IG Status: Handelsprobleme und Störungsmeldungen

Probleme in den letzten 24 Stunden

Die folgende Grafik zeigt die Anzahl der Meldungen, die wir in den letzten 24 Stunden über IG nach Tageszeit erhalten haben. Ein Ausfall wird festgestellt, wenn die Anzahl der Berichte höher ist als die Baseline, dargestellt durch die rote Linie.

Meist gemeldete Probleme

Im Folgenden sind die neuesten Probleme aufgeführt, die von IG-Benutzern über unsere Website gemeldet wurden.

• Handelsplattform (55%)
• Login (27%)
• Abhebungen (9%)
• Website (9%)

Live-Karte der Ausfälle

Die kürzlichst gemeldeten Probleme und Ausfälle entstanden von

City	Problem Type	Report Time
London	Handelsplattform	vor 2 Tagen
Markt Schwaben	Handelsplattform	vor 3 Tagen
Castleford	Abhebungen	vor 9 Tagen
Paris	Login	vor 23 Tagen
Brussels	Handelsplattform	vor 24 Tagen
Upminster	Login	vor 27 Tagen

Vollständige Ausfallkarte

Community-Diskussion

Tipps? Frustrationen? Teile es hier. Nützliche Kommentare enthalten eine Beschreibung des Problems, der Stadt und der Postleitzahl.

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IG Problemmeldungen

Letzte Ausfälle und Probleme die in sozialen Medien gemeldet wurden:

• 
  smudgedan (@Smudgedann) berichtet vor 4 Minuten

  @adstrader @IGcom Reckon that’s a clerical error. Would be surprised if it isn’t all of them once they realise

• 
  Harald Hadrada (@HaraldHadrada2) berichtet vor 4 Minuten

  @IGClientHelp Can you please update us ASAP. Your service and response is toilet. You used to be a pillar or trading and standards. Your now well.......

• 
  Mr•K (@Mr_K2015) berichtet vor 8 Minuten

  @IGcom Can’t login to my account?

• 
  ForGodsGlory (@MojoSnowman) berichtet vor 8 Minuten

  @IGcom BEWARE! Klarna allows fraud and you'll still have to pay!!! They say you're protected but their "fraud dept" is a fraud. They find every excuse NOT to help you and just keep taking your monthly payment, even when you didnt recieve the item because of criminals that use Klarna on fraudulent websites (allowed by Klarna). Is fraud commonly accepted by Klarna without any consumer protection? Klarna has a history of this. Just check out all the Facebook comments on their Page. It seems there are no safeguards for being defrauded and still having to pay Klarna, even though plenty of proof of fraud is given as evidence to Klarna's "fraud" dept. Klarna's customer service staff is incapable of handling fraud to the frustration and dismay of customers. Are fraudulent companies treated better than customers at Klarna? In July I ordered a product online that never arrived. I used Klarna to pay thinking it would be convenient. It turns out the website was a fake, but was able to ACCEPT PAYMENT USING KLARNA. I gave their CS rep all the incriminating proof of my claim but after 24 hours was told in an email that my claim was invalid. This is a very valid claim with more than enough proof for a 10 year old child to understand, yet Klarna's fraud dept obviously didn't take the time to actually "investigate" my claim. Since then I've spoken to several of Klarna's agents only to be told to wait for the "Fraud Dept" to contact me. Today another payment has been charged. They won't stop payments. The CS rep today said he can't stop the payments. I hope you can see how frustrating this is. I am now paying Klarna for a product that I never recieved, but the criminals who defrauded me GOT PAID BY KLARNA. - How many other Klarna customers are being treated this way? - How many fraudulent companies do business with, and get paid by Klarna? Just check the comments on their FB page. Klarna's customer service reps and fraud department are obviously unreliable and will NOT protect consumers. They act as if they dont care about theft and fraud as long as they get their money. Is this the sentiment of the entire company all the way to the top? Sebastian Siemiatowski and Michael Moritz? It seems they care only about the money they put in their own pockets even when criminals use their services and steal the money from consumers. This is Bad and Evil business!

• 
  richard bayliss (@rbaylis256) berichtet vor 10 Minuten

  @IGClientHelp Help please my account is locked out and even though i asked for reset email (upto 8 hours or so agao now) ive recieved nothing at all

• 
  Christine Slimm (@chrissies141) berichtet vor 17 Minuten

  @englandcricket @IGcom Pity Atherton is commentating, I really think he has a down on English cricket.

• 
  IG (@IGcom) berichtet vor 19 Minuten

  @Heetan001 We're really sorry to hear about your experience. That’s certainly not what we strive for. If you're still waiting for a resolution, please send your account number and a brief summary of the issue to @IGClientHelp via DM so we can investigate and assist you further.

• 
  fundamentally its a bargain (@its_fundamental) berichtet vor 21 Minuten

  @IGClientHelp ARM Holdings PLC ADR (24 Hours) CHART IS BROKEN - MISSING CRITICALPRICE ACTION SINCE 9 LAST NOIGHT (UK time)

• 
  Neil Sanderson (@ChinUpChubbly) berichtet vor 22 Minuten

  @maneco1964 @IGcom Forgot my phone today, just found out $50 barrier is broken 👍

• 
  Mr R (@MrR1chmond) berichtet vor 23 Minuten

  @IGSquawk @IGcom have you not woken up yet? System down?

• 
  Amynah (@Amynah_Aziz) berichtet vor 24 Minuten

  @IGcom I have been struggling since friday to create a live account (7x), response from IG all 7x, "sorry we are having technical issues". I sent an email twice to accountopening but no reply as yet. Can someone help please?

• 
  paul Borrowdale (@BorrowdalePaul) berichtet vor 27 Minuten

  @ChazWood5 @englandcricket @IGcom oh god yes awful bowling attack dodgy wicket keeper no spinner terrible openers.

• 
  Tony S (@scotty648) berichtet vor 34 Minuten

  @ChazWood5 @englandcricket @IGcom Certainly the worst prepared

• 
  matt (@clarityenjoyer) berichtet vor 34 Minuten

  @englandcricket @IGcom Terrible team

• 
  dismantle_ (@JJJorange) berichtet vor 35 Minuten

  @IGcom @financialombuds I am also still pending a reply to this issue from last week, they have gone beyond 1 business day.

• 
  Casino Capital (@CasinoCapital) berichtet vor 36 Minuten

  @chippycapital I actually like IG generally, am probably one of their longest-standing customers (last century!), but damn @IGClientHelp they'll just ignore you when you try and suggest tiny UX changes that would improve their systems. Am on verge of shutting all my accounts except spreadbet

• 
  Benjamin Hernandez 🔥 (@benjamin_hsys) berichtet vor 38 Minuten

  @IGcom flash crash again huh

• 
  Macro Joe (@wealthelf) berichtet vor 38 Minuten

  @HLInvest systems still down. Zero ability to trade. Adds to my experience of repeated resilience issues, admin friction, delays, and inability to act when it matters. @IGcom — serious opportunity here. Why is your SIPP not execution-only? Requiring adviser sign-off to transfer is completely out of step with modern, self-directed investors. Build it properly and you’ll win a lot of business...certainly mine...be quick!

• 
  Gurkin (@gurkin192) berichtet vor 38 Minuten

  @IGcom Portal not working..... WTF?!

• 
  Amynah (@Amynah_Aziz) berichtet vor 40 Minuten

  @IGcom Client Services help desk referred the matter to backend team to investigate & resolve, still awaiting. I may be a very small fish but am a potential customer; very disappointed with your service.

• 
  𝐂𝐚𝐫𝐩𝐞𝐝𝐢𝐞𝐦 (@the_carpdiem1) berichtet vor 43 Minuten

  @englandcricket @IGcom No problem brooky

• 
  Sach 🌏 (@sachsyd) berichtet vor 43 Minuten

  Rubbish service at @IGClientHelp @IGAus #asxnews #ausbiz #asx

• 
  AnnRaj (@anandhichetlur) berichtet vor 44 Minuten

  @IGcom hi, I requested a part cash transfer which was confirmed again by email but have got a message that my stock holdings are being transferred. Not sure why this confusion. Can you please help

• 
  Matt (@MattySP500) berichtet vor 45 Minuten

  Anyone else having issues with the charts on IG index @IGcom @IGClientHelp

• 
  Macro Joe (@wealthelf) berichtet vor 48 Minuten

  @HLInvest systems still down. Zero ability to trade. Adds to my experience of repeated resilience issues, admin friction, delays, and inability to act when it matters. @IGcom — serious opportunity here. Why is your SIPP not execution-only? Requiring adviser sign-off to transfer is completely out of step with modern, self-directed investors. Build it properly and you’ll win a lot of business...certainly mine...be quick!

• 
  Penny Share Trader (@Penny_Shares) berichtet vor 51 Minuten

  @ShareSpeculator @IGClientHelp Yep seems to be a id login issue

• 
  Guy Edwards (@Nice_GuyEddie) berichtet vor 54 Minuten

  @ChazWood5 @englandcricket @IGcom Probably the worst prepared and managed

• 
  options_222 (@options_222) berichtet vor 57 Minuten

  @IGcom @Polymarket Damn right 😬

• 
  MattBrookes (@MattBrookes3) berichtet vor 58 Minuten

  @LordBadshot @Smudgedann @IGcom I use them, and must be out of the loop as I’m not aware of anything. What’s the problem, and should I be concerned?

• 
  PeeKay (@PrasKon) berichtet vor 59 Minuten

  @rprasannag @englandcricket @IGcom I don't think they should be sent back. Support them. Did they do anything inappropriate?