IG Status: Handelsprobleme und Störungsmeldungen

Probleme in den letzten 24 Stunden

Die folgende Grafik zeigt die Anzahl der Meldungen, die wir in den letzten 24 Stunden über IG nach Tageszeit erhalten haben. Ein Ausfall wird festgestellt, wenn die Anzahl der Berichte höher ist als die Baseline, dargestellt durch die rote Linie.

Meist gemeldete Probleme

Im Folgenden sind die neuesten Probleme aufgeführt, die von IG-Benutzern über unsere Website gemeldet wurden.

• Login (43%)
• Handelsplattform (43%)
• Abhebungen (7%)
• Website (7%)

Live-Karte der Ausfälle

Die kürzlichst gemeldeten Probleme und Ausfälle entstanden von

City	Problem Type	Report Time
Montpellier	Login	vor 15 Tagen
Narbonne	Login	vor 15 Tagen
Charleville-Mézières	Website	vor 16 Tagen
Figeac	Login	vor 16 Tagen
Clichy	Login	vor 21 Tagen
Sérignan	Handelsplattform	vor 27 Tagen

Vollständige Ausfallkarte

Community-Diskussion

Tipps? Frustrationen? Teile es hier. Nützliche Kommentare enthalten eine Beschreibung des Problems, der Stadt und der Postleitzahl.

Hüten Sie sich vor „Support-Nummern“ oder „Wiederherstellungs“-Konten, die unten möglicherweise veröffentlicht werden. Stellen Sie sicher, dass Sie diese Kommentare melden und ablehnen. Vermeiden Sie die Veröffentlichung Ihrer persönlichen Daten.

IG Problemmeldungen

Letzte Ausfälle und Probleme die in sozialen Medien gemeldet wurden:

• 
  gin&pinklemonade (@Woodywudpeck) berichtet vor 21 Sekunden

  @Jack_Donaghy1 @IGcom I've put in a complaint let's see what happens lols

• 
  dismantle_ (@JJJorange) berichtet vor 2 Minuten

  @IGcom @financialombuds If anyone @IGcom is reading this, I still have had no acknowledgement from my support request sent Friday. I emailed yesterday as follow up for the complaints process.

• 
  Breakout Capital Ventures (@BreakoutCV) berichtet vor 5 Minuten

  @djp4976 @IGcom @LondonSouthEast I get live trade quotes with IG, only have an isa but there’s no alteration to the service from my experience! Never had RSP or L2

• 
  Ric₿ezos (@BezosRic) berichtet vor 8 Minuten

  @DonaldPond6 @IGcom Yes, wonder if the decision was made further down the chain. If the CEO was aware that's an absolute shocker. Might be an opportunity for @vladtenev at Robinhood to steal some more UK market share by just offering better customer experiences.

• 
  Matt (@MattySP500) berichtet vor 10 Minuten

  Anyone else having issues with the charts on IG index @IGcom @IGClientHelp

• 
  CT🪐 (@gercekci_V) berichtet vor 13 Minuten

  @IGcom MAYBE YOU SHOULD HAVE A FASTER REACHABLE CUSTOMER SERVICE ESPECIALLY WHEN YOUR SYSTEMS ARE NOT RESPONDING!!!

• 
  Victor Cortino (@CortinoVictor) berichtet vor 13 Minuten

  @ChazWood5 @englandcricket @IGcom Yes. Easily. By far the worst.

• 
  Singh V.R. (@Singhcricguy) berichtet vor 16 Minuten

  @englandcricket @IGcom Looks bad but Good luck to change the stat- The last time England won a test match in Australia was when- a. Kohli was yet to make his test debut. b. Joe Root didn’t play any one of his 161 Test matches.

• 
  AnnRaj (@anandhichetlur) berichtet vor 19 Minuten

  @IGcom hi, I requested a part cash transfer which was confirmed again by email but have got a message that my stock holdings are being transferred. Not sure why this confusion. Can you please help

• 
  MattBrookes (@MattBrookes3) berichtet vor 19 Minuten

  @LordBadshot @Smudgedann @IGcom I use them, and must be out of the loop as I’m not aware of anything. What’s the problem, and should I be concerned?

• 
  ForGodsGlory (@MojoSnowman) berichtet vor 22 Minuten

  @IGcom BEWARE! Klarna allows fraud and you'll still have to pay!!! They say you're protected but their "fraud dept" is a fraud. They find every excuse NOT to help you and just keep taking your monthly payment, even when you didnt recieve the item because of criminals that use Klarna on fraudulent websites (allowed by Klarna). Is fraud commonly accepted by Klarna without any consumer protection? Klarna has a history of this. Just check out all the Facebook comments on their Page. It seems there are no safeguards for being defrauded and still having to pay Klarna, even though plenty of proof of fraud is given as evidence to Klarna's "fraud" dept. Klarna's customer service staff is incapable of handling fraud to the frustration and dismay of customers. Are fraudulent companies treated better than customers at Klarna? In July I ordered a product online that never arrived. I used Klarna to pay thinking it would be convenient. It turns out the website was a fake, but was able to ACCEPT PAYMENT USING KLARNA. I gave their CS rep all the incriminating proof of my claim but after 24 hours was told in an email that my claim was invalid. This is a very valid claim with more than enough proof for a 10 year old child to understand, yet Klarna's fraud dept obviously didn't take the time to actually "investigate" my claim. Since then I've spoken to several of Klarna's agents only to be told to wait for the "Fraud Dept" to contact me. Today another payment has been charged. They won't stop payments. The CS rep today said he can't stop the payments. I hope you can see how frustrating this is. I am now paying Klarna for a product that I never recieved, but the criminals who defrauded me GOT PAID BY KLARNA. - How many other Klarna customers are being treated this way? - How many fraudulent companies do business with, and get paid by Klarna? Just check the comments on their FB page. Klarna's customer service reps and fraud department are obviously unreliable and will NOT protect consumers. They act as if they dont care about theft and fraud as long as they get their money. Is this the sentiment of the entire company all the way to the top? Sebastian Siemiatowski and Michael Moritz? It seems they care only about the money they put in their own pockets even when criminals use their services and steal the money from consumers. This is Bad and Evil business!

• 
  MB (@MBdaytrading) berichtet vor 25 Minuten

  @conradcarter66 @JMHDeakin @IGcom Awful

• 
  gin&pinklemonade (@Woodywudpeck) berichtet vor 26 Minuten

  @Blowster85 @Butterheart886 One issue is @IGcom stopping trading in it in June ..might havexan impact if forced sellers..I've yet to find a broker I can transfer to

• 
  Matt (@MattySP500) berichtet vor 29 Minuten

  Anyone else having issues with the charts on IG index @IGcom @IGClientHelp

• 
  Gonzalo Canete (@GonzaloCanete) berichtet vor 31 Minuten

  Hi @IGcom I opened an account with you to test the quality of your services. I have deposited a considerable amount of funds and have kept the account active through various trading transactions. I have been trying for weeks to resolve a simple query regarding the status of my account and your trading terms. I have been unable to get a response via chat, email or telephone. Customer service seems non-existent, apart from an AI agent on the website to handle general enquiries. If you are reading this, please contact me privately #IG #IGMarkets

• 
  K4bala (@k4bal4) berichtet vor 32 Minuten

  @IGcom does your platform is down? I can not trade

• 
  Penny Share Trader (@Penny_Shares) berichtet vor 32 Minuten

  @ShareSpeculator @IGClientHelp Yep seems to be a id login issue

• 
  Mr Downs (@MrD23English) berichtet vor 35 Minuten

  @englandcricket @IGcom Atkinson, Carse, Tongue and Jacks is without doubt the worst bowling attack of all test-playing nations. Aus to post 500+ in their first innings.

• 
  Amynah (@Amynah_Aziz) berichtet vor 39 Minuten

  @IGcom Client Services help desk referred the matter to backend team to investigate & resolve, still awaiting. I may be a very small fish but am a potential customer; very disappointed with your service.

• 
  nick h (@NickHol06) berichtet vor 41 Minuten

  @IGcom having issues getting a quote anyone else ????

• 
  gin&pinklemonade (@Woodywudpeck) berichtet vor 43 Minuten

  @Jack_Donaghy1 @IGcom I did at 3.16pm after the supposed time of the change really bad form imo

• 
  Humaira A (@BuksNCofy) berichtet vor 43 Minuten

  @igcom @igclienthelp Been waiting for 2 hours on your WhatsApp ‘service’ + live chat with no response. Simple requests go through convoluted processes; I was promised a 3hr turnaround on a ‘ card verification’ that is still pending over 24hrs later? Shocking customer service!

• 
  Buttercup Serenity (@cthao2101) berichtet vor 45 Minuten

  @IGClientHelp chat requests ignored or 24 hour plus response fobbed off responses more delays emails ignored promised problem referred then fob off response more screenshots action promised will update when response then chat terminated unresolved what a horrible company you

• 
  ShareSpeccy (@ShareSpeculator) berichtet vor 46 Minuten

  @baz_trading @IGClientHelp Are you getting the same error?

• 
  Noah Silverman, PhD (@noah_phd) berichtet vor 51 Minuten

  @IGClientHelp @IGLabs @IGcom Been trying to get technical support for over a week. Nobody at your company replies to your website chat, whatsapp, or even messages on X. Every one of your support channels claims 24/7. This is disappointing

• 
  Tom Norman (@plaste) berichtet vor 54 Minuten

  @wealthelf @HLInvest @IGcom I'm trying out Trading212 for an ISA and not having any issues so far. Had it for about 6 months. (Though was an expensive spread for a smallcap.)

• 
  RightOn (@RightOn10) berichtet vor 55 Minuten

  @englandcricket @IGcom High quality act . Class Act through and through

• 
  Benjamin Hernandez 🔥 (@benjamin_hsys) berichtet vor 57 Minuten

  @IGcom flash crash again huh

• 
  Tarjei Thomassen (@technoteee) berichtet vor 57 Minuten

  @IGcom Too bad IG are so expensive trading equities 🫤

• 
  peter (@A7068AP) berichtet vor 58 Minuten

  @IGSquawk @IGcom @IGTradingFloor Please "fix" Wall St, daily options.