IG Status: Handelsprobleme und Störungsmeldungen

Probleme in den letzten 24 Stunden

Die folgende Grafik zeigt die Anzahl der Meldungen, die wir in den letzten 24 Stunden über IG nach Tageszeit erhalten haben. Ein Ausfall wird festgestellt, wenn die Anzahl der Berichte höher ist als die Baseline, dargestellt durch die rote Linie.

Meist gemeldete Probleme

Im Folgenden sind die neuesten Probleme aufgeführt, die von IG-Benutzern über unsere Website gemeldet wurden.

• Handelsplattform (55%)
• Login (27%)
• Abhebungen (9%)
• Website (9%)

Live-Karte der Ausfälle

Die kürzlichst gemeldeten Probleme und Ausfälle entstanden von

City	Problem Type	Report Time
London	Handelsplattform	vor 9 Tagen
Markt Schwaben	Handelsplattform	vor 10 Tagen
Castleford	Abhebungen	vor 16 Tagen
Paris	Login	vor 30 Tagen
Brussels	Handelsplattform	vor 1 Monat
Upminster	Login	vor 1 Monat

Vollständige Ausfallkarte

Community-Diskussion

Tipps? Frustrationen? Teile es hier. Nützliche Kommentare enthalten eine Beschreibung des Problems, der Stadt und der Postleitzahl.

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IG Problemmeldungen

Letzte Ausfälle und Probleme die in sozialen Medien gemeldet wurden:

• 
  Matt (@MattySP500) berichtet vor 3 Minuten

  Anyone else having issues with the charts on IG index @IGcom @IGClientHelp

• 
  fundamentally its a bargain (@its_fundamental) berichtet vor 4 Minuten

  Any answer on the above. I have no interest in @UpholdInc and their offering so how do I stop having to look at you trying to shove it down your customers throats @IGClientHelp @IGcom - it is extremely annoying and should not be mandatory for a client to see every login.

• 
  Jebiga 🇪🇺🏴󠁧󠁢󠁷󠁬󠁳󠁿 🇦🇩🇨🇾🇭🇷🇨🇮 (@Nickpurn300) berichtet vor 6 Minuten

  @IGcom morning. You have blocked my account, your help desk can give me no reason for this. I have tried 3 times to withdraw my balance to no effect, your help desk say there is no record of withdrawal application even though I have email conformation. Is there an issue?

• 
  Amynah (@Amynah_Aziz) berichtet vor 8 Minuten

  @IGcom I have been struggling since friday to create a live account (7x), response from IG all 7x, "sorry we are having technical issues". I sent an email twice to accountopening but no reply as yet. Can someone help please?

• 
  matt92 (@matt92__) berichtet vor 11 Minuten

  📊 Deal Status: ACCEPTED ✅ or 📊 Deal Status: REJECTED ❌ ❌ Reason: [exact IG error message] Any tech experts on here #IG #TradingView #Replit @tradingview @ReplitSupport @IGClientHelp

• 
  Abs B (@AbsB498343) berichtet vor 13 Minuten

  @englandcricket @IGcom Whats happened to Ducketts form? Hope he gets these awful innings out of his system before the Ashes. Tbf was an unplayable delivery

• 
  Mr•K (@Mr_K2015) berichtet vor 14 Minuten

  @IGcom Can’t login to my account?

• 
  Casino Capital (@CasinoCapital) berichtet vor 14 Minuten

  Hey @IGClientHelp, do you think you'll ever fix your share dealing accounts so it shows which currencies/amounts my funds are in? Just one of those basic things that's annoying enough I'll prob close my account over.

• 
  Matt (@MattySP500) berichtet vor 19 Minuten

  Anyone else having issues with the charts on IG index @IGcom @IGClientHelp

• 
  ShareSpeccy (@ShareSpeculator) berichtet vor 21 Minuten

  @Woodywudpeck @IGcom IG should send the request to the II within 2 or 3 days. After that it’s down to ii how quickly they process the request. By law, I believe ii have 15 working days to process it if it’s a cash-only transfer, otherwise they have up to 30 calendar days.

• 
  dismantle_ (@JJJorange) berichtet vor 27 Minuten

  @IGClientHelp So next steps is complaints to see if we can conclude an understanding. There is no point displaying a closed positon to a customer and then arbitrarily reconciling to another point in time.

• 
  dismantle_ (@JJJorange) berichtet vor 28 Minuten

  @IGcom @financialombuds I am also still pending a reply to this issue from last week, they have gone beyond 1 business day.

• 
  PeeKay (@PrasKon) berichtet vor 29 Minuten

  @rprasannag @englandcricket @IGcom I don't think they should be sent back. Support them. Did they do anything inappropriate?

• 
  King (@KK39072403) berichtet vor 30 Minuten

  @maneco1964 @IGcom #Silver was played and slammed down by almost $3 post it's ATH of $51.38

• 
  T Baba (@Boltlightning77) berichtet vor 30 Minuten

  @IGClientHelp Hello, are your mobile platforms having login issues? I can't seem to login

• 
  CarlRambo2025 (@CarlRambo2025) berichtet vor 32 Minuten

  @IGcom Why isn't XRP on your picture? Solano breaks down every 2nd month

• 
  andy mufc (@AndrewFearn95) berichtet vor 33 Minuten

  @gazzriley @englandcricket @IGcom Your best player normally bats at 4, so I don’t mind Root staying there - especially as he’s already tried 3 and struggled. Brook on the other hand is vice-captain, he needs to take on a bigger role in the team, it might actually help his game giving him more responsibility.

• 
  Emeka N (@emeka89) berichtet vor 33 Minuten

  @IGcom I’ve been on hold for almost 2 hours. Is your customer service phone line open today or not? On google it says 24/7 today, on the app it says it is outside normal working hours Please clarify

• 
  mark (@sociedadboy) berichtet vor 34 Minuten

  @englandcricket @IGcom Stupid shot

• 
  ForGodsGlory (@MojoSnowman) berichtet vor 34 Minuten

  @IGcom BEWARE! Klarna allows fraud and you'll still have to pay!!! They say you're protected but their "fraud dept" is a fraud. They find every excuse NOT to help you and just keep taking your monthly payment, even when you didnt recieve the item because of criminals that use Klarna on fraudulent websites (allowed by Klarna). Is fraud commonly accepted by Klarna without any consumer protection? Klarna has a history of this. Just check out all the Facebook comments on their Page. It seems there are no safeguards for being defrauded and still having to pay Klarna, even though plenty of proof of fraud is given as evidence to Klarna's "fraud" dept. Klarna's customer service staff is incapable of handling fraud to the frustration and dismay of customers. Are fraudulent companies treated better than customers at Klarna? In July I ordered a product online that never arrived. I used Klarna to pay thinking it would be convenient. It turns out the website was a fake, but was able to ACCEPT PAYMENT USING KLARNA. I gave their CS rep all the incriminating proof of my claim but after 24 hours was told in an email that my claim was invalid. This is a very valid claim with more than enough proof for a 10 year old child to understand, yet Klarna's fraud dept obviously didn't take the time to actually "investigate" my claim. Since then I've spoken to several of Klarna's agents only to be told to wait for the "Fraud Dept" to contact me. Today another payment has been charged. They won't stop payments. The CS rep today said he can't stop the payments. I hope you can see how frustrating this is. I am now paying Klarna for a product that I never recieved, but the criminals who defrauded me GOT PAID BY KLARNA. - How many other Klarna customers are being treated this way? - How many fraudulent companies do business with, and get paid by Klarna? Just check the comments on their FB page. Klarna's customer service reps and fraud department are obviously unreliable and will NOT protect consumers. They act as if they dont care about theft and fraud as long as they get their money. Is this the sentiment of the entire company all the way to the top? Sebastian Siemiatowski and Michael Moritz? It seems they care only about the money they put in their own pockets even when criminals use their services and steal the money from consumers. This is Bad and Evil business!

• 
  Zaraq Afzal (@afzal_zara26257) berichtet vor 40 Minuten

  @englandcricket @IGcom An innings of highest quality by Joe Root.

• 
  smudgedan (@Smudgedann) berichtet vor 41 Minuten

  @DavidBurton1971 @Aquis_Exchange @IGcom Need a credible solution for this. What benefits does this migration offer customers that that outweighs the aggravation for holders of Aquis shares

• 
  IG Client Help (@IGClientHelp) berichtet vor 42 Minuten

  @knox_trading @IGcom We're sorry about this. We're aware of the issue affecting ASX on our platform. If you need to make changes or open a new ASX position, please call us as our Dealers are ready to help. Thanks so much for your patience while we work on resolving this.

• 
  Victor Cortino (@CortinoVictor) berichtet vor 42 Minuten

  @ChazWood5 @englandcricket @IGcom Yes. Easily. By far the worst.

• 
  justaman (@justamantrading) berichtet vor 47 Minuten

  @topstocks2024 @IGcom Tried an actual buy and had the same issue this time. Only closing, no buying. Frustrating.

• 
  Benjamin Hernandez 🔥 (@benjamin_hsys) berichtet vor 50 Minuten

  @IGcom flash crash again huh

• 
  Humaira A (@BuksNCofy) berichtet vor 52 Minuten

  @igcom @igclienthelp Been waiting for 2 hours on your WhatsApp ‘service’ + live chat with no response. Simple requests go through convoluted processes; I was promised a 3hr turnaround on a ‘ card verification’ that is still pending over 24hrs later? Shocking customer service!

• 
  Rob ⭐⭐️ (@LordBadshot) berichtet vor 55 Minuten

  @Smudgedann @IGcom Not a happy ship. New mgmt seem to be doing their best to destroy what was a great brand. Trouble is they are printing cash with all this vol so mgmt will believe their own hype. Clients will vote with their feet imo.

• 
  IG Client Help (@IGClientHelp) berichtet vor 56 Minuten

  @whatsamata8 @IGcom Sorry about that, we know how frustrating it is. Try typing “agent” or “speak to an adviser” in the chatbot to reach a human. If you like, DM us your account ID and a brief issue and we’ll look into it and help.

• 
  Ric₿ezos (@BezosRic) berichtet vor 60 Minuten

  @DonaldPond6 @IGcom Yes, wonder if the decision was made further down the chain. If the CEO was aware that's an absolute shocker. Might be an opportunity for @vladtenev at Robinhood to steal some more UK market share by just offering better customer experiences.