Funktioniert IG nicht?

IG ist der weltweit größte Forex Broker und CFD Dealer. Das Unternehmen bietet weltweiten Zugang zu einer umfassenden Produktlinie, die Forex, Aktienindizes, einzelne Aktien, Aktiensektoren, Rohstoffe, Kryptowährungen, Anleihen und Zinssätze auf einer Vielzahl von professionellen webbasierten und mobilen Handelsplattformen umfasst.

Melde ein Problem

Vollständige Ausfallkarte

Probleme in den letzten 24 Stunden

Die folgende Grafik zeigt die Anzahl der Meldungen, die wir in den letzten 24 Stunden über IG nach Tageszeit erhalten haben. Ein Ausfall wird festgestellt, wenn die Anzahl der Berichte höher ist als die Baseline, dargestellt durch die rote Linie.

In Moment haben wir bei IG keine Probleme entdeckt. Haben Sie Probleme oder einen Ausfall? hinterlasse eine Nachricht in den Kommentaren.

Meist gemeldete Probleme

Im Folgenden sind die neuesten Probleme aufgeführt, die von IG-Benutzern über unsere Website gemeldet wurden.

1. 

   Handelsplattform (75%)

2. 

   Website (13%)

3. 

   Login (13%)

Live-Karte der Ausfälle

Die kürzlichst gemeldeten Probleme und Ausfälle entstanden von

City	Problem Type	Report Time
Basingstoke	Handelsplattform	vor einem Monat
Brandenburg an der Havel	Handelsplattform	vor einem Monat
Leer	Login	vor 2 Monaten
Leer	Handelsplattform	vor 2 Monaten
Hannover	Handelsplattform	vor 2 Monaten
Stade	Handelsplattform	vor 2 Monaten

Vollständige Ausfallkarte

Community-Diskussion

Tipps? Frustrationen? Teile es hier. Nützliche Kommentare enthalten eine Beschreibung des Problems, der Stadt und der Postleitzahl.

Hüten Sie sich vor „Support-Nummern“ oder „Wiederherstellungs“-Konten, die unten möglicherweise veröffentlicht werden. Stellen Sie sicher, dass Sie diese Kommentare melden und ablehnen. Vermeiden Sie die Veröffentlichung Ihrer persönlichen Daten.

IG Problemmeldungen

Letzte Ausfälle und Probleme die in sozialen Medien gemeldet wurden:

• Erica **** (@batcountrybets) berichtet vor 5 Sekunden

  @IGClientHelp OK I have figured out what is happening the graphs don't show for my share dealing positions IF i have an order open on them. Please help.

• Simon McDonnell (@Si_macc) berichtet vor 18 Sekunden

  @IGcom still waiting for an email response from your transfers department regarding my ISA transfer. It it was a problem your end so expecting it to be sorted asap. Can't get hold of anyone in your transfers department, I was told to call 020 7633 5569, is this right?

• Ed Poole (@_ewp) berichtet vor 4 Minuten

  @IGClientHelp Your volume indicators are broken and have been for a while - they don’t update unless you refresh the page. Any visibility on this? Given the lack of reply the last time I tweeted, I’m not holding my breath though…

• David O'Neil (@David1IL) berichtet vor 4 Minuten

  @IGClientHelp - blank charts this morning after placing orders pre market opening. Charts stayed blank for first 30 minutes of trading. Trading completely blind! Tried logging in and out via browser, had no effect. I have seen others reporting similar issues. Screenshots sent.

• El Fern (Taking the P*ss) (@BucklerFern) berichtet vor 9 Minuten

  @cperkin99 @LondonSouthEast If you compare LSE's poor performance, with IG's direct anti-client behaviors, gives you something to look at. One doesn't server investors so well, the other acts directly contrary to the interests of investors (their clients). @IGClientHelp Could not deal with IG again, ever.

• shak (@shak_m) berichtet vor 12 Minuten

  @IGcom worst ever customer service. On hold for over an hour and then get cut off. Waiting for my shares over 2 weeks still nothing. How do you operate

• Harald Hadrada (@HaraldHadrada2) berichtet vor 12 Minuten

  Right cant be assed with last 30. Good week but markets looking or aim market is looking wishy washy in general. Roll on next week and please @IGClientHelp help me get my III to IG transaction moving. Ile bring loads of new pi with me after.

• Derrick Aning (@DerrickAning) berichtet vor 13 Minuten

  @IGClientHelp hello my name is Derrick Aning. The name on my IG account @prof_amazing suddenly changed from Derrick Aning to Francis Mark. And my dp also changed. How do I fix this please.

• Gareth Williams (@williaga) berichtet vor 16 Minuten

  @IGcom Reset my login for the third time. Account still locked. Your last chance. Just tell me what to do or unlock the account. If not I'll just go to CMC. Life's too short

• rui (@ruiiwang) berichtet vor 19 Minuten

  @IGClientHelp so hard to get in touch with customer service.. as a new customer I tried to call, email, online help for my transfer..no reply for over a week.. transfer was delayed by other firm so looking for a new one but so far IG is bit disappointing...

• Alejandro Pintado (@PintadoAle) berichtet vor 24 Minuten

  @IGClientHelp I have emailed already and I was told IT is aware and to wait for a fix. It seems the platform doesnt like GTC orders and I need to cancel them and put a new one in or the platform breaks.

• Harald Hadrada (@HaraldHadrada2) berichtet vor 26 Minuten

  @IGClientHelp Getting silly now my post arrived last Wednesday and transfer process not started. I was told yesterday nobody had been to the post room for days but would go now. Common this is not good service so far.

• Dan Bennett (@DJBennett_djb) berichtet vor 29 Minuten

  @IGClientHelp hi I'm having a weird issue where I can't go back beyond before 2020 on my workplace charts. Can you advise

• John Thornton (@HakePirate) berichtet vor 31 Minuten

  @IGClientHelp trying to do a cash ISA transfer. Chat does not work properly, when I telephone no help is provided, just fobbed off. You received cash from other provider 30/3 but nobody will check what is going on. Have emailed a few times, but no progress.

• Lorenzo Farro (@TraderZo) berichtet vor 36 Minuten

  @IGClientHelp Please note that this issue is for a US MT4 account.

• KrediKings (@KrediKings) berichtet vor 37 Minuten

  @IGcom @IGSquawk can anyone give me some contact details to speak to someone about my account? customer service? anything?

• David O'Neil (@David1IL) berichtet vor 40 Minuten

  @IGClientHelp What is the point of having an online platform if I need to call and request a stock? This was the first day of trading on the ASX after IPO. Thought it might just be in the list along with all other stocks. Similar issue the previous day with Delorean.

• Sasuuni (@Sasuuni) berichtet vor 43 Minuten

  @IGClientHelp I sent you a DM on Friday after days of not being able to contact customer support via phone, can you reply?

• El Fern (Taking the P*ss) (@BucklerFern) berichtet vor 45 Minuten

  @fckisam1676 @IGClientHelp Do not deal with IG. Don't give a f--k about clients and customer service is SH1-E.

• Andy Penson (@Andy_Penson) berichtet vor 47 Minuten

  @IGClientHelp I have been trying to get hold of you guys to finalise a rights issue order but have been on hold for an hour. The live chat has been unanswered too. We are told to call but we can't if we're not answered.

• HH (@HH11965784) berichtet vor 48 Minuten

  @ELurie7 @IGClientHelp Same issues on Forex since Thursday last week. GBP/USD is not updating in real time so Orders are not changing to Positons

• shak (@shak_m) berichtet vor 48 Minuten

  @IGClientHelp useless help on online chat and via phone. On hold for over hour then call gets dropped. People promise to email but never hear from them again. Once all funds are cleared and you finally give me shares will leave. Disgusting

• graftkicks 👞 (@dangrafty) berichtet vor 49 Minuten

  @williaga @IGcom Hello go message Daniel_hacks001 on Instagram. He helped me in getting back my account, this support system sucks mate

• Derrick Aning (@DerrickAning) berichtet vor 51 Minuten

  @IGClientHelp hello my name is Derrick. The name in my IG account @profamazing suddenly changed from Derrick Aning to Francis Mark. And my dp also changed. How do I fix this please

• Larus (@MrLarus) berichtet vor 54 Minuten

  @IGClientHelp Thank you. The numbers on your app don't respond in anything like a reasonable time for placing a trade, but I was given a direct line by a fellow investor. Your service frankly is crap at the moment.

• HH (@HH11965784) berichtet vor 55 Minuten

  @IGClientHelp need you help with Forex for GBP/USD - chart is not updating properly since last Thursday - very slow and candle movement even on 10min chart is not consistent. Orders do not transition to Positions.

• Lorenzo Farro (@TraderZo) berichtet vor 56 Minuten

  @IGClientHelp Hi, I reached out to helpdesk with some MT4 issues a while back but only some got resolved and no response on the rest. My acct has an issue where partial close tickets are being generated with the open time the same as the close time. They should have the open time

• shak (@shak_m) berichtet vor 57 Minuten

  @IGcom Doesnt mean you cut me off? The questions i have do not get answered in your faq. You are witholding my shares for an invalid reason. And your support is useless and shocking. Just constant lies of getting back in contact with me.

• Gareth Williams (@williaga) berichtet vor 58 Minuten

  @IGcom can you please tell me HOW I get in touch with you people? My account is locked for some reason but nowhere can I see a way to get help..... This is ridiculous!!!

• Aashish (@Aashish18770606) berichtet vor 58 Minuten

  @IGClientHelp waiting on the support call for over an hour, is someone ever going to answer??!! I need to withdraw money from my account