s going on?

• TuckerTrading (@TuckerHealth) berichtet vor 19 Minuten

  @IGClientHelp No problem. I am attempting set up a Share Trading account with @IGClientHelp , but it seems to temporarily unavailable. Any idea when this will be open for new applications again? I desperately want to move across to IG from Trading212

• Paul Ferguson (@fergulike) berichtet vor 29 Minuten

  @IGClientHelp To the "Help Desk". Which after 4 days has not bothered replied. Why does it take so long!?

• kent riboe (@riboe_kent) berichtet vor 29 Minuten

  @IGClientHelp So what you're saying is when a client needs help to get verified, he needs to get verified first, to use live chat to get help to get verified so he can use the live chat? That's rather convenient for clients I guess :)

• Paul Ferguson (@fergulike) berichtet vor 30 Minuten

  @IGClientHelp why do you never respond to customer queries?

• David Humphreys (@davidchumphrey6) berichtet vor 31 Minuten

  @IGClientHelp Is there any chance that you could answer the phone please? I have been on hold for 2 hours waiting to speak to someone because I need to close a position and the neither the website or the app will let me. This is very bad service.

• AshaRSG (@RsgAsha) berichtet vor 31 Minuten

  @IGClientHelp @chunkymonkeeee Does your scheduled maintenance last days at a time, as I have not been able to get on for days, soon after you stopped selling GME and AMC

• งานออนไลน์หาเงินฟรี📍💸 (@X2UlBtHsPnx3Llk) berichtet vor 31 Minuten

  @IGClientHelp I'm already try to login on mobile app but it say login fail" we are sorry this platform is currently unavailable" (I'm from USA)

• • •♛ Monarch ♛• • (@monarch_uk_) berichtet vor 31 Minuten

  @IGClientHelp your system froze, didn't allow me to close a position, everything blacked out, went down, didn't let me close then either, went further down and finally closed.. but according to your staff, you are not having any technical issues and cannot help. Absolute joke

• AshaRSG (@RsgAsha) berichtet vor 33 Minuten

  @IGClientHelp how long does it take to fix IG community

• Simon Lee (@mok8674) berichtet vor 33 Minuten

  2/ @IGClientHelp a platform can not handle high volume of traffic is not safe and it is possibly down again if there is higher volume again and people won’t able to trade and it will cause loss for someone.

• allwired (@allwiredtv) berichtet vor 35 Minuten

  @IGClientHelp after 2 months trying to transfer my accounts, 1 account sorted after 6 weeks. 2nd account still in limbo with missing shares. On hold daily for 1 hour+ and get busied out. How do customers contact you?? Even a complaint letter 3 weeks ago with no result.

• Simon Lee (@mok8674) berichtet vor 37 Minuten

  1/ @IGClientHelp when I can trade gamestop? Can you give me a clearer reason why you banned trading? Is that really because of technical issue as #JuneFelix’s email? Now, #GME has low volume of trading . Can I trade?

• Ammar (@ammaramin78) berichtet vor 38 Minuten

  @IGClientHelp I'm fed up with your rubbish customer service

• Mark (@MarkBCars) berichtet vor 42 Minuten

  @IGcom why is the forum down?

• 洛笙 (@7Obhlb779b75IfI) berichtet vor 43 Minuten

  @IGcom Hi IG!!!Please help!!! There's difficulty to log in my Ins account. 7 days ago I register a new account by my email then it require me to tide a phone number and tells me need 24hours to verified, but I can't log in to my account until now. The help center can't pass.

• Ali (@UmairAl99630979) berichtet vor 45 Minuten

  @IGcom when will we be able to buy MGC Pharmaceuticals Ltd #MXC on the online platform?? No one answers the phone, no one is on the online chat, I have been trying to get in touch for weeks to sort out other issues, are you really for real for!!! @IGcom such bad service!!

• Paul Ferguson (@fergulike) berichtet vor 47 Minuten

  @IGcom why do you never respond to customer queries?

• Simon Lee (@mok8674) berichtet vor 48 Minuten

  @IGClientHelp @Dannystorer Market manipulation ? Or you have money problem?

• Lawrence Adisa (@LawrenceAdisa) berichtet vor 50 Minuten

  @IGClientHelp I'm in a live trade trying to get support and I've been on hold for 10 minutes? Where's the live support?

• Yups (@Dannystorer) berichtet vor 52 Minuten

  @IGClientHelp is it possible to buy otc stock on this platform? Tried searching community for answers but it is still down

• Sarah Rose (@SarahRose2468) berichtet vor 52 Minuten

  @IGcom does anyone actually answer your support number? If not you should turn off call waiting. This is ridiculous

• Chris Cheshire (@chriftC) berichtet vor 54 Minuten

  @IGClientHelp I am using the spread bet paper trading account, and I am getting issues where I can't open or close positions. Very annoying, please help

• . (@LastName_Glass) berichtet vor 54 Minuten

  @IGClientHelp @IGcom Anyone thinking of joining should be know that IG 24/7 customer service means you’ll be on the phone 24/7 trying to get through to a single member of their call centre. 2 weeks just to open an account